I recently purchased an activated carbon filter fr...
I recently purchased an activated carbon filter from this company and overall, my experience was average. The website was easy to navigate and had a decent amount of information about their products. However, the ordering process took longer than expected, and it was a bit frustrating to wait for my product to arrive. Once it did arrive, I found that the filter worked adequately, but it didn't exceed my expectations. The customer service was responsive when I had a question about the installation, which I appreciated. However, I wish there was more detailed documentation included with the product to make the process smoother. Overall, I would rate this company as average. While they provided a functional product and decent customer service, there were some minor issues that could be improved upon.