InterContinental Le Moana Resort Bora Bora

InterContinental Le Moana Resort Bora Bora Review

Reviews 275
4.6
Reviews 275 Page 2 of 3
Filters:
Rating
Language
Sort:
Most recent
P
3 years ago

Nice & clean

Nice & clean
Beautiful sunrise from bungalow.
Every Sunday & Tuesday from 7:30 Tahitian welcome dance.
100m walk from hotel to plage matira for amazing sunset.
Ig: @paulklima1

T
3 years ago

Great hotel in the main island so you can go and w...

Great hotel in the main island so you can go and walk around. It is very close to a good diving center and a small super market. The over water bungalows are really nice. Not really modern but in good shape. Amazing is the table through which you can feed a small coral reef under your bungalow. The staff is really friendly especially Mao from the front desk. We even got a bottle of champagne offered on our first day which was a great surprise. They have a beautiful beach and the restaurant has great vegetarian options. There is even a card for vegans and vegetarians for dinner.

D
3 years ago

Fantastic. Over water bungalow is better than ...

Fantastic. Over water bungalow is better than pictures. The hotel team is caring and fun. Everyone you encounter greets you warmly. The GM Ms. Levy always ask if there is anything we need when she sees us around the property. The gracious welcome at the airport was followed up by an excellent arrival check in experience by new team member Sam. He met us at the dock and took care of every detail. So many lodging choices in Bora Bora, the Le Mona exceeded our expectations.

F
4 years ago

Nice hotel near the beautiful matira beach and man...

Nice hotel near the beautiful matira beach and many restaurants
Consider asking for a bungalow based on your sunshine preferences Some are turning to other sunrise to bedtime.
Also remember to take a jack jack jack to use the hi fi system

D
4 years ago

Smallest of the intercontinental hotels in french ...

Smallest of the intercontinental hotels in french polynesia, which gives it quite an intimate feel. Beach bungallows give direct access to the sandy beach and all have a great view of sunset and the mountain. OW bungallows have varing views, but each sits above a rock populated with fish that you can view through the coffee table. OWB has less mosquitos, so you can really enjoy sitting on the deck watching the water (sometimes sharks, we were in the 2nd one out and saw one sweep past at night)

S
4 years ago

The hotel is an older facility, but tiptop maintai...

The hotel is an older facility, but tiptop maintained. If something does not work, it will be fixed immediately and with several excuses. We were thrilled with the situation at the matirapoint, because we could participate more in island life than guests on the very expensive hotels on the motus. Beautiful beach, a small pool, very good kitchen, friendly and warm staff and friendly staff. 2 times a week is island night with buffet and dance show. Although this is high priced, but justified by the high quality of the food and the really good show. I recommend the hotel

K
4 years ago

Everything about our stay at Le Moana was amazing....

Everything about our stay at Le Moana was amazing. Overwater bungalow was exceptionally clean, bed was so comfortable, the bathroom was set up beautifully. We even had a see through glass table to look down into the ocean!! Staff was super friendly and housekeeping made sure we always had everything we needed! The full body massage at the spa was unbelievable, it s on their sister island though so you ll have to ask a staff member about the boat rides to get there, but totally worth it! I can t wait to go back someday!

I would 100% recommend staying at Le Moana!!!

E
4 years ago

Beautiful bungalow but the atmosphere lacks charm ...

Beautiful bungalow but the atmosphere lacks charm and authenticity. Surprised shuttle, the hotel being located on the main island the easiest way is to take the shuttle included with the plane ticket and then the taxi (2000 PCF)

P
4 years ago

The rooms are infested with TERMITES!! Absolutely ...

The rooms are infested with TERMITES!! Absolutely disgusting. I have killed at least 50 in 2 days. There are 3 or 4 lizards that come out of the walls every night at sundown to eat them. Termite frass (poop) over the bed headboard, all over the floor corners as well as lizard poop. You clean it and pile will show up the next day. Termites in the bed. There is a can of bug killer in the room so they are obviously aware of the problem. I will be contacting the intercontinental to voice my concerns. For the price you pay this is unacceptable and this place should be shut down. Not to mention the concrete that supports the rooms is cracking in the ocean so obviously the rebar is rusting away. The room quality is the worst I have ever seen. I'd rather sleep outside. Place needs a major renovation.

G
4 years ago

Just returned from a 5 day, 4 night stay at Le Moa...

Just returned from a 5 day, 4 night stay at Le Moana and all I can think about it that we should have stayed longer! We stayed 3 nights in Tahiti, which I would have preferred at Le Moana! Anyhow, we were more than impressed by Le Moana, property & staff! Upon check in it was paradise, 5 star service and attention. We booked a horizon bungalow that was truly magical! We were given a complimentary bottle of champagne for our first evening. The bungalows are amazing! The sounds of the water all night long to lull you to sleep is something I'll never forget! Crystal clear waters, snorkeling right outside our bungalow. Even an eagle ray came in the lagoon one day. Just magical! The wonderful men & women who work there are some of the sweetest people we've ever met! So kind, so warm and they go out of your way to make you feel appreciated for being at Le Moana! Special thanks to the wonderful ladies who serve at the bar & Vahine at the breakfast buffet. We're going to miss you! Hope to be back again in a few years!

J
4 years ago

04-04-2019<br/>Currently staying at Le Moana, this...

04-04-2019<br/>Currently staying at Le Moana, this is our first time to Bora Bora, travelling from Vancouver. The journey to get here is a arduous (YVR-LAX-TAHITI-BORA BORA-Watershuttle-Resort-Bungalow) however once you settle in you'll soon discover it's well worth the effort.<br/>We booked a bungalow over the water, honestly why wouldn't you, it truly is a unique experience that should be on everyone's bucketlist. The comforts are extraordinary, this is a destination that offers maximum rest and relaxation. You're not getting up early to resevre a chair by the pool or line up to eat a meal. <br/>We considered all of the resorts in the area, this one felt like it offered everything that the others did but at a slightly more reasonable price. We have wanted for nothing since arriving, the weather perfect, swimming off our own private patio into an ocean as warm as a bathtub, chillin on our patio drinking Grey Goose from the little market at the end of the road. I honestly can not imagine what the other resorts could have offered at $300-$2000 MORE per night. <br/>The bungalow is roomy, a comfy king-size bed, an inviting seating area that has a glass coffee table looks through the floor down onto the fish below. Opening the shutters will welcome the soft ocean breeze like a warm hug. At night you can lay outside and take in the millions of stars, go for night swim with the fish and rinse off under your outdoor shower.<br/>Reading other reviews before traveling I was concerned about mosquitos, limited food choices, expensive meals, extreme sunburns. I'm not sure where those people went, or maybe we're just very lucky! All I can say is the past few days at this resort have made us feel nothing but welcome. <br/>All of the staff have been warm and friendly. The food has been good, the kitchen has even accommodated my gluten allergy. Every meal to this point, the staff have continued to offer me options like GF bread, GF pancakes, GF pasta. (For the Celiacs reading this review, when I first googled gluten-free in Bora Bora I literally found three options, clearly not enough Celiacs posting, gluten free is available every place we have gone to eat.)<br/>If your hopes are to fill the days with adventure and activities then look elsewhere, if you're looking for romance, relaxation and rejuvenation then I recommend booking Le Moana for 5-6 days and recharge like you never have before. Not to say that you can't book a tour (in fact the locals would more than appreciate it) or use the kayaks available at the beach, or take in some snorkeling, there are options but keep in mind your visiting a spec of land in the middle of the south pacific. <br/>This place is about no TV, no cells ringing, no kids screaming. Bring a book, load your cell with your favorite beach mix, don't forget the the Bluetooth speaker. Pack a couple of light dress clothes for dinners, a couple of tank tops and your most comfortable bathing suit, lots of sunscreen and really not much more. (I have to laugh at the folks arriving with huge suitcases, you really need very little.) <br/>We waited a long time to visit Bora Bora and like I said it's not that easy to get to, but we're grateful that we finally made it and ended up at Le Moana. The photos do not do it justice, it really is incredibly beautiful. <br/>Many thanks to Laurence and her wonderful team.

L
4 years ago

The place is beautiful but above all the staff are...

The place is beautiful but above all the staff are super nice!
Despite the health measures and a virus circulating, they remain warm and attentive to customers. Superb young and dynamic team.
The food is very good and the traditional Saturday night show is a plus.
Nothing to say except thank you again for the welcome. We will definitely be back!

K
4 years ago

Breathtaking - I cannot describe how wonderful thi...

Breathtaking - I cannot describe how wonderful this resort is, very romantic, quiet, and a great place to decompress. The staff is amazing, responding quickly without issue. While expensive, you get what you pay for, and you will not regret staying here.

P
4 years ago

The staff excellent. The place was stunning. Unfor...

The staff excellent. The place was stunning. Unfortunately we caught the end of a cyclone and the wind was gale force after the first 4 days which put an end to doing much at all as aside from the water activities Bora Bora offers relaxing and nothing else. Meals ok but nothing to get excited about anywhere we went. Absolutely loved the 1st 4 days though.

H
4 years ago

In 2015 my wife and I were on the roadstead in fro...

In 2015 my wife and I were on the roadstead in front of the island for 10 hours with the dream ship . On land, we took a taxi to this wonderful hotel. For a flat rate of 100 dollars we were allowed to enjoy the beach and loungers as well as lunch and drinks. Now we will be there again in 2022, this time with the AIDA Sol. Of course we will visit the hotel again. Hopefully we can enter the site, it would just be the point
the i!

I
4 years ago

This place is amazing. I visit here every morning ...

This place is amazing. I visit here every morning for breakfast and I'm not a guest. Wow! I can't wait to back

In fact, I've booked a special Christmas dinner here just for me.

F
4 years ago

Bora Bora, the dream destination of every South Se...

Bora Bora, the dream destination of every South Sea traveler.
There is nothing negative to report. Everything about this island is perfect. The hotel gets seven stars from me. Just enjoy. Prices in the upper segment, which, however, is a matter of course for these services.

A
4 years ago

The Spa and Gym are at the other property, but you...

The Spa and Gym are at the other property, but you will be too busy in the incredible lagoon to worry about those things. Staff is excellent! Food is delicious and a good variety as well. Daily happy hours are great!!

R
4 years ago

Our second trip to this resort. It's the older of ...

Our second trip to this resort. It's the older of the two intercontinental resorts but it's very well maintained and is smaller. Being on the mainland is an advantage as there are several restaurants and shops close by. The staff are great and their bar and restaurant is good. The buffet breakfast has everything you could want from asuan inspired dishes to the waffle pops. We were lucky enough to get the same bungalow for both trips, out at the end. They all come with a nice size main deck and a smaller lower deck and lader to access the water. Inside is a glass table that is open to the water below and each bungalow has coral placed under it so there are always fish around. First day saw several days and eagle ray's going by.

A
4 years ago

Fantastic stay, great Spire Ambassador recognition...

Fantastic stay, great Spire Ambassador recognition. We got a bottle of champagne for our honeymoon. Snorkeling underneath the OWB is good, but not great. Food is a little pricey (similar to IC Thalasso), but I guess that's the case everywhere in Bora Bora. There's a small but convenient supermarket around the corner. For non-high end pearl shopping, we highly recommend 'La Perle de Maimiti'.

J
4 years ago

Did research for our honeymoon and decided on this...

Did research for our honeymoon and decided on this place since it seemed like the best of both worlds: quality and convenience. Glad we picked it. Perfect location, great over water rooms, incredible view, and access to the other Intercontinental property and spa. It's also walking distance to Matira Beach restaurant which we loved.

H
4 years ago

Remember those pictures you see on advertisement f...

Remember those pictures you see on advertisement for vacations in Bora Bora? Come here for it. You can get a day pass for $60usd/pp. This includes a lunch and a beach pass to take as many photos as you want! People here are super nice! The reason is because my DSLR setup fell into the ocean and the pool boy came and fished it out of the water for me! Multiple people came here to help me and they all speak English too!

E
4 years ago

Great!

J
4 years ago

We stayed at this resort the week of 5/21/17 as th...

We stayed at this resort the week of 5/21/17 as the second leg of our honeymoon. We spent the first week at Intercontinental in Mo'orea which was a great experience. This place was quiet the opposite. From the moment we arrived in Bora Bora, the staff of Moana went out of their way to remind us that we weren't staying at their other property in Bora Bora, the Thalasso Spa (which is a fantastic resort with superb service). The service at Moana is less than desirable, they are under trained, and borderline rude. A couple of the highlights: 1) At dinner the first night I had to send my tuna back to the kitchen 3 times for them to cook it right, not once did they apologize or offer to take anything off the bill, my wife's meal was cold by the time they got mine right. 2) At breakfast, the food is average at best (cost $90 per couple) and the staff acts like they got up on the wrong side of the bed, they greet you with a mumble and direct you to a table of their choice. At the omelette station, the woman barked at me for my plate once my omelette was finished. Not once did anybody at the resort greet us by name (which they do at Thalasso and in Mo'orea), not once did anybody mention it was our honeymoon, despite being given a heads up by our travel agent, not once did anybody ask how our trip was going. When we approached the reception desk, they wouldn't acknowledge our presence until we said something, and when they spoke to us, half the time they were looking down at their computer, barely making eye contact. Overall the service here was absolutely pathetic, the only bright spots were Steve at the concierge desk (he was incredibly helpful and knowledgeable), and a waiter by the name of Jean Baptiste. Both were professional, greeted you by name, and demonstrated superior service to the rest of the staff. Eventually we got so fed up with the service or lack thereof, we complained to one of the managers named Kevin. Kevin took the time to listen to our complaint and apologized. He then proceeded to defend the resort and reference their great online ratings! Sorry Kevin, rule number one in customer service, don't get defensive. Kevin later called our bungalow and offered a small resort credit which we greatly appreciated, however, no amount of money would change my opinion of the service at this resort. The cherry on top was on our last day I asked the reception desk for a bottle of water for the boat ride over to the airport, my wife was parched. They directed me to the bar to purchase a bottle for $6. I guess paying $1000+ per night for a room doesn't qualify you for a complimentary bottle of water.

The facilities at the resort are less than ideal for the price we paid per night (over $1,000). They are outdated and in desperate need of an upgrade/renovation. The bungalows were ok, not great. Something was wrong with the water when we were there, it smelled most of the time and came out of the faucet with a brownish tint. They also shut the water off from 11pm-2am every night for repair so if you needed to use the bathroom in your room during this window, you were out of luck.

The only bright spot to this resort is the location. They are located right on the main island with easy access to restaurants, shopping, excursions, etc.

Overall, I would steer clear of this place, it is NOT worth the price of admission. Especially if you are on your honeymoon and want to be pampered, it is not happening here, and there are a ton of kids at this resort. Spend the extra couple thousand and stay at Thalasso, which is adults only and truly a five star resort with world class facilities.

J
4 years ago

A heavenly place

A heavenly place
What more can be said...
That the staff are welcoming, available and efficient.
That the bungalows are tip top.
That the cuisine is sophisticated and exquisite.
That the breakfast is gargantuan.

S
4 years ago

Loved every bit of my stay here! From the moment I...

Loved every bit of my stay here! From the moment I arrived, I got a nice tour of the resort and was given a refreshing beverage upon arrival. During the tour I even got to meet the manager of the resort (someone I never get to meet at any resort I've been to) and she personally welcomed us! Our room was ready early so we were ready to settle in promptly. Staff bring your luggage straight to your room for you. Anytime you eat at the resort, the staff were very quick at tending to your every need/desire. Continental breakfast was wholesome. Concierge was also very helpful. The cleaning people made sure or room was very clean each morning and evening. There's even a pillow menu if you desire a different type of pillow! There isn't a bad thing I can say about this resort. I loved every moment being there. I'll definitely be coming back!

D
4 years ago

Beautiful very big friendliness of the authentic s...

Beautiful very big friendliness of the authentic staff a lagoon with lots of fish certainly one of the best hotels in Bora Bora lighthouse layout and with taste and all the comforts and a director present

B
4 years ago

The bungalows were great, but I'm sure they all ar...

The bungalows were great, but I'm sure they all are, so here is what my husband & I loved that stood out from the rest:
It was located on the main island, close to restaurants & able to buy beer at the local store. There weren't many waves like several other resorts on the "busy" water, There were free kayaks, paddle boards, & snorkeling equipment, great pizza & simple food...in addition to "fancier" foods too.

A
4 years ago

The staff are very helpful and friendly. Dinner ti...

The staff are very helpful and friendly. Dinner time is busy so yes there can be a wait to order and receive food, but the staff are always on the move. They all work very hard and many speak English. The bungalows are very nice and spacious. Buffet style breakfast and the dinners are yummy. I definitely hope to come back in the future.

J
4 years ago

This place is spectacular. I loved it. Service i...

This place is spectacular. I loved it. Service is kind of slow but I assume it's just the islands. This is the most amazing location I have ever seen. The water is unreal. Although not as expensive as the other intercontinental I actually liked this set up better. If it were up to me I would have never left here. There are a few.local establishments within walking distance that I found even nicer for food. All around amazing.

A
4 years ago

Wonderful experience. Service was top notch, staff...

Wonderful experience. Service was top notch, staff was very attentive, concierge was extremely helpful and always available when we needed them. Leilani did a spectacular job and always greeted us by name when she saw us. Jean Baptiste was very fun and informative as well. The concierge shined but I cannot recall her name at the moment, sorry!

Resort was beautiful, quiet, clean, and intimate. Exactly what you want for your honeymoon. We both much preferred staying on the main island rather than out on the outlying islands (motus) as we like to do lots of activities and explore. Would've felt trapped at their other place in Bora Bora, the Thalasso.

Wonderful experience, looking forward to a return trip in a few years :)

InterContinental Le Moana Resort Bora Bora

InterContinental Le Moana Resort Bora Bora

4.6