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J
3 years ago

The atmosphere between the colleagues is good, the...

The atmosphere between the colleagues is good, the quality of the training and the attitude of the management is much less.

Their predecessor (Sitel) did not score much better in the latter area.
IPG is also sick in the same bed ..

In short: those large external call centers are to be avoided.

Better to work at a customer service directly and internally at a bank or insurance company, for example, not only are wages much higher there (insurance: min. + 300, - gross / m, banking sector: + 700, - gross / m! ), but the atmosphere is also very different .. Much less control, more and better contact with your manager (s), more freedom, working independently, etc.

My last salary for an outbound assignment at a large bank in Antwerp (according to bank scales: calculated on # of years of work experience + level of last diploma) was 2,900 gross, + MC of 8 / d. bicycle allowance of 5 / day ...

I had a net salary of approx. 2,100 + extra-legal benefits = 2,300 / m ..

Just to say, that is what you get here GROSS and then without MC the first three meters!

There is only one problem, at the moment, among others, the banks, due to the persistent and deteriorating Corona situation, are virtually out of work ..

That's how I ended up here for want of better.
A big mistake, which I immediately corrected ..

However, there is good news, because a vaccine is on the way!

Good luck, dear people!

Jan

B
4 years ago

One bad trainer, who treats you like toddlers and ...

One bad trainer, who treats you like toddlers and who also told you blatant scientific untruths in class for the Corona tracers. Afterwards he reluctantly admitted, but couldn't resist pretending afterwards that he could still 'teach' me something. I've known for 30 years ..

It turned out that the man has more 'enemies' within the company, but the HR manager still keeps a hand above his head.

After two days I had already realized that I was clearly out of place there and I decided to drop it off myself.

Not recommended!

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About in2com

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Are you looking for a reliable and efficient contact centre in Brussels? Look no further than In2com, the ultimate customer engagement company. With years of experience in the industry, In2com has established itself as a leading provider of contact centre services that cater to the unique needs of businesses across various industries.

At In2com, we understand that customer engagement is critical to the success of any business. That's why we offer a range of services designed to help businesses connect with their customers effectively. From inbound and outbound call handling to email and chat support, our team of highly skilled professionals is dedicated to providing exceptional customer service on behalf of our clients.

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- Experience: With years of experience under our belt, we know what it takes to deliver exceptional customer service.
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In conclusion

If you're looking for a reliable partner who can help take your customer engagement strategy up a notch – look no further than In2com! With years of experience delivering exceptional results for clients across various industries -we're confident we have what it takes help grow your business too! Contact us today learn more about how partnering with us could benefit yours!