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V
4 years ago

I'm from out of state. Came here to have some dim ...

I'm from out of state. Came here to have some dim sum and Chinese food. Walked in to first wait 10 mins to be seated. When seated took another 10 to get the order in. While eating, no one ever came to ask if we needed anything. Never got a tea refill. Waited a ridiculous amount of time to get the bill. They did not seem to want to serve any customers. Was dissappointed. Food was good however.

J
4 years ago

Food was good, but the customer service didn't exi...

Food was good, but the customer service didn't exist. Servers were rude. Got charged extra 17% of total for the tip for only 3 people. I would have left my own tip, but only for the kitchen. Would recommend take out only!

W
4 years ago

It is a typical Chinese restaurant that allow Asia...

It is a typical Chinese restaurant that allow Asian customers to share table or cut in the line. They don't care if you call ahead of time nor spend over an hour waiting on the street. They are so busy, so they simply don't care.

Once I got the table, they gave me a glass of ice water only. Nobody would came and gave me any service. There was no carts come to the back of the restaurant, because the waitress were busy talking with their friends. After I finally able to order the green tea, I never receive the tea and it was charged on the bill.

Dim sum was tasty, but I would recommend Harbor City Restaurant if you simply want to eat Chinese dim sum in Chinatown.

C
4 years ago

Taking some late night travels in Seattle at about...

Taking some late night travels in Seattle at about 12am and we were looking for some food and their online hours stated they are open from 9am-3:30am so we made our way down but they were closed, hours on the door also said 9am-3:30am.. I called three times until they picked up just so I could know if they were closed for cleaning or what.. the guy says they changed their hours and close at 12.. Change the damn signs, don t waste your time.

J
4 years ago

I love this place. Don't be reviewing asian restau...

I love this place. Don't be reviewing asian restaurants in the i district by their service. In fact, I don't trust the restaurant to have good food unless I'm emotionally battered by the end of the meal and questioning my self More

Jade Garden Restaurant

Jade Garden Restaurant

4.1