3 years ago
The bank sells Adiko prepaid cards. Unfortunately,...
The bank sells Adiko prepaid cards. Unfortunately, I lost it when I wanted to cancel it through several phone calls. Communication on Adik is completely un.professional and, above all, not responsive, in the end they turned me on to a service provider in Austria, saying that we could do nothing despite I interpreted them to call them because I was on the phone number, which is intended for cancellation and is Austrian, waited in line for 30 minutes and no one answered; in the meantime, non-intruders can empty their account, and on top of that, a call outside the EU of 3.6 euros per minute and waiting also costs some. In the end, they sent me off with the email address of the publisher in Austria (although the ADIKO card has a sign and logo), so unfortunately they can't help me. Bad service, poor service and poor responsiveness