Jack's Prime Reviews

Great burguers and appetizers. The shakes are really good. My favorites are the Big Jack Burguer and the strawberry milkshake.

My favorite is the Wine Country with sweet potato fries.

Great food... I love the black and white oreo shake

Great BBQ burger and IPA beer to wash it down with. I'll definitely come back again.

God quality pizza st a reasonable price with coupon

Mondays are awesome: kids eat free, tons of families, positive energy, a juggler... And the food is delicious! Expensive but worth it when kids eat free.

Great burgers, great salads, great service. The monthly specials are fun and keep the menu interesting. This is definitely a regular place for us to pick up or dine in on the rare evenings we go out to eat.
Jack's, if you are reading... Why don't you hand cut your fries?

They have excellent beef hamburgers, a variety of French fries, milk shakes, salads, and healthy ketchup with no HFCS.

Great burgers, nice beer selection and great decor!

Love this place for crispy chicken burger and shakes

We live in the South Bay and drive all the way up here for dinner, it s that good. The Parmesan garlic fries are always AMAZING. The burgers combinations are good too, however for my personal taste the patty itself lacks flavour. My dad never says food is good and he raved about how much he liked the southwest veggie burger which he got on sourdough. The only negative is that parking can be hard if you go when it s busy.

Foods good, service not so much. Very warm welcomes present upon entering, that's where the feeling welcomed feelings ends. I mean, I'll happily pay 13.75 for a cheeseburger when it comes with half decent service but here it does not.

I'm debating whether I should add to the dozens of visits I have to this place simply because the service and prices don't match. Thanks pleasant Scottish accent having lady, thanks for taking care of our table even though we weren't your table.

2.5 stars

Excellent burgers. A bit pricey for burger. Superb milkshakes.

Good burgers, excellent quality but the price can be above average

For a simple hamburger I think $13 is overboard with a little bit of salad on the side!

Awesome burgers and milkshake. Very family friendly and great service. Open kitchen makes this place attractive for people who care about hygienes.

The hamburgers and shakes were really good but the fries were stale and dry

Overall a good experience. No wait on a Saturday night. Friendly service. Good burgers. Mint shake was good.

Best veggie burger in town and strawberry shake is awesome

Love their burgers and the milk shakes are delicious.

Good food, good atmosphere, mediocre service, and over-priced. Was it a good burger and shake? Yes. Were they worth $16 and $8 respectively? Nope.

"How about burgers?"

Those were among the first words I heard from "Melinda" this evening when we caught up with each other. Said in the context of "what do you want for dinner tonight?" and combined with a Google search we found Jack's Prime. A great find.

Mondays are family nights which explained why our table was the only one without a kidlet installed. Plenty of seats available, though, even at 7p. We ordered a chicken sandwich and turkey burger, and the shake of the month (blueberry). The shake involved real blueberries (glad it also involved extra-wide straws) which was a surprising treat. The sandwiches left nothing to be desired. The turkey patty was moist and tasted (faintly) like turkey. The fries are battered and fried, thin-cut like fast food fries. The side-salad was a real (little) salad. We ate all we had and left quite full. We'll come back here again.

Got some seriously good grub here. The staff was very helpful, not just our server, every server that passed our table was attentive. I recommend Jack's to anyone looking for a good burger.

Consistently good food, friendly staff and quick service. Parking can be tricky but there seems to be enough if the gym is on the slow side.

burgers are juicy but don't taste too greasy, shakes are thick and not overly sweet, and service is professional and friendly.

Good food good service, almost empty ketchup bottle

Good burgers and dog friendly. A covered outdoor patio so you can eat here with your pet year round, rain or shine.

lives up to expectations, solid burger and some good chicken options too. nice patio.

Great burgers with creative toppings! Some are odd but surprisingly delicious.

Burgers and shakes are always yummy!!! I love the whiskey town burger and a malted shake!

Tasty!!!! Fried pickles, Irish fries, burgers, super fresh salad greens. All ama

Great service friendly staff and my hamburger was perfect the beef tasted really fresh.I will be back defenatly

Amazing burger and fries as well. An amazing speedy delivery for an extra star.

Been here twice. First time was much better...fries and onion rings came out cold. Spicy crispy chicken wasn't very crispy and not very spicy. Just very disappointed since we enjoyed everything the first time. Wasn't worth the $40 (no drinks, no dessert) this time.

A fantastic place to grab lunch in San Mateo. Good burgers but not great, great shakes, and really friendly staff.

Nations milkshakes are better... 8 dollars a shake ridiculous

Burgers and shakes are fantastic. Staff is inviting. Try the salmon burger.

Good home style comfort food but a bit overpriced for what it is

The food taste very great and Waiters are very nice.

They're very good here. Great burgers. Great service. Great shakes

Friendly service, food prepared quickly. Asked for medium rare, got medium still delicious though. Big roomy booths. Would round up to 4.5 stars if I could.

Delicious burgers. Nice environment. Excellent service

Jake is a great server, very friendly. Hamburgers were good. Fries were a little cold. Milkshake was good, but not too thick.
5 stars for jake
4 stars for hamburger
2 stars for fries
2.5 stars for shake

It's a good burger, but the apps and sides are the best thing giving for the place. A solid entry for burger fare, but I feel like it's a $10 burger at the $16 price point. I know it's typical for the area, but still...

We came to this restaurant for a meeting. we heard about this restaurant from quite a few people. Well, we were not disappointed. the staff members were so friendly and we had a fantastic feeling. The food was just great. We enjoyed every moment and we will definitely return to this restaurant. We recommend this place to all.

Chicken Caesar Salad and Irish Nacho Fries with a chocolate shake. Delicious!

Gotta love this place! The ingredients are fresh and the meat is juicy!

Almost all their burgers are good. The fries are golden crispy and addictive! The service is very friendly and attentive.

They usually have a special burger of the month, which gives you the chance to always taste some new stuff.

I tried the blue ribbon (cheese) and it tasted great. All my friends were happy with their order as well.

As usual never get disappointed, great food great drinks and great service thank you our server Kathy

Excellent hamburgers and fries. Classic, perfectly cooked, tasty. Have great milkshakes. Great waitstaff, friendly, efficient service. Food always arrives correct and piping hot. Only problem is parking is nearly impossible at lunch, so get there early.

Tasty healthy hamburgers with good customer service.

Good selection of diner fare served up quickly. Overall, my party's burgers were good. Several beers on draft and a few different wines. Parking was challenging.

Jack's has some of the best burgers I've had, definitely worth a try. The angry cowboy is a favorite

This restaurant was a fine dining experience. The ambiance was inviting, the food was superb and the service was admirable.

Their burger meat is mediocre and dry but the fries and milkshakes are quality

Holy cow! One of the best places for burgers and shakes you will find!

This is a nice place, reasonably priced, friendly service, and good for for the genre of a burger joint. The Cesar salad with chicken was good and the burgers where good (slightly over cooked) this is a good place for families. Parking here might be hard but you can go to the next store and park here.

Burgers are delicious, atmosphere is easy going, and there's alcohol available. Prices are a bit steep (~$13-$15 per burger) and parking is limited, but a great casual spot located of El Camino.

The burger meat was dry. The sides and shakes and toppings were good, but for a burger place I expected more from the meat.