Internacional realty management Reviews

Love working for INT !! Best Property Management Company. Great work environment.

I moved to San Antonio seven years ago to attend university and during my stay I lived in several apartment properties. I've experinced good and mostly bad customer service from office employees, but Alfred Henderson is one of the good ones. He took the time to go over my final move out bill and always answered my questions instead of passing it on.

This place is a joke. Internacional does not care about anyone. I am soooo glad they screwed up on my lease and gave it to another person. Saved me the trouble. The office staff watch netflix, they make excuses, dont return phone calls. Complete joke and unprofessional.

Needs alot of help maintenance workers asap!!! Too expensive for what you get. Not please at all.

If you have residents living in an apartment complex 24/7, a maintenance staff should be available 24/7 at least for emergencies. Yet, we are going on Day 2 of 90+ degree temperatures INSIDE because of our broken A/C at The Collection at Overlook, an Internacional property. We had had no acknowledgement from staff of our multiple maintenance requests or attempted communication yesterday and today. We didn't sleep here last night and we won't be able to sleep here again tonight. Where can we send our bills??

We have not had an entirely unpleasant stay here. However, the office girls asked us to lie to cover for them switching days off before we even signed a lease, the gate has not been working in weeks, my husband's motorcycle was stolen this past Wednesday (likely helped by the fact that the gate hasn't worked in weeks), the fitness center is closed indefinitely, and sometimes they decide clean the pool. There is no enforcement of community rules and we have had parties at the pool (which we live across from) going until 2am. Things haven't been unlivable until our AC broke this weekend...actually, it broke last week, and they did a temporary fix, so now we're sweating through our clothes again.

I believe property management and professionalism trickles down from and is a reflection of upper management. We are so disappointed in our experience.

I had previously moved out of a complex I was at for two years. I owed a small fee and was having issues with my credit card. Alfred from Snap Recovery was so helpful and understanding. Thanks for all your help Alfred! Grateful for employees like you in these hard times!

Worst place to live in the management and even their corporate office don't care about the residents hopefully I will move soon

rent with Stonelake Apartment in Grand Prairie for 5 years, the place is decent but service from management is terrifible....once you're a tenant, they really don't give a F about you. Then, when i moved took care of all the balance in full through there corporate office, even had email confirmation to prove it....yet when new leasing company call to verify rental history, Lisa (leasing manager) said i still have past due balance these people are crooked

I cannot stress this enough. READ THE BETTER BUSINESS BUREAU s complaints. Go to the BBB s website and do your own research. This company is one of the worst property management companies to rent an apartment from. Especially the Overlook at Stone Oak in SA, TX. That community is a horrible community to sign a lease with. Our experience has been nothing but terrible. From my own research, it seems that any community managed by Internacional Realty is absolutely horrible. Do yourself a favor and ignore the fake 5 star reviews, especially the ones from residents who ve lived there for a couple weeks rather than multiple years. Read the reviews from residents who have had experience living at a community managed by this company. You will regret moving in when you re getting ignored and dealt with in the most insignificant manner possible. Once they lock you in, they won t be treating you with kindness and smiles. Good luck getting your maintenance requests fulfilled! And good luck getting your deposit back in a timely manner! After this experience, good riddance to renting an apartment in general. Don t pay their loans for them, buy a house instead! Or lease from a reputable apartment complex. Not any complex associated with Internacional Realty. It s been almost 4 months and still waiting for our deposit refund.

It s not everyday you come across EXCELLENT (let alone good) customer service. Alfred Henderson is the epitome of it. I can t say enough about how timely and professional his assistance was in helping me and my wife solve our issues. I hope whoever s reading this gets lucky enough to have Alfred assist you, and to whoever hired him you are extremely fortunate to have him on your team. If you want prosperous results for your business in the future, he needs to be the head of it or at least in a supervisor role. Whatever you do compensate him well for what he brings to your company - you won t regret it.