Extremely helpful with very quick and informed res...
Extremely helpful with very quick and informed responses. I would strongly recommend and I rarely do reviews.
Extremely helpful with very quick and informed responses. I would strongly recommend and I rarely do reviews.
I have had the absolute pleasure of dealing with Evgeny in getting a final product to tie my system off. Evgeny went above and beyond to help me out, and his expert knowledge was a refreshing change of pace. Mate, thanks again, and I wish you nothing but the best!
The team were great to deal with and helped me resolve a warranty claim in a quick and timely manner. They responded to my emails in a quick timeframe. Thank you for your help.
These guys respond to queries pretty quickly. They are down to earth and if my experience of them representing Pro-Ject in Australia is anything to go by, they are doing these international brands a great service here.
I am sending a thank you to Ginger Valentine and Interdyn for professional and considered sales and service.
I received my ordered delivery intact and perfect.
I plugged in and set up my OPPO product recently sent and I was blown away.
I had it set up in the front room playing out to the yard whilst doing some garden maintenance. I had some mix of old and new classics playing.
I was astounded at the clarity and strength of the sound.
I am so appreciative of your efforts in providing me with the requested product.
To relax listening to some great music on quality equipment had me feeling ecstatic.
Tom was excellent! Record player is fixed and working! Communication was brilliant also. Thank you Tom and Interdyn.
Great service!
Having purchased 2 SVS SB4000 s over the past 3 years I was really disappointed when one developed a nasty buzz during one weekend when receiving even the slightest signal.
I took a video of this and sent it to the shop from which it was purchased on the Saturday, and they (Clef HiFi in Melbourne - also great operators) said that a rep from Interdyn would contact me following the weekend.
The SVS subs are not cheap and come with a 5 year warranty as standard so I was hoping for a quick resolution to this problem.
I thought it was an amplifier issue and so Ev at Interdyn suggested a new unit, one which I could replace myself. Due to the sheer weight of these subs and the hassle of returning one, it seemed like a good idea. The module arrived within a couple of days at my home in Brisbane.
Unfortunately, my powers of diagnosis were incorrect and after replacing the amp module (very straight forward) the problem persisted - it was the driver.
Ev was very helpful and put in motion sending me a new driver for self installation, a kit for the procedure and a couple of gifts for my trouble (very nice, too!!).
This was a bit more tricky but still straight forward. The sub was back to its best and the media room was back to a nice even, dual supplied, high sound pressured paradise. Even the wife was happy
I returned the new amp module and kit with a prepaid returns label which was received by Interdyn within a few days.
So, all in all I was very impressed by Interdyn and Clef for a speedy response and great customer service. Things break down sometimes no matter how good the reputation of manufacturer, but I totally recommend dealing with operators such as these.
Thanks again Ev and Nick!
Handled the support/warranty case for by SVS subwoofer so quickly and efficiently. There was a little back and forth via email to confrirm details but this was almost in real time as if we were using a chat service. Replacement part was sent out immediately and received in a couple of days, along with fitting instructions. All fitted, all working now, thanks heaps! This level of service is rare these days! Highly recommend them!
Great service throughout the whole process - sales through delivery and post-sales support. This was my second interaction with Interdyn and both were very smooth.
Super service, speedy replies to inquires & knowledgeable staff