Haytham K

Review of InterContinental Lisbon

First time here, so far no way close to what would...

First time here, so far no way close to what would be expected from an Intecon standard. Room cleanliness when we checked in was horrific. A candy wrapper on the carpet, lipstick marks on the water glasses, coffee cup barely flushed from the previous use, and disgustingly stained bed sheets. I have a minimum level of expectation from a 5* property So far the only positive is the bellman who was very curtious and apologetic for what we experienced... Very likely last time at this property.

Update: the following days of my stay were generally good. Service was good and the team at the Intercon club were great.