InterContinental Amstel Amsterdam Review

Delicious high tea done, nice ambiance and friendly staff!

We have had a drink, it meets our expectations, everything is perfect.

Wow this hotel is beautiful! My mom and I stayed here for her 75th birthday in Sept/Oct 2018. Our room was spacious and had gorgeous views of the canals. Good location and walking distance to the canal tours and Heineken Brewery. Our favorite was the High Tea at the hotel. Delicious food with beautiful scenery, definitely a trip to remember. The staff was very kind and helpful. I also spent time at the gym and indoor pool which I enjoyed!

Beautiful old hotel but in need of a lot of LTC. food was all right but mains cold and dry.

What a great experience, refused with your daughter Thursday afternoon by a gentleman with a big V on his jacket if you just want to take a picture in the lobby. With corona as an excuse, hospitality at its best.

Today delicious lunch and enjoyed the good wine in the Amstel brasserie provided by the very friendly staff.

Beautiful view over the Amstel. Wedding was excellent organized with perfect service.

As always a great stay. Even though there was some construction ongoing, but apart from the facade being covered, we didn't notice it from our room.

Staff was all very helpful and friendly. The room itself was will furnished, but had peeling wall paper, and a generally run down look.

Celebrated a wedding about a month ago in the Amstel, it was great! Warm staff with very good service. In particular compliments to mr. Q. Colin. We enjoyed it, thank you very much!

I am actually staying here at the hotel now and had to write a review. You see, I'm stuck indoors because I woke up this morning with a terrible case of Gout. I can hardly walk and contacted the concierge this morning. They had a Dr. AT MY HOTEL ROOM DOOR IN 30 MINUTES. He diagnosed me, wrote a prescription and THE HOTEL WENT TO THE PHARMACY TO PICK IT UP AND BRING IT TO MY ROOM!!!! AMAZING service, AMAZING people and this place is one of the more beautiful hotels I've ever had the pleasure of staying in the world. You MUST stay here when in Amsterdam......

Excellent hotel, food, service and staff all very good. Old style interior and good size rooms (for an old Hotel in Europe). Near the Team and Subway system, subway 5 mins walk. The buffet breakfast was extremely good. The bar on the balcony was pleasant to take a drink and snacks in the evening.

As a Spire Ambassador I am often in Intercontinental Hotels.
This one has kept its old charm and the people are very forthcoming and helpful. It is very pricy which is OK since it is excellent, except for the breakfast which was not so good and for that totally overpriced.
There are no eggs, only on request and the rest of the selection is also not so great. As I told them, that I was not satisfied with the breakfast, they gave me a discount, however I would rather have a fantastic breakfast than a refund.
All in all, I would stay there again.

The location is great, the views are great. The hotel itself, and the rooms, are nice. A little old in need of a complete head to toe renovation. Also, the service was so so. We had to carry our bags up the front steps there were no bellman to be seen. We had a much better stay at the Luxury Suites Amsterdam - better rooms, better service, better everything.

Good place for a drink on the terrace in front of Amstel. Expensive but worth it

Gorgeous views of the Amstel river and perfect location in the centre. Walking distance to Rembrantplien but quiet location.

Very disappointed with Royal high tea, boring sandwiches, and sandwich cut through, no decoration and salmon was hard to find. A warm snack followed by very sweet cakes that look alike.
Service friendly but not experienced, hot food served with dirty plates on the table. Unfortunately.

Beautiful old classic hotel directly on the Amstel Canal.

Enjoyed high tea. What an experience. You have to do that.

Terrific historic hotel with a very friendly staff. They just tend to forget about you I the dining rooms.

Very bursting up rooms and interiors but the rooms needs upgrading technology-wise like USB ports and new telephones. The room service menu is very limited too.

Misschien wel het beste hotel van Nederland.
Ik verblijf hier graag als ik naar Amsterdam kom.

The hotel makes you feel like you are walking into a royal castle with so many details in every corner! It's lovely, big and they are very very polite. The people who work there makes life easier for you.

We arrived on April 15, 2017, my 70th birthday and they delivered a bottle of champagne and cake. Excellent service, the rooms are extremely comfortable. everything is exactly like on their website. We liked the location because you can walk to all the attractions or you can choose to public transportation that is half a block away.

Hotel currently undergoing extensive exterior remodeling but should have mentioned it so potential guest can make an informed decision.

Spontaneously walked in for a late lunch on a Tuesday afternoon, wonderful on the terrace outside on the Amstel with excellent visibility which is visited by cheerful people passing by in boats. Not recommended without a reservation. Nevertheless, the ladies in question did their very best and we were assigned a table a little later. The 3-course menu indicated various choices and that was excellent. Ambiance is great and the atmosphere is what you expect from this 5 star establishment. Definitely worth a visit if you are there anyway and we have certainly not been here for the last time. Enjoyed with a big G

"Relax with a cocktail on the terrace during warm summer evenings!"

A very nice stylish evening with an excellent menu. Kitchen at a high level. Prices accordingly, but worth it. The service was really good and humorous. Not a bit stiff. If you want something special here is in good hands.

One of the nicest hotels in the Netherlands with absolute grandeur where opinion has been famous and ambassador

Nice hotel in Amsterdam and nice event from internations.

Dietary requirements (vegan) were taken into account.

My husband and I spent the last half of our honeymoon here. It truly was one of the highlights of our trip. The amenities and staff were top notch. Several staff members went out of their way to make our stay super special. We will always have fond memories of our stay and will only stay there on any subsequent trips to Amsterdam.

Delicious food and neat staff. Extremely chic location, nothing to complain about.

Great young friendly staff beautiful hotel if you want the best stay here

They call this the Dam of Amsterdam for a reason. Beyond professional service. And quite possibly the best hotel I have ever stayed in. And trust me I have stayed in a few.

What an amazing hotel. One of the world's best and the breakfast... bloody excellent! Everything what one could desire ... Champagne, seeds, great egg dishes, perfect coffee and tea! Thanks for hosting us

Lovely high tea experience at the very classy Amstel hotel. Beautiful views of the Amstel and excellent service.

Very good for conventions. Loved the burger from the bar!

Cozy and beautiful hotel and you can also just have a drink and eat a nice bitterbal. Parking alone is expensive and a problem.

Delicious room service really.lekker.creme.la.the cream

Christmas dinner in the Amstel lounge. Very atmospheric.

Staff incredibly racist. Bad communication with each other !!. They are not aware of what has been agreed and you are forced to explain it again and again, while it is all recorded on paper and also shown as evidence. The staff does not think about the guests staying at the hotel, but are selfish and only think about what they like. Finally, never to Hotel Amstel again. They owe this to themselves. They should think about hiring other staff who are friendly and who can treat the customers who are there with respect.

Delicious lunch in the brasserie. Hospitable. Good service and top service.

Had an amazing stay! Staff was friendly and the spa was as good as it gets.

Nice hotel - great swimming pool, sauna. Had a room with stairs inside - not the best I think

Tonight ate delicious in restaurant La Rive of the Amstelhotel. What a hospitality and what delicious dishes. They had caught that we had something to celebrate. At the end of the evening a nice surprise was arranged.

A top hotel in Amsterdam, absolute class from arrival to departure! Definitely recommended, within 10 minutes walking you are in the heart of Amsterdam!

Very nice hotel on the Canal, Service is exceptional and the Bar is great to hang out for a nice cigar and drinks.

In one word great. Superb hotel. Excellent reception that has a solution for everything. Wonderful stay in Junior Suite.

The best hotel in AMS, close to city center, beautiful canal. Luxury hotel. Have a nice swimming pool and sauna

Great hotel, nice staff but it's becoming a bit old fashioned.

I was there to give a workshop and the staff were friendly and very helpful.

Royal Afternoon tea done on Sunday afternoon. Reception and food was super. That nothing was done about my mother celebrating her 77th birthday and that we received the wrong invoice 3 times was not so nice.

Ik ik vind de buitenkant mooi.

En@LP.

Very elegant and impressive hotel with friendly and helpful staff. Good position.

Everything arranged to perfection, from checking in to checking out. If you want to be pampered in a location where service is paramount, I would definitely recommend Hotel Amstel.

For a delicious high tea you can go fine at the Amstel Hotel.

A very poor hotel with unfriendly staff. Not hygienic, and not very delicious food