Jack's Prime Reviews

Being here 3 times, the place is ok, the prices are not bad and the stuff is nice, but I most say that the food is really good. Not my favorite place but a great place for sure.

I really enjoyed the experience we had here~ there was a nice gentleman who was keeping the kids attention at the front door with tricks and juggling and really gave the entire place a nice family feel. My young year old son was hanging on to his every action and it was wonderful~ the food was also wonderful! Great flavor and the burgers were juicy. If you have a chance to try the 'Impossible' burger patty (you can substitute it on any burger for like....two dollars extra) it was quite the treat! No one would ever know it wasn't actually meat if they weren't told! Totally a place I recommend!

Up charge this and up charge that. How about itemizing our order on the check so I know what not to order next time. Over charged and a bun that fell apart. Great fries though.

Love the burgers, fries, and shakes! Have returned many times.

Always have a great burger here. There shakes are pretty amazing as well!

Great tasting food, shakes, and really fast and friendly service.

Yumm!!!!!!!!!!!!!! Get the cowboy!!! Great service!!!

I forgot to take pictures but we really enjoyed this restaurant and their food! The service was super friendly and the atmosphere inside felt really nice. We lucked out and visited on a Tuesday so we were able to get a burger, fries, and a drink $10! A shake upgrade is $4!

The burgers are 1/3 lb I believe and they are super juicy and flavorful. The fries are nice and crispy and lightly salted.

We will definitely be coming back here!

Lacos intolerant , still had a shake not a bad life choice just one that comes back to say hello 20 min after leaving but super good shake.

We love the burgers here. We come here at least once every quarter. Parking sometimes can be a hassle.

Best impossible burger in town. Amazing service, perfect fries. I just wish they had vegan mayonnaise (like "just" mayo). It will make this place heaven. And yes, they are on the pricy side but it's worth it for the quality.

Avoid the patio seating at all costs.
It is a concrete walled ghetto where the put the groups with loud out of control kids. Host should not have suggested it for my group with no kids. Server couldnt even hear my order. It seems even the staff avoids it because I had to go to the front to ask for my check.

Top notch Classic Americana cuisine with a modern diner look. Great selection of beers and ridiculous milkshakes. Any burger on the menu is good, service is great, and healthy choices abound. Choose fries or substitute a green salad with any burger.

Fresh food, nice fries, Impossible Burgers, good salmon salad, nice staff.

Probably one of the best burgers I've had in the Bay. I've tried most of their menu. My favorite is the blue ribbon. The fried pickles are on point too, and I don't even like pickles. Milkshakes are also delicious. But no matter what, YOU MUST GET THE GARLIC FRIES.

Best veggie burger in town and strawberry shake is too good

Love the burgers, plenty of parking. It does seem a bit pricey, but is a high quality burger with great service.

Great traditional burgers! Try the Whiskey Town express! Great!

Quite good all the way around. If you can get the peach salad get it!!

Just great food. Casual atmosphere with good burgers and shakes. Better than most. Wait can be a little long at busy times.

A local favorite. The seasonal shakes alone are reason to go !!

Love Jack's Prime Burgers...no other burger place comes close

This place is amazing, i moved more than 30 minutes away and still come here whenever I'm near by.

First time visit, I ordered a burger & Fry's. Cost was $13.06, wow too high. I thought I will get then I big juicy burger, no way, it was so small, barely any meat. Taste good but it is very small. I am never going there again. In & out burger, you pay $7.50 and you get 4x4 & a frys.

The May specials (salad and burger) are delicious.

Too bad the salad can't stay past May

Other than that, theres plenty on the menu to keep you coming back.

Immediately upon walking in I was greeted and seated.

Great burger!
Mediocre fries.
Decent IPA.

Old school vibe with a great burger.

!!!No hipsters!!! :-)

I'll be back.

Classic diner using high quality ingredients, delivering a modern burger experience. Get there early as parking and dining space is very limited.

I simply loved their dishes. I always get awesome customer service here. The place is well organised and the cashiers are always super friendly. Will visit here again.

What a find! By far my best burger joint encounter in the Bay Area. Onion rings like no other. Burger patty charred on the outside, tender and juicy on the inside. Have those napkins near by. Also, I can't forget that the staff is friendly and prompt. The place is clean, neat, and tidy. All in all, a great experience.

Famous for its burgers. If you are in San Mateo, it's worth it if you like burgers. Otherwise, do not travel from San Francisco. Do not push anyway

Have been three times now. It would have been four, but the parking lot was full one time when we were trying to decide where to go. I like my burgers well-done and they manage to do this for me without being excessively dry or failing in the well-done-ness. The shakes are thick, creamy, and tasty. This is my current favourite burger joint.

Huge favorite as they work hard to accommodate food allergies.

They serve one of the best salads and amazing burgers. Must visit.

Very good food and friendly staff. Minus one star for the limited menu.

Great burguers, super flexible to changes and additions. Friendly stuff and the best place for family with noisy kids.

I love the food here. Taste is wonderful.I highly recommend. I enjoyed the dessert as well.
Excellent customer service!

Service is nice, even though it is delicious the portions are so small so that you end up with hunger after eating the most highest pricest pick on the menu. This place is for tourist targeted obviously.

Food was meh. Comparable to Sizzler or any other chain seafood restaurant. I'm not sure how it got into any top of anything list.

We purchased the seafood platter with garlic noodles. Flavor wasn't great, the additional 5$ for noodles wasn't worth the money. Oysters weren't anything special.

The scallop risotto and the hibiscus infused wine were my favorite so definitely get that.

I really like this place. Good service and food. Isn't the VERY best but good for a quick and yummy meal.

The chocolate shakes are terrific. All the food I've had has been very fresh as well. Great local diner.

Food was good, i ordered salmon burger, not over cooked, not under cooked.Just right. =)

Good burgers. Good costumer service and all around good and clean.

One of my favorite burger places in the bay. Choice of buns and meat doneness. Great neighbor smiles from waits, and loads of favors from house menu. The place is called "burger and shakes", so do try the $5 shakes they have, a little pricey, but very tasty. Please don't come here for a diet meal, just enjoy it. The pulp fiction / new old country like environment just makes you feel belonged.

Always a treat with the kids... Sliders and a milkshake scores big points!!!

The service is so great! All of the waitresses and waiters are kind and helpful. The food is also excellent. I recommend trying the Irish Nacho Fries, as they are very good.

Absolutely love the burgers. The fries are pretty good too. I especially love that they have the impossible burger(and allow you to swap out the patty on any other burger for the impossible patty). The fries are quite good, the salads seem pretty robust. Beer selection is nice for burgers. Staff is super cool.

It's gone downhill in the last few years, $18 for burger and fries is a steep price to pay considering the quality. Definitely good burgers, just not worth the money.

It s just way too good. The burgers, the shakes, service, and everything else. I m lactose intolerant, but that s not stopping me from drinking a milkshake! Overall the burgers are great!

Awesome burger and shake place. Chicken burgers and black and white milkshake were amazing. Best milkshake I have ever had, milkshakes and ice cream are really good. Ice cream is some of the best I've ever had. Service was great, greeted warmly and taken care of well.

Always the friendliest service! My go-to spot for burgers and shakes.

Great burgers, they do an OK job with the impossible burger.

Burgers are delicious and milkshakes are sooooooooo good
This is our go to burger spot

Definitely a good place for burgers!

Had the Great with Beer and Whiskey Town Express, two burgers with it's own unique features. Loved the bourbon-glazed onions which gave a nice sweet balance to the whiskey town express and the deep fried pickles on the great with beer which went really well with the mushrooms and swiss cheese.

Will come back again to try the desserts and shakes.

Great burger, fries and shakes.
Service was great.
We will be back soon!

Just love this place. I've never had a bad meal and I've eaten 90% of the menu.

I really want to love this place but everytime I get a burger it is always underdone.

Really good burger and a really thick shake! I almost had to give up on the straw and use a spoon! Kinda slow service, but worth the wait.

I wasn't aware of then when I went, but kids eat free on Monday evenings. So either head there or stay away depending on your situation! :)

This was my first time we had the ultimate Bacon and the whiskey town express both was great

Burger, Fries and a Shake. Very tasty meat and excellent bread. And I had a cherry Vanilla shake that was absolutely fantastic.

No chance to try the rings, or the garlic cheddar fries... but I'll have to get back there at some point to complete the review. I'm not sure about the parking though, it looks like it might be a problem if things are really hopping.

Finally, a good burger, fries and shake. Sad that they make you wait outside while your party arrives

Went here one night after my first choice was closed. From now on the other place is the back up plan. Good quality food, friendly service and a clean, bright decor.