InterContinental Lisbon Reviews

Beautiful location across the street from Edward Park. Rooms were clean and featured a relatively large bath. Excellent breakfast buffet. I didn't much care for the bar. I had multiple bad experiences the starting with a bottled beer that was clearly infected. Bartender insisted I was wrong, though she did eventually give me something different.

Avoid. There are plenty of 5 stars hotels in Lisbon. Go find yourself another one. The hotel rooms are ok but they know nothing of costumer service. Also no value for your money. It is not a 5 stars hotel.

The room was fine other than the shower not draining and having to stand in 8 inches of water. My biggest complaint was that I placed a call to a local pizza company for a delivery order. Upon checkout I had a 28 euro telephone charge for a local call and the phone in the room said free local calls.

Rooms were ok and adequate for the price. Food in the restaurant is excellent

Excellent. In my professional context I know the rooms for events. Excellent condition.

Clean hotel, very pleasant staff. Beds are very comfortable. Hotel is close to dining, shopping, night life.

Great stay. Staff is terrific...loved our 3 days here

I didn't book the room there but my company rent conference room. We ordered additional services from time to time, for example, fruits, cookies, to make the temperature higher,etc and the reaction was very slow. Other thing is the size of the portion... We ordered cookies for 3 people for 21 , and received just 2 rows of tiny thin cookies. One big advantage is the polite manager Lorenzo whom we contacted regarding invoices via email, he was very helpful.

Quite far from real city center, but wine is good there))

Space rooms; well equipped minibar; good restaurant and bar

Renovated rooms are lovely. Good service. A bit far from the action but still central enough.

Execente location in the center of Lisbon, a fantastic view, divine meals, swimming pool and very pleasant meeting rooms.

Comfortable room, friendly staff and less than half an hour walk to the old town.

Fantastic service, great food and loved my stay here.

Very nice hotel. Clean, very nicely appointed rooms. Staff are excellent.

Beautiful hotel and great food. Great location for getting around town.

We held our annual client service conference and it was a perfect venue for us. Comfortable big rooms, nice lounges, good food, great view over the city and very close to park for a run.

The location of the hotel is very good, the room is very comfortable, the park is opposite, the room in the park can also overlook the sea, very close to the famous avenue.

Excellent and very classy deal
I strongly advise it
What is wrong with the pool

Absolutely brilliant service, decent breakfast. One thing I don't understand is the lack of power plugs around bed in any room. Nice view on the park side

A good hotel in Lisbon. It is more corporate that atypical leisure to my taste but very comfortable and well located. You are a cab ride away from the historic old town and as such you avoid all the traffic jam of the old town. Good facilities and good service.

Great hotel. Very clean, friendly staff and close to town.

Much noise for construction. Impossible to rest from very early

Nice big rooms, good beds, big bathrooms, friendly staff and good breakfast.

Very well organised, well located hotel. Quality staff, spacious rooms.

I spent with my family the Christmas Eve and the night of 2016. Spectacular full service. Delirious environment. MDSQ

Perfect location ,good breakfast,good service poor fitness room .Most periods correct price

Nice hotel for corporate events. Great service. Highly recommend.

We stayed here for a few days while visiting Lisbon for the first time and we LOVED the hotel. We were especially impressed with Filipa who worked in the club room. She made sure that our visit was special. This hotel is in a great location and is really a wonderful place to stay.

First time here, so far no way close to what would be expected from an Intecon standard. Room cleanliness when we checked in was horrific. A candy wrapper on the carpet, lipstick marks on the water glasses, coffee cup barely flushed from the previous use, and disgustingly stained bed sheets. I have a minimum level of expectation from a 5* property So far the only positive is the bellman who was very curtious and apologetic for what we experienced... Very likely last time at this property.

Update: the following days of my stay were generally good. Service was good and the team at the Intercon club were great.

Club rooms have a great view.
Good central location.
Staff friendly and extremely helpful.

Very comfortable, clean, good looking Intercontinental hotel. Large rooms and bathrooms. Good breakfast.

During the stay, I encountered hotel network maintenance and water stoppage.

Great location and views around and very friendly staff.

We stayed at the intercontinental Lisbon for 3 nights in the junior suite and the service was top notch!
The staff were extremely helpful, polite and efficient.
The room was lovely with a great shower, extremely comfortable beds.



The staff also surprised us with a cake and champagne for my husbands birthday.

We are back here at the end of our trip for a few nights and I look forward to it.

Set in downtown Lisbon and a 6-minute walk from a metro stop, this luxe, contemporary hotel overlooks the Tagus River. It's 1 km from fashionable shopping on Avenida da Liberdade.

Featuring refined cosmopolitan design and warm hues, the rooms come with marble bathrooms, free Wi-Fi and smart TVs, as well as desks, and tea and coffeemakers. Upgraded units add views of the river or the old town, while suites set high in the building offer kitchens, club lounge access and living/dining rooms.

There's a chic restaurant and a cool cocktail bar with a posh vibe. There's also a 24-hour business center, a fitness room, and a parking garage (fee).

Top hotel and thanks for the upgrade to a suites. Enjoyed it.

Uphill from Pombal Metro Station and
It is difficult to drag a carrier with a European sidewalk
Somewhat difficult

Still, the comfort of the room
For a delicious morning breakfast

A hotel that makes you feel better

With bathroom amenities
Bedding is the best

I can sleep well

The WiFi is really poor. It's constantly disconnecting and the speeds range from sporadically fast to slower than my mobile data. The hotel is under renovation so the noise is very loud from 10am to 6pm. I'm sure when the renovations are done, this hotel will a 5 star experience, but currently I wish I was staying somewhere else.

Comfortable hotel with a very nice staff. The location is not great and the hotel has little charm.

Fantastic hotel in every way. Lovely lobby. Large rooms well equipped. The most comfortable bed. Bedding and pillows unbeatable. Breakfast varied and complete. And the best, the attention of the staff, of all the staff. I recommend 100%. I'd come back. In fact, I think I'll be back.

Its a Hotel - its clean and functional but currently under some renovation.

So the staff are friendly, but the elevators are being upgraded, and this makes getting to and from your room a nightmare - It took me 15 mins to get from my room to breakfast this morning- waiting for an empty lift going down - they are all full - decide to take one going up - it stops at every floor going up and then every floor going down and its is packed.. takes the shine off staying at the hotel - the hotel is very busy this time of the year. (would be 4 Star if not for this)

Breakfast Buffet is good - and the staff are wonderful - its a great space to spend a few hours working while your coffee gets continually topped up !

The new Uptown bar is great - amazing bar staff staff with some wicked cocktails. The food here is also very good.

I have been in this Hotel for a seminar with about 700 people, it was very pleasant, a great place for this kind of events, yet over easy access.

Nice, quiet location by the park. The room was spacious with lots of shampoo, conditioner, lotion and other toiletries to offer. Need more hooks in the bathroom and to figure out the shower so that it doesn't leak all over the floor. A swimming pool would have been nice. Also, for a hotel of this caliber, I would expect a hotel shuttle to be available.

We just stayed in Intercontinental just 2 days ago and it was a very very good stay. We stayed in the junior suite and it was brilliant. The beds were soft and it was a big but cozy room. It was my family member s birthday when we were staying there and the staff presented us with a cake and a bottle of champagne. Since we had the suite we had special privileges to go to the lounge. The waiters were very nice and friendly and the breakfast and dinner buffet s were delicious.The location is also very nice. The hotel is near a park and it is in the city center. I would definitely come here again!

A divine interior, very beautiful, the rooms are extraordinary

Rubbish service. I was in a hurry to make it to a flight this morning and the bell boy could not locate my car key. Took ages to locate it. No help with luggage to get it packed to the trunk.

Orange juice at breakfast straight from the box! Get a real orange juice machine and do it yourself!

Poor location of shower controler in the bathroom. Once you renovate all the rooms you could get it done the right way.

Restaurant with good service in a space prepared for events and meetings.

Nice hotel. No issues here. Expectations met with this resilient brand.

Fantastic as all the chain worldwide. Many details for a comfortable stay. Magnificent room Good ubication. Good restaurant. All speak Spanish. Recommended.