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More

More

Ok

Blooming loud, packed n tooo full. Although after ...

Blooming loud, packed n tooo full. Although after braving the escalator with blaring music and alarm tags going off. Found item I wanted prob 10 - 15 mins total (but I knew what I wanted. Plus same shoes an hour before in store dearer. Staff are friendly n good choice

Good

Good

You can get some great bargains when they have sal...

You can get some great bargains when they have sale events. Definitely just after Christmas seems to be best. Got a really nice pair of Nike air max and was well under half price. Also north face clothing. Very impressed

Good

Ok

Absolute shambles............. Like David walliams...

Absolute shambles............. Like David walliams "computer says noooooooooooo" ruined a birthday gift after assuring me the the new nike trainers at 150.00 a pair would be in the store next day. They all have the fancy ipads walking round suggesting they can do anything and they can't get a pair of trainers from pilsworth to bury!!!! What on earth! Never ever again. The only glimmer of hope is a very nice understandable friendly customer service guy called Michael who did his best. Pitty the whole of this store is not put on the same customer care training programe!

Good

My mum and I went into JD and we asked if we could...

My mum and I went into JD and we asked if we could try on 2 pairs of trainers in size 2 and a half. We waited 20 mins and then saw the guy we had asked just standing there and having a chat. My mum asked him if he had forgot about the trainers. He said no, no, we only have one of the pairs in . So mum said where are they? And we waited another 20 mins and he came back and said that they actually had none of the trainers we wanted.

Good

i wish to have a zero star option. Purchased next ...

i wish to have a zero star option. Purchased next day delivery item and received it after 10 days wanted to cancel it after ordered it but they did not accept it because of their hidden terms and conditions . they show different picture on the website and you receive something else after order it . ridiculous experience i would never go back and get something from them