I think that the deal they give is disastrous, onc...

I think that the deal they give is disastrous, once the guarantee passes they are no longer responsible for their sales, they also tell you something about how to act with the pool, let's go back and buy nothing there are places a little more Expensive but with better after-sales service.
I think you have to be more honest with the customer, the sat does not charge for the budget as you said, since we have spoken with them and the transport costs around 20 euros (I know because due to my work I make urgent shipments every day) with which until the 80 euros that you have charged to us ... since to disassemble and mount you have charged another 30 euros.
As for what we wanted to send the chlorinator is a lie, we consulted you and your worker said to send the switchboard to ensure it was okay.
In summary to not return for not extending more