jacuzzi españa Reviews

Great attention from perfectly qualified personnel in SPAs. They knew how to guide me and advise me perfectly with the problems of my SPA.

I recommend them to you. We have renovated the entire pool, we have been advised very well and all the work has been very good. The workers are fine and clean, they have left everything impeccable. The pool has been phenomenal. Pedro has been aware at all times so that the result was what we wanted. We have been very satisfied. We hope that subsequent services will be the same. So far I can not say anything other than highly recommended.

Very happy with the service. I congratulate you on the speed and competence of the employee who came.

Exceptional care in every way and in record time. I recommend it.

Super satisfied with the work done. Very professional

Very happy with the service. I congratulate you on the speed and competence of the employee who came.

Related to the sale very well. But once paid ... last year it gave me a fault in June. I failed to kiss their feet so they could come and see what was wrong, a degrading treatment. The whole summer passed without them even having time to get close. The water turned green and I had to empty it and turn it off. I denounced them in consumption of the community of Madrid to see if they deigned to attend to me like that, but not with those. This year I will look for someone to fix it for me.
I do not recommend anyone to buy a spa. Once installed it is as if you do not exist.

A pleasure with Nuria and Pedro, they treated me kindly, if I need something I will return.

Caldarium is an excellent company, offering outstanding service at very reasonable prices.
Emphasize the human and professional quality 100%, with Pedro at the head.
Nuria's commercial attention is outstanding. Alejandro, very perfectionist and honest, does a job to remove his hat.
100% satisfaction !!
I'm sure I will count on Caldarium for maintenance or future work.

Less spa and more math than small pifia when ordering a canvas ends

They did an extraordinary job. Friendly and formal. We are happy If we need something else, we will call you back.

I have asked for a cover for the pool without anchors, I have loved the article, but I have loved the friendliness, professionalism and customer service of Ms. NURIA, without a doubt a highly recommended company for its articles and staff. CONGRATULATIONS, it is very pleasant to find companies like this.-

I want to thank you for the advice regarding thermal blankets, prioritizing the temperature needs of my area over the price, since they could sell me a more expensive one. Highly recommended

I asked them online for a budget of a winter blanket for swimming pool, and they immediately sent me the budget by mail and then called me by phone, clarifying all the doubts I had regarding the two types of canvas they have. They have been very friendly and the price seems very good. I recommend it

Excellent attention and service. Recommended. Emilio Delgado. Neighbor of Rivas-Vaciamadrid.

Good telephone service and the next day I had the order at home

Unsecured repairs, pumps sold as new and that seem second hand, you have to chase them daily to come and make a repair. I do not recommend at all.

Nuria and Pedro, the cover has been great. But I wanted to highlight the nice, attentive and super professional of the two boys who came, who left everything very well and put the stones and everything ordered without having to do it, and that in full Toledo sun. I wanted you to know that they are very good professionals and very attentive to the client. I thank you very much for your work.

They have treated us very well and from day one they have been advising us the best in relation to our initial idea. After a previous bad experience, we have been very happy.

It is the best care I have ever received! There is a very nice girl who transmits confidence and professionalism who explains everything very well. You find out even if you have no idea like me :-D

Correct establishment with interesting proposals for both materials and services.
Excellent personal attention; to highlight the kindness of Nuria.

Speed and kindness. Economic price compared to other companies. 100% recommended.

Exquisite treatment. They have helped me in everything I needed with my pool. I was very lost because it was always my ex who took care of its maintenance. Both Nuria and Pedro have advised me perfectly and have always advised me on my behalf. I recommend it without hesitation. They have already won me as a client. My sincere thanks to both.

I think that the deal they give is disastrous, once the guarantee passes they are no longer responsible for their sales, they also tell you something about how to act with the pool, let's go back and buy nothing there are places a little more Expensive but with better after-sales service.
I think you have to be more honest with the customer, the sat does not charge for the budget as you said, since we have spoken with them and the transport costs around 20 euros (I know because due to my work I make urgent shipments every day) with which until the 80 euros that you have charged to us ... since to disassemble and mount you have charged another 30 euros.
As for what we wanted to send the chlorinator is a lie, we consulted you and your worker said to send the switchboard to ensure it was okay.
In summary to not return for not extending more

The attention was very good, after informing us and placing the order, it arrived home quickly and perfectly packed, the cover without anchors for the pool meets what we needed and is already installed, thank you very much Caldarium.

Excellent quality / price ratio, both in spas and in swimming pools. A professional, fast and friendly treatment. Highly recommended

Very good: the advice Pedro gave me during the purchase; installation; the quality of the spa and products; and the service (sometimes I have doubts and I talk on the phone or in store with them). Good company.

Thank you very much for everything and especially for the formality. Do not doubt that I will recommend you to anyone who asks me. Greetings.

Quick service. Very profesional and clean workers. Nice and pleasant people

Very good attention and speed.
I ordered a 500 Micron Double Bubble Geobubble Summer Cover on Wednesday and had it ready by Friday.
Nuria was and was very attentive

Quite unpleasant the person who was attending, as if she were doing you a favor by selling you something

I did not like the attention. They looked after me only when I said my pool size, appearances deceive

The guarantee offered on this site is false. If a product purchased in Caldarium breaks, they will not take care of anything. I bought a pool cover and in less than a year it is already broken, and they blame me for misuse. My outdoor shower head has also broken in less than a year, and I'm still waiting for another one.
When you go to buy everything is very nice, but afterwards the after-sales service is terrible.

100% satisfied Professional treatment, reasonable prices, they fulfilled what they promised.

The best spa designs we have found. We were a little scared because we did not know if what we were looking for fit in our house, but they explained everything to us great. All of 10.

Exceptional value for money. Friendly treatment. Good professionals, they always try to help you

Fantastic price and quality
Excellent atention

Thank you very much for your involvement in obtaining the requested information.

They have specific products to solve the problems of water in the spa and pool. Great experience and knowledge of the spa / pool. Excellent quality / price ratio. Very professional and friendly

The product is excellent and easy to install. The telephone service is very good. They have responded to all my inquiries with great kindness and professional competence. Congratulations!

Good treatment in customer service, experience and great knowledge for technical advice on swimming pools. I hired the installation of a new pump and also of a salt chlorinator more than 3 years ago, they still work perfectly today.

Nuria and Pedro, run a business, Caldarium, where more than customer you feel friend, we have been encouraged to change the liner of the pool for a beautiful dark color Touch, which is innovative and wonderful, has excellent professionals who make a great job. recommended.

The renovation in my pool has been fantastic. Very professional work and very well done. With facilities in the payment. I am very satisfied and certainly recommended.

An after-sales service that leaves a lot to be desired.
I had a problem with the two lights that they installed during the renovation that they did to my pool, just before the warranty expired; and since it "coincided" with their peak working season, they did not deign to check it out and replace them. In the end I only managed, after filing a claim with the OMIC and the solution was delayed for almost a year, that they paid me the cost of the lights at the original price (not the current one), without offering to do the installation.
In short, if you have problems, it better be in low season or they will give you long until you get bored ...

The treatment received is always close and they advise you on the most accurate and honest option.

Good professionals, good service and highly recommended

Great professionals and specialists in swimming pools and spas

Looking on the internet I found this company to decide on a winter cover for the pool, I opted for the winter cover which is a new system without anchors. I have not been able to find a better place than this to buy this product, from my first doubt the attention is magnificent both by whatsapp and by email, it shows that they are professional people with a magnificent treatment, undoubtedly cheaper than the covers in companies in my city . As soon as I decided to buy it, they provided me with everything from the first moment, they gave me guidelines on the winter maintenance of the pool, and facilities for the payment method, the product arrived in less time than expected and we are very happy with how it looks. They also had a detail when they sent it to us, thank you very much for everything, without a doubt you will be my reference in the maintenance of the pool from now on. Delighted with the purchase

Invoices that do not correspond to estimates and repairs that are not guaranteed ...
I do not recommend this company

Exquisite treatment and excellent professionals in the sector.

Good service and kindness even if you have not hired your services

Very good service and a large range of Spas, many of them can be seen directly in the store's own exhibition. Also afterwards they have a good after-sales service

I went to get advice on what products my spa needed and they took good care of me, they explained to me in detail all the products that are available for spa care and maintenance. Very friendly and professional. You can tell that they are specialists in spas. I will go again when I run out