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M
3 years ago

I was extremely impressed by Jenner Chevrolet, spe...

I was extremely impressed by Jenner Chevrolet, specifically Phil Hines (Salesman) and Tony Reiter (Financial Adviser). My partner and I were in the market for a new custom built 2021 Chevrolet Silverado 3.0 Duramax and a used smaller reliable car with low mileage for my partner. From start to finish Phil made us comfortable and was continually open and honest. He placed our needs and requests first, demonstrating a high level of integrity at all times. He was forthcoming and did not play games. He made the process seamless and displayed a high amount of professionalism, which I have not seen in a long time. Between him, Tony and the sales manger (Fred Jenner), I was throughly pleased. All members of the Jenner Chevrolet sales team were knowledgeable and it showed. We were able to get exactly what we were looking for without any unneeded stress. This is a family run business and i would recommend them to anyone. Thanks again guys!

M
3 years ago

Love my new EV. The deal was decent. Never boug...

Love my new EV. The deal was decent. Never bought a new car before and have had to learn on the go here with the fob, onstar, chevrolet app, accessories. Chevrolet could really help out by partnering with local company's on home chargers etc... It's new technology and i think customers need a bit more support than for traditional cars. .

D
3 years ago

I did a factory order 2021 Colorado ZR2 diesel in ...

I did a factory order 2021 Colorado ZR2 diesel in August, and just received my truck this week, over all I couldn't be happier with Jenner Chevy, they walked me through the process, kept me informed every step of the way, and the price/truck was exactly what I was quoted, big thanks to Justin in sales, and Tony in Finance for making it a great experience, the knowledge of your products and customer service is unmatched,

T
3 years ago

I had my car in to have recall work done and a few...

I had my car in to have recall work done and a few days later my check engine light comes on. I call to see about getting it checked and they want to charge me for it! Just another place with make work policies!! I would NOT recommend them to my worst enemy!!!

L
4 years ago

Poor service. Three times I had scheduled appointm...

Poor service. Three times I had scheduled appointment times of 10:00 am but was told at drop off they wouldn t be looking at my truck until sometime in afternoon. I was stuck waiting as there is no shuttle or courtesy vehicle. Second, my truck s problem of vibration during driving was diagnosed as unbalanced wheel even after two separate wheel balancing plus new tires. Third, service manager said they would use special equipment to test drivetrain but Jenner didn t, they only took truck for road test. The problem still exists and they have no idea or desire to do anything about it before the extended warranty expires.

S
4 years ago

Only the second time I had to take my well-running...

Only the second time I had to take my well-running car into the dealer but, like last time, it was a pleasant experience. Elizabeth, who took my car in and settled my bill, was a joy to interact with and seemed to enjoy her job.
My only quibble with the visit was there was no one cleaning cars nor was a coupon for a car wash offered, like my last visit. Also, my service coupon did not appear on the bill though I was assured the discount was applied.
Still, an enjoyable place to pass an hour while waiting for service. An airy showroom allows for social distancing without a problem. You could also walk the yard and check out the stock on hand.
I look forward to returning should I require dealer service again.

P
4 years ago

Took my car in to get an oil change and new batter...

Took my car in to get an oil change and new battery. Service was excellent as always.. been taking my car here for all servicing since I bought it in 2009. Kudos to Chris for making this a pleasant experience during these crazy times. Also a big shout out to Sheila for always getting me there and back! Thanks guys. Pat Z.

L
4 years ago

I bought a 2019 Chevrolet Spark from Jenner mid Au...

I bought a 2019 Chevrolet Spark from Jenner mid August. I love my car. One of Jenner's sales staff, Adam, helped me from start to finish and was a pleasure to work with. (He is very patient as well) Everyone at Jenner from the reception staff, the financial staff fellow and the insurance person who helped me after the sale were wonderful. Did I mention that I LOVE my little car? I would not hesitate to send my family and friends to this dealership. Sincerely, Lorna Armstrong ( I had a weird little engine light issue which was nothing at all and the service staff were great as well. Helpful and efficient.) Dog friendly as a bonus!

T
4 years ago

Very happy with my experience at Jenner Chevrolet....

Very happy with my experience at Jenner Chevrolet.

The Sales Representative that I worked with, Austin, was very helpful and worked hard to ensure we left satisfied.

The finance manager, Tony, was also very helpful and transparent in discussing our financing options.

Overall, I would highly recommend Jenner Chevrolet for anyone looking to buy a new or used vehicle!

About Jenner Chevrolet

Jenner Chevrolet Buick GMC Ltd. is a leading dealership in Victoria, Canada, offering a wide range of new and used Chevrolet, Buick and GMC vehicles. With years of experience in the automotive industry, Jenner Chevrolet has established itself as a trusted name for quality cars and exceptional customer service.

At Jenner Chevrolet Buick GMC Ltd., customers can explore an extensive inventory of new and pre-owned vehicles from some of the most popular brands in the market. Whether you are looking for a sleek sedan or a rugged pickup truck, Jenner Chevrolet has something to suit every taste and budget.

In addition to its impressive selection of vehicles, Jenner Chevrolet also offers top-notch service for all your automotive needs. From routine maintenance to major repairs, their team of certified technicians is equipped with the latest tools and technology to keep your vehicle running smoothly.

At Jenner Chevrolet Buick GMC Ltd., customer satisfaction is their top priority. Their friendly sales staff is always ready to assist you with any questions or concerns you may have about purchasing or leasing a vehicle. They also offer flexible financing options that can be tailored to meet your specific needs.

Jenner Chevrolet's commitment to excellence extends beyond its products and services. As an active member of the community, they are dedicated to giving back through various charitable initiatives and events throughout the year.

Overall, if you're looking for quality cars backed by exceptional service in Victoria area then look no further than Jenner Chevrolet Buick GMC Ltd.. With their extensive inventory, expert technicians and commitment to customer satisfaction they are sure not only meet but exceed your expectations!

Jenner Chevrolet

Jenner Chevrolet

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