4 years ago
Horrible on hold today for 39 mins before they ans...
Horrible on hold today for 39 mins before they answered and someone was talking in background and then just hung up. Called back again and now I m waiting again 23 mins and counting. They fine you if ur 10 mins late but they can be hours late, I am a contractor, i have work to do and they are costing me money and time with my family. My record for tech showing up late was appointment was at 11 tech showed a few min before 4 pm. I have been on hold before for over an hr on a weekday don t even try to call them on weekends. The lottery needs to find a better contractor, someone that can answer the phone and people you don t have to call back several times till you get someone who knows what they are doing.