hyundai uae

Lack of attention to the customers, I went to see the Genesis but there wasn't any one to help. The prices are high compared to the badge, you can get a Japanese or even a European car for a lower price.

Impressive range of cars on display; sales people not aggressive, they are not proactive so you need to go to them to discuss whatever it is you want. Or perhaps it just happened to me.

Kia and hyunday are the worst ever. I had cerato 2015, and since i recieved it i had the same problem "VIBRATION" i complained every service and all what the can do that telling me it's very normal to have vibration and it's NOT A JAPANESE CAR. I couldn't believe what i heared from the technical. Actually 1 star is too much.

One of the best and cheapest service centers. Always returns back cars after 24hrs for servicing.

Nice place for Korean brand lovers! Some of the offers were very difficult to ignore! Serious Buyers will definitely love the place!

Happy with Huyndai service centre at SZR ! Abdullah always take care of each customer and personally me since I had bad experience with previous service centre. Thank you, Abdullah for fast response and great customer service! I hope you will be promoted in future. Best of success, Huyndai Service Centre

ramadan time till 1330 and no any info of that in anywhere !!as i arrived at 1140 make the lady in customer service says if you want take your car then tomorow or if you wanted today will not have a full service like washing check this or that .so disappointed 6 years deal same kia show room and first time i faced some difficulty

I will ignore the tricks they pull every time I go for service but the last time I went they told me "my car passed with flying colours" then less than a week later my car suddenly stopped working, I take it to them they tell me it needs 2 days to be fixed keep in mind my car is still under warranty and free service. I was supposed to get a replacement car as per the deal I signed on when I bought it but turns out if the fixing time exceeds 15 days that's when I get a replacement keeping in mind that if I crash my car completely it will take less than 10 days to be fixed. nevertheless I passed those two days waiting for them to call me and update me but no one called and no one answered from the service department and when I call the showroom they tell me they don't have an update. today after 3 days I get a call from one of the service guys saying that he left early yesterday and didn't fix my car and has the audacity to ask me to understand the matter. I do not recommend dealing with Hyundai here in Dubai especially the Sheikh Zayed Road branch, they are so unprofessional and they treat their clients as if we are idiots and ignorants! I have a Kona 2019 still under warranty barely used if anyone wants it feel free to hit me up. I had enough of them I am going for a different company.

Thumbs up for Hossam the security Agent at the SZR workshop, for his outstanding customer service. You might consider him for a different post as a customer service agent as his skills allows him to be recognised. Thank you again

went today on a saturday afternoon. may because of timings showroom was understaffed. only 2 sales person trying thr best to handle all the enquries. we came back without any success.

I would like give 1 star.. I am visited there for car servicing. At that time I need to go bathroom just for 5 mints. There don't have.. I asked to security and center car driver they are saying here don't have.. have to go outside some other place.. so I became totally disappointed that place.. be keep for toilets for visitors and customers..it's would be greate helpfull in urgencies.. Thank you..

I recommend the team get into a cycle studio. Shake things up a little.

No the most attractive showroom in dubai the staff are ok but they are lots of room to improve

They don't have the full range and not ready to help

I had my first service done with Hyundai for my Sonata and I have to say, it was not a very good experience. I have owned BMW's, Nissan's and Toyota's. Their service is impeccable and they go the extra mile to make sure the customer is satisfied. When my car got services the car was not cleaned properly, the air in the tires was low, the water for the windshield wipers was almost finished and I literally had to tell them to please check these things again, they made me wai half an hour after they called me to come collect the car because of these things. But I'm not finished yet, as of last night, my car has not been starting most likely due to a dead battery. It has not even been 3 full weeks since I did my service. My question to Hyundai is, are you guys really car professional or does the customer have to hold you by the finger and tell you what needs to be done on the car? Why did the Service teams not check if the battery needed replacement? Is this not their duty to inform the customer of any faults or anything that needs to be changed? I'm here now stuck with a dead battery waiting for the recovery service to come help me. I am utterly dissatisfied and disappointed by Hyundai.

Kia is better. Speak to Ziya next door at Kia and he will sort it for you. Forget these guys.

Pathetic Service. Spare parts division customer service is like non-existent. Had been to the Spare parts division a week ago, they said i will be updated of the spare part requested in two days time. Called hyundai customer service almost 10 times, everyone said the same thing, that the spare parts division would call you back and have asked them to make it on an urgent basis. Great thing is, the spare parts division don't pick the calls. So far no news!

Nice and big showroom, higher specs for lower prices, good service. When I visited them recently many of options was not displayed

Horrible customer service I was going to Parts division and the receptionest said they are close for lunch however the guy was available and helpful but he promisted that part will be available and it never arrived. What a shame

Very poor sales services. I just left from there 5 min ago and got a very bad experience. Your person there answered my questions as a silly questions and everyone must know while i was just checking the differences between your models.

Accessible and having the advantage to showcase both brand (kia & hyundai).

Service center and their staff is the worst ever. The cost of checking car is way too much that you can actually fix your car in half of that amount.

It was good and there was a car at any price, From simple cars with low cost to luxury cars with good prices.

Dealership for Hyundai cars. Nit much to talk about.

Authorised Service center as well along side showroom

They have good variety of models but better wait for a good discount

Personalized service, and really fast and efficient.

If you are lookong for american made vehicles. I would suggest you to go with chevrolet.

I bought Hyundai Tucson from them. Couldn't get any good deal. They didn't even give free service contract or window tinting. But I loved my Tucson. Great car with so many features and would say best buy so far.

I would like to thank Anis the Reception Supervisor and Houssem the workshop supervisor! They were so helpful and I was very happy with their approach! Definitely the best Hyundai Service Center in Dubai!

I was shocked with their Zero customer service : > I went their today around 1pm , went through the main entrance no one greeted or asked if I need any assistance ( it was not even busy at as their was hardly 2 other customers and like 5 staff walking around pretend they don't see you ) , I looked around and inside 6 different cars but not even one staff approached me and make any sign of contacts , left disappointed after 10 mins , didn't even heard ' thank you , come again ' still in shock , I suggest for Hyundai to sale your cars on line only if your showroom staff customer service stay in this low level .

Here s my take and based on my interaction from start till now...buying experience was seamless and pleasant thanks to Jean Torres. Otherwise on the servicing front excellent interaction with Houssem Dhaoui, Ahmed Badran, Ahmed Elgamal and Yassir Arafat. However improvements need to be made on the call center front.

Helpful staff Very good show room

Sales personnel are not too concerned whether you interested in buying. Almost all of them did not even say a word to me yet I was actually interested.

Bad experience, Sales Team is not efficient least interested to approach the Customer

I love this place because of Mr. Anis Very helpful and friendly