Interdynamics, Inc. Reviews

I worked at this company for a period of time and unfortunately, it was one of the most toxic work environments I have ever experienced in my 15 year career. Management showed favoritism, racism, ageism, sexism, and discrimination towards individuals with disabilities. Despite being a mental health agency, they do not care at all for their employees well-being or mental health.

The turnover at this company is mind-blowing. Year to date for 2024, they have a 70% turnover rate. With over 110 people being hired and quitting voluntarily in 8 months, considering the company is a small agency, is definitely telling.

The CEO was unable to effectively communicate and control her emotions during meetings, often resulting in yelling and screaming at staff as a regular part of the meeting culture. The CEO often said “I don’t care if you like me, no one likes me!”. No kidding, I wonder why. This type of behavior is unacceptable and creates a hostile work environment.

The management team was often counseled on illegal interview questions and refused to adjust or omit them from their practice. Comments to applicants during the interview process included "We need a young person like you" and "As a woman of color you can add a lot to our agency..". They refused to hire someone who had a physical disability but had the professional qualifications simply for her inability to walk without assistance (of course they didn’t tell her that). They ask about things like children and personal relationships in the interview process and then during internal conversations, they will use them as negative things to not hire you. Such as “Well she has children, I don’t know if she will be able to do XYZ…” You’ve got to be kidding me!!! Being a minority in the company, it was so easy to see how they favorited certain candidates over others and certain staff members over others!

The entire management team did not have an understanding of how technology works… the fact that they couldn’t effectively use email or any other form of communication outside of a phone call was a huge red flag. Anytime that an email was sent to the team, it would take days and sometimes a week for a response or acknowledgement. Phone calls can not be documented, so there was zero accountability for what was told and said on the phone. Oftentimes, there was gaslighting regarding what was actually said and what was expected or said in an email, and they never lined up. They used google meet as a “platform” expecting you to just sit on the call daily and wait for someone to need you. Such an inefficient use of technology!!!

They also don’t understand anything about social media, professional networking etc. and or marketing online in today’s society. They are stuck in 1996…

It was a consistent moving target for goals and objectives to be met. For example, on July 1, the CEO set a goal of 2 new hires in July and 7 total by the end of August/beginning of September. We had a total of 17 open positions. As of August 1, I had hired 11 licensed clinical staff for the agency. Plus 2 licensed psychologists. Plus 4 non-clinical staff. All goals were met and exceeded! I sent reports to the CEO (my direct supervisor) and received zero comments or positive responses to these accomplishments. Not even an acknowledgement of them. Only thing said was that we need to hire 4 more people. Also complaining about our recruiting budget (which is down $7k since January).

Their benefits are overpriced and often under delivered, as most of my standard doctor visits and medication was not covered. They say that they have an EAP program but it was a joke - it took nearly a month for a response from this system. The CEO said during a meeting that she hated to provide insurance to staff because it’s a waste. They also don’t offer any type of COBRA coverage and terminate your benefits prior to the end of the month of your separation… so just be prepared.

They require that you pay for your own background screening - and they’re not even effective or knowledgeable on the process! I was fingerprinted THREE times and paid over $150 in fees for this process out of my pocket and was never reimbursed. I also had to pay for HIPAA training out of my pocket and was never repaid.

The salary is under market value for nearly every role! They are more concerned about making money vs. paying a suitable salary for their staff.

The equipment provided to employees was sub-par and did not function to allow me to complete my job. They expected you to use your own phone without reimbursement. There was no stipend for even office essentials such as a keyboard or notepad, and getting any purchase approved no matter how minor was an act of congress, at the mercy of the CEO. Why the CEO needed to micromanage to this extreme and focus on office supply purchases was beyond me... But I digress.

The environment is toxic and micromanagement is insane. I would not recommend this company to anyone looking for a positive and supportive workplace. If you are a licensed individual, I would not risk my license by working in a place like this!!!!

My experience with this organization has been terrible. I was sent there by my job for mandatory anger management counseling. I was scheduled for eight sessions. When I was down to my last two appointment, the counselor quits the practice. Then I was supposed to see the psychiatrist there to get my medicine managed, he canceled twice. I called back about two weeks later, and a very abrupt person on the phone tells me he doesn't know when I'll be able to make an appointment with the psychiatrist that canceled TWICE, and if I needed my medicine, to go to my local urgent care center or emergency room. UNBELIEVABLE. The support staff are rude, and act itmf they are doing you a favor. I through with them. I would not suggest wasting your time with them.

Never in a million years will I ever again utter the words INTERDYNAMICS. One star!? Not even.

This place is the worst!!!! They mis-schedule your appointments all of the time. They schedule people to come in when people aren't even working, have you wait for someone who isn't even there only to apologize. This has happened about five times. The owner is willing to talk to you and is kind, though she does not tell the truth. She listens and nothing changes. They lose appointments made on the calendar, cancel them, and even call to confirm for cancelled appointments so that you show up in the office. Within two months, about 5 staff members left, so it a rotating door for care and not reliable.

I don't usually take time to write reviews, but this place is the absolute worst and such a pity for the community seeking help for mental care. I wish I had come to look up reviews prior to investing myself and my care with this place.

I DO NOT RECOMMEND ANYONE GO HERE!! Seek help that actually helps.

Very supportive and very flexible (intangibles that are very important in a mental health facility). Its an easily accessible location. The staff is very friendly and very knowledgeable.

I have to say that Interdynamics has not been a good experience for me. I began attending and for the first 4 appointments I saw a different person each and every time! They would ask me the same questions over and over so essentially I spent 45 mins regurgitating the same information. Incredible waste of time while also not getting the service I needed. Yesterday I was scheduled for an appointment at 7:15pm (just so happens the doctor I was scheduled with is only available Thursdays, once a week). I arrived and he had 3 patients to see before me! I had seen him once before so this would have been the first time I would finally see the same professional again. My first appointment with him was not bad but overall experience is that this place is lackingh on the management side. Coincidentally, in a 4 month period there have been 3-4 different receptionists as well! If you value your time and your health, seek a different place. You will be glad you did!

The staff is very helpful and full of positivity. The front desk staff is always there is help assist. They were able to help me finish my program in a timely manner. They also helped me break my addiction. Very thankful for all of their help and all their hardwork!

The professionals are efficient and strive to make sure the sessions fit your schedule. There staff is very qualified. The facility has many rooms to assist patients of all ages. They are an accredited state facility .

The absolute WORST place I've EVER had to deal with for these types of services! I could go on and on about our experiences and how these ppl just drop the ball like That's what they get paid for but the most horrible and saddest part is that they will allow their patients to run out of their much needed psychiatric medication!! I've had to chase down these ppl for my family member every single month! No wonder there are more school shootings and children's parents killing them! Its places like this in existence!!

Staff is very helpful. Love my clinician. I ve been going for 3 years and truly appreciate the help I ve gotten during that time.

They do not answer calls!! They miss schedule appointments. This is the worse and if my children were not already attached to therapist I would leave.... heck I still probably will because no mental health service provider should miss any meeting especially in the day and time. Communication is key!! Respect people's time!!

I was referred to Interdynamics from another provider (which I wasn't expecting) which resulted in two intakes. It didn't take much time, but I was told to come in about 2 days later by the older receptionist for the evaluation. I took the day off as I was told it would take 4-5 hours. When I got there, I was told that I wasn't even on the schedule, so I wasted a day off. About a week later, I have the actual eval and the doctor talked about his life most of the 2-3 hour time frame. I completed an IQ test and part of a multi-choice survey. How you diagnose ADD from that is a mystery, but I'm not a doctor... It's been over a month and I'm still waiting on the results of a psych eval as I'm told he had a lot of other evals. I've also been trying to reschedule an upcoming appointment, but no one is picking up the phone and the voice mailbox is full. It's been almost 2 months of trying to get diagnosed and I feel like I wasted my time.

Do not go here do not bother. worst experience ever, they have no professionalism you try to call they never answer if you do have the misfortune of reaching someone and they book your appointment do not expect any consistently moving forward. McGriffin is sweet but that s it. I am reaching out to my insurance company to let them know to update their system to make sure that this company doesn t appear for anyone else and am going further to contact the Better Business Bureau.

Absolutely no regard for patients time. I have been here twice and both times the doctors have been running late. The first time, the doctor was thirty minutes late. I m now here for my second appointment... Rather than them call and let me know the doctor is running late, they waited until I get here, pay my co-pay, before they tell me.

This place needs to get it together.

Interdynamics provides the most professional out-patient mental health services in the DC Metropolitan area. The ambiance in the waiting area offers an atmosphere of complete relaxation and therapeutic calm for all clients. The company ranks second to none and the clinicians are fully credentialed and licensed to provide a full array of behavioral health services. I have been around and seen a lots of providers and this company is top rated.

They took our $140 for an intake appointment. Then...continued to cancel appointments same day for 2 different appointments. JUST AWFUL! I wish we read the reviews before wasting time and money. We don't have money or time to waste. We are letting the person know who referred us to NEVER refer this company again. They have despicable customer service. Wish we could give 0 stars!

Update: After speaking with the owner, she explained it was just an administrative error why we continued to be cancelled on. She took the time to explain that we should give the provider another chance, but unfortunately, we have decided to go somewhere else. After speaking with her, it seems she means well and does not want her company portrayed the way all of these reviews portray the company. I hope they get better reviews one day.

I changed my review from 0 stars to 3 stars because she agreed to give a refund for the intake interview. I tried to get it last week, but was told to come back this week. Hopefully that works out. Unfortunately, we do not have any notes, diagnosis, or anything tangible from that intake interview to give to the doctor or new provider.

The place is convenient. Each time I go in, the ambiance is nice as well as the staff. Thank - You for your services

EDIT: Ms. K has been a great help over the time that I have seen her. She's understanding, compassionate and very open/real. Since meeting her I was able to overcome some hurdles I was having issues with. I am forever appreciative of her!

This place is horrible, no one returns calls and l call and left several messages just to be told that they will forward my messages. Totally unprofessional and would not recommend them for any services.

I have completed my required hours of classes for substance abuse. How do I obtain my certificate or letter of completion ?

I am an employee here and have worked since 2012. It is frustrating to see some of these reviews because I personally speak to patients every day that appreciate the service, the comfort of our offices and the genuine commitment of our providers. Yes we have hiccups. What business doesn t? And we meet and work on resolving problems immediately. I am proud of the commitment my company has towards helping people because I share the vision to make sure that everyday we work hard to make someone else s day better

Worst experience ever. This place is a scam I don t know how they are still in business. They were listed under my insurance Blue Cross Blue Shield with the wrong phone number which should ve been my first red flag. I figured out the area code and called anf immediately got someone who is friendly and was able to take my appointment for the very next day. She told me she would be emailing me forms to fill out and I would need to send a copy of my ID and insurance card and I never received those forms. Received a text message from a random number reminding me about my appointment and an email inviting me to a zoom meeting. The first meeting went well and I was advised to call back to make a follow up appointment. I have now been trying to call for three days straight have left numerous voicemails and no one has returned my call. They never got my insurance or ID to verify information and now they are dodging me for no apparent reason please do not go here. You will waste your time. I am absolutely amazed at the lack of professionalism.

they take your money do an evaluation and when it comes time to set up appointments they tell you they will give you a call and you never hear anything. i had to call in to inquire and was told they have no record of me coming in for a visit then said a dr will call you which never happened and resulted in me calling in 2 weeks later and to be told again they dont know what happened. TOTALLY UNPROFESSIONAL FRONT DESK AND TELEPHONE OPERATORS ARE RUDE AND HAVE NO KNOWLEDGE ON ANYTHING INCLUDING BOOKING APPOINTMENTS ... THIS WAS MY SECOND TIME TRYING THEM AND THEY FAILED THE EXACT SAME WAY AS BEFORE... DO NOT WASTE YOUR TIME OR MONEY ON THIS COMPANY

If you wish to get better don t bother. You will encounter several missed appointments. Long waits. Misplacing of medical records. Only on doctor for medicine and he doesn t show and they don t tell you until you have waited for hours. Out of five appointments I have seen three different people. The reason is because they are no longer there. Staff treat them as if you are beneath them. Not a professional place at all. Ignored request for return calls and hang ups. Not a healthy place