Hands down the most beautiful place I ve ever seen on four continents. The staff are amazingly nice and very personable. They make you want for nothing and wait for nothing as well. This is the place that every person should come see sometime during their life.
Location, food, room, anumete, Japanese concierge, smiling staff
What to say just splendid. Staff at the top, server more than great. Director close to her guests and always listening. Ready to help.
Extremely good food. Fresh product and a deity. Your taste buds will feast. A sight to lose the reason. Heavenly. Perfect for a honeymoon. Top for gold shots of the common
Beautiful place a true earthly paradise. The bungalows over water are very good. Gastronomy is expensive and leaves a lot to be desired
Wonderfully located.
Staff very welcoming and attentive.
The services offered are of superior quality +.
Hotel and catering +++++.
To recommend without reservation for an unforgettable stay.
AMAZING! STUNNING! Not enough adjectives to describe. Our arrival started w/ a cold, scented cloth to refresh ourselves and then given a wonderfully, refreshing tropical fruit drink to await the check in process which was made seamless. Then we had a quick tour of the property and introduced to the manager and personally welcomed by her. On to our bungalow and just blown away by the setting, accommodations and ambience. You can look at pictures all you want but the real thing will just leave you speechless. The staff are very welcoming and friendly and will help in any matter that is needed. Not climate for the fainthearted and this was a dream trip that took me a long, long time to arrange. I would go back if I was younger...my advice....make the trip sooner than later!
If you re looking for an honest and in depth review here you go.
I ll start with the good:
The backdrop and water might just be the absolute best on the whole of the island chains of Bora Bora. It s absolutely silky and crystal clear and waist deep and warm. The mountains are very close and often steeped in clouds just at the peaks. The moon shines bright on the water.
The activities are plentiful, use TripAdvisor for nearby boat rentals, or snorkeling tours which all pick you up on site. Kayak off the beach, swim in the pool. Lots to do.
The over water bungalows are very charming. They are a little bit outdated but they were not built yesterday. They are still very relaxing and nice inside. You d be hard pressed not to be very happy. The same can be said for the beach view rentals just the same, only difference is location.
Staff? This is sort of an in between, when I first arrived the staff were truly amazing. But after time got on you begin to feel a slump in the service. They recognize your face and their bright and cherry greetings begin to sound more redundant and forced. However if you need something fixed or have a question they are very efficient and very helpful.
The bad stuff:
Well the service changes based seemingly on your contribution or your interaction. The bottom line is waitstaff here seem to be so nice but if you aren t playing the game they will literally cheapen their strides for and toward you reserving the better smile for the guy who s throwing heaps of cash tips their way. Maybe they are tired, but we tried to convey this relax around us and let s have a real moment kind of vibe and still felt that sort of underlying begrudging to smile and greet feeling.
The food? It s barely good but we found a few good dishes, however it s not nearly fitting for the quality of amenities and scenery etc. Mostly I d say it s just not good enough, without a doubt breakfast is definitely their best meal... Food is our area of speciality and eating all over the world. For all they charge and offer you can t hire better chefs with better menus? I felt disappointed and really like I was throwing away money more or less every time I signed that bill for food. But the island itself isn t a great spot for high quality food. French cuisine swears to be world class but it s never cutting edge and the best of it is reserved for the hearts of the Parisian streets snd French coastal towns. So it s influence here is sparse at best and tiresome. The Caribbean flare which takes its creole and French influence just the same typically has amazing meals. How can t the worlds most pristine destination come up with better than cafeteria grade food at a 4 star resort? If you are however selective and keep picks fresh and local catch, you ll be happier with the outcome.
The laundry... WOW, I was surprised it cost anything at all but $14 USD for one pair of pants and the list goes on. It would have cost us $300 USD to do laundry once. And they can only wash it on 120 degree Fahrenheit without softener so starchy and shrunken is the likely outcome and for a hefty fee at that.
WiFi... I imagine this is a big one for many. Let s be plain, it s not good. You can pay for high speed plans during your stay for a small price tag compared to anything else. And sometimes it works, it s certainly works better for Amazon fire stick or Apple TV, streaming devices, albeit a bit grainy at times it works. But connecting the devices and bypassing the tv built in hotel programs is difficult and some times it took 20 minutes to connect. Phone connection via WiFi was a joke. Forget it, it s sparse and when it works it s slow and badly intermittent. That goes for in the bungalow or planted right in the lobby.
Do I really want to talk about this hotel??? I have endless good things to say about this hotel. Photos speak thousand words. I would let readers decide if it's worth staying here. First of all, It is a full service resort, so you can pretty much stay at the hotel to enjoy some basic water sports. However, if you want to get outside of resort, join the lagoon tour and 4x4 jeep tour. Speaking of tours, I didn't mind booking with the hotel concierge. I booked combo of lagoon and 4 x 4 Jeep tour, and the price difference is less than USD$10 compared with booking with some tour websites. You've got attentive concierge service as well as knowledgeable staff to explain tours to you in a great detail. For the photography avid folks, this hotel has the best location where you can see the sunrise and sunset without having to travel to special spots to snap a few impressive photos. Last but not the least, the hotel is 4-starred, but the services are definitely 5-starred. The staff is super welcoming and friendly. They really treat you well. Before coming to French Polynesia, so many people told me to join the cruise to save big dollars on hotel lodging. After staying at this hotel, I have no regrets whatsoever. The money is well spent!!!
I stayed for 3 nights. It is a well-established hotel in Bora Bora Island, but it is adjacent to the Matira Pass as the location, and it is the best place there is no more. Especially the view from the breakfast terrace is great. The coral nearby is bleached and there are few fish, but it seems that the coral regeneration project is in progress.
Perfect place for honeymoon. Dream of photographers. Amazing view on sunrise. Walk from hotel across a road 50 m (1 min) and see sunset. Beautiful beaches, nice resort, wonderful restaurants.
Beautiful place, in the best part of the lagoon of bora bora.
Best location, everything is closeby.
Staff was very friendly and welcoming.
Beautiful overwater bungalows.
-2 stars is because our room air conditioner was leaking water for 2 nights and it had stopped working, so we couldn't sleep well for those 2 nights. And since it is pretty hot and humid, you definitely need AC!
Great hotel, unbeatable location, excellent service, amazing rooms,
A dream come true!!!
Overwater bungalow is the best experience you ll ever had. Staff is amazing and there for
You every single moment you need them. Definitely I ll be back!!!
An ultimate experience that brings us closer to paradise
Great facility, comfortable accommodation over water bungalow, plenty of delicious breakfast, very friendly staff, we felt very comfortable and would be happy to recommend it!
I am very happy to have a chance to stay in the water house of this dream island for 5 nights. There is a beautiful public beach outside the hotel. When you go out, there are shops that can buy food and drinks on your own, and you can rent a car around the island. Although this intercontinental landscape is not comparable to another intercontinental on the atoll, the intercontinental is also a great choice for housing and convenience.
You can take a barge to another intercontinental day trip, but the boat fare is not cheap...
Great hotel with great customer services. Staff are super friendly and are always smiling. We had such a great time staying in an overwater bungalow. The see through table is great to see free fish swimming underneath the bungalow. Getting a bag of fish food and feeding them through this table makes it a lot more fun. Make sure to do that if you stay in an over water bungalow. Food is pretty good. Breakfast is served in a buffet style and has many variety and is very delicious. The tapas served at the bar early evening are very good as well. Try the wings they're very delicious. I'd definitely stay there when I come back to Bora Bora. I highly recommend staying here! Thanks to all the staff for making our stay even more incredible.
Disclaimer (they like it) this is a hotel that caters only to American retirees and honeymooners.
It's standardized, rigid and inauthentic as much as possible.
Clearly a casting error on my part, too bad it happens.
It could have ended there if I hadn't had a bungalow problem. I had booked a horizon bungalow (which requires an additional charge compared to the basic overwater bungalow). The one assigned on my arrival therefore had a full horizon of the beach bungalows, the other water bungalows and from the terrace a breathtaking view of the long corridor. Nice the extra especially when the staff let you know that it was me who misunderstood. While on the site it is clearly indicated that the "horizon" allows a view of the main motus and above all a clear view (which was not the case). You might as well say it was grated.
After yelling at me, they changed my bungalow, but without giving up their bad faith. I find it regrettable that I have to be rigid and begging to be entitled to what I have to pay.
The bungalows are in dire need of a refresh.
I've only been to the restaurant once but I didn't like (the Polynesian menu which turns out to be a substitute for Polynesian food).
For the show: be aware that they search the dancers' personal effects after their performances. It is visible from the restaurant and very inelegant (whether they are doing it looks at them but not in front of the customers).
This notice is not directed to staff directly. The odd ones are clearly organizational or managerial. This does not detract from the friendliness of the staff, their availability and professionalism. They deserve to embody more fulfillment but I can understand that it is difficult ...
I think there are a lot better in Bora and in the future I would not endorse Intercontinental.
Staff should be more attentive... Resource should be used far better. Generally all was well but to be here on this particular place things could be done better.
Just great. Vacation sun. Nice people. Great food. Great suites. The service is great.
We will be back
The vacation of a life time .
The resort is very thing you are hoping for AND MORE !
This hotel and island are amazing. Truly paradise. An unforeseen consequence of our vacation here was that all future beach vacations will have difficulty living up to our Bora Bora experience. I have never seen such amazingly clear water and natural beauty. The island of Kauai also possesses similar beauty in landscape and plant life, but Bora Bora water is impossible to beat.
Expensive, but worth the price. Intimate beach, with good snorkelling, great dinner buffet
The service is very bad and the cocktails taste like water. Almost every staff looks depressed and ignorant I never regret to spend a lot of money for a beach bar but now I do. The french manger and one asian girl at the reception was the only one friendly staff in the whole area.
Very well placed. Nice bungalows. Warm team. The loan of paddles, kayaks and snorkeling equipment was appreciable.
But big downside nonetheless which does not allow us to put 5 stars: the hotel took an indecent sum (~ 250 euros for 2 adults and 2 children, one way only) for the airport-hotel transfer when there is a possibility to make this trip at a modest cost (~ 30 euros for 4) by taking the Air Tahiti boat (free) then a taxi. Although I had asked via email a few days before our arrival what the transport options were, I never received a response. Also, once at the airport, we were never told the price of the transfer. We are on the verge of a scam.
Suddenly, we didn't really want to consume at the hotel. We preferred the restaurants around. Pity !
A very nice place, and the bungalows on the water very picturesque. Food leaves much to be desired and the price-quality ratio does not match the category it holds
Wonderful resort with all comforts, excellent restaurant with attention to the smallest details. The friendly staff is always available. The lagoon with its crystal clear water and its blinding colors! I could say legendary!
This hotel is by the best location of all the overwater hotels. Small and quiet. Good service, not fast. Perfect location to catch the sunrise and the sunset from the same hotel. Good choice of food and grocery shopping nearby.
Excellent: service, meals, accommodation. Everything is a faultless And the little more beautiful attentions for our honeymoon!
Nice obviously such a splendid setting
Toppp staff. ... a small downside when I am offered a service I hate that I am then asked for money. .tax. ..
Brief business business. ..
The cleanliness is not its forte, the food either, the prices in restaurants and bars out of context do not correspond to its quality. The location is good and the beach is very beautiful, there is a supermarket around the corner and you can bring everything from there, no problem introducing even liquor.
Very nice hotel and staff is very helpful. Everything went well except of the wind. The orientation and location of the hotel is in a way that you get a lot of wind (in early September at least) so check that before you come because the experience is not as good if you want to swim and just relax. I didn t try the other hotels on the motu in front but they might be more protected. You still have Matira beach in front of the hotel, one of the most beautiful beach and with no wind ! Overall we had a great experience but with less wind it would have been perfect.
Extraordinary hotel in Bora Bora, very few people will feel in total relaxation, I recommend Suite Lagoon room inside the sea and glass on the floor to see the fish.
A magical, welcoming, magical place managed by a team that is tremendously available, smiling and competent! One thing to do: to be carried away by the dream.
Stayed here for our 25th wedding anniversary and could not have asked for a better place. The views are amazing, over water bungalow superior, and the staff was the best. We were greeted by the general manager upon arrival and given a tour of the property and our bungalow. When I imagined our trip to Bora Bora, Le Moana was exactly what I pictured. Everyone was so friendly and accommodating, especially Ricardo( bartender). When we return, I would only stay here. Missing it already.
Wow . the brilliant stilts, the superb welcome, everything is good, the staff is friendly and the manager is on hand to come regularly to hear from you. swim with the stingrays at the bottom of the piloti, the room is of a very high standard. Awesome to redo with pleasure
Stunning views and within minutes of everything you need. The over water bungalows make you not want to leave your space. The concierge is most helpful and will assist with all of your needs.
Superb location for this hotel, in the heart of a beautiful lagoon.
Loved the outside seating at the water. Buffet restaurant specializing on East Asian food
If anybody is trying to find good deals on hotels visit HoteIR ven. com booked a hotel on there and they had the best rates anywhere!
If anybody is trying to find good deals on hotels visit HoteIR ven. com booked a hotel on there and they had the best rates anywhere!
The staff are very helpful and friendly. Dinner time is busy so yes there can be a wait to order and receive food, but the staff are always on the move. They all work very hard and many speak English. The bungalows are very nice and spacious. Buffet style breakfast and the dinners are yummy. I definitely hope to come back in the future.
Great high-end resort near one of the best tattoo parlors in Fr. Polynesia (Marama).
We had an amazing time here. The staff is super friendly and nice. The overwater bungalow is great and we used many water equipments for free (kayak, paddleboard, snorkeling). Noa noa restaurant is better than we expected (based on other reviews)
The bar is very nice and the cocktails really exquisite. A big thank you to Raita for his welcome, his smile and his professionalism!
Is the paradise ! We cannot describe it. We enjoy every second
We loved it here, if you are like us and get a bit of cabin fever and need to get out of the resort and try other restaurants and cafes, then this is the place. Staff are amazing and the over water rooms were excellent.
Great place !!!
Friendly staff.
pity that we can only put five stars. the staff and the director of this establishment are close to excellence. the bungalows are
high end and very well equipped. if paradise exists, it is there. catering and shows are up to the rest.
Facilities were excellent however the hotel WiFi was lacking and the paddle boards were totally useless. Overall the quality of the sports equipment was low; even the kayaks were a bit janky. The breakfast was great but the hotel snacks and beverages were mediocre. I appreciate the "bon acceuil" of this place as well as the lovely service. Overall, a great experience with great snorkel spots nearby. I would recommend kayaking towards the motu and visiting the snorkeling hub, or even going to Matira Beach across the street. Lots of options!
Decadent luxury. A dream holiday in dream location in dream accomodation
Bora Bora is amazing, while staying at the Intercontinental Thalasso Spa (sister property of Le Moana) we used the free boat shuttle to take advantage of the extended privileges here at Intercontinental Le Moana. While not quiet the caliber of Thelaso Spa this place is beautiful and we enjoyed the pool and bar. Tip: walk down the road and take a right, just a few steps you can get your own beer to bring back to your over water bungalow. Oh and resist the temptation to buy souvenirs at the local shops and wait until you get to the Bora Bora airport much higher quality and cheaper items there.
Where to begin? Staff: So welcoming, friendly, and attentive. I booked on ihg points and paid to upgrade to an OWB. We asked for owb 25-27 and got #27! Wow! It's at the end, nothing blocking you, amazing view of mountain and the ocean. Bora Bora itself: Can words describe this? The water is so ooooh blue! There's different gradients of the blue, it's amazing, especially with the mountains in the background. Back to Le Moana, great relaxing atmosphere. The pool is smallish but very nice and relaxing. The beach is the softest white sand. The owb all have glass tables you can open and feed the fish. Under the bungalows are coral pieces and families of fish living down there. You can snorkel at any time. The Snorkeling is the best I've ever experienced. Go on the stingray and shark tour..it was AMAZING!! We <3 Bora Bora! Ps, the sunsets, omg!!!
Even 5 ++++. We had a wonderful stay. Whether in terms of the restoration of the accommodation and especially the welcome and the very pleasant and outgoing staff. Everything was more than perfect. Thank you
To start with my boyfriend took me to this resort for our anniversary could not wait to go and enjoy the overwater bungalows that cost over $1500 a night when we arrived and they were walking us through there were babies with diapers in the swimming pool and a giant water slide so babies can slide in the water they were babies in the dining room they were everywhere screaming and crying and when we ask why or their children with this adult honeymoon resort they said oh we re very child friendly it was raining that day and they had a tarp over the cash register in the dining room and the waitresses were not wearing shoes no one seem to be at all concerned that you were there for a special occasion they just Kaina laughed it off that you have to deal with all the screaming children would never go to this place or recommend it unless you want to take your baby
This was my second time coming to this specific resort. The last time was in April 2011. A lot has changed on the island (more places to safely and easily walk to, shop, and eat), but not much changed with this resort. What did change with the resort was not for the better, namely, I was charged for more things throughout my stay--all beverages, boat to the other resort, etc--and no welcome gift despite paying ahead of time for all inclusive. Last time I went here (2011), none of that was the case and I would have given it 5 stars. This time I am giving it 4 stars due to the negative changes. All that being said, the staff was very friendly, the location remains spectacular, and the over-water bungalows were still great. Additionally, the food was excellent, even for me--someone that is keto non-dairy.
lemoana.intercontinental.com
