Had super-slow room service. Should have just orde...
Had super-slow room service. Should have just ordered on FOODPANDA or GRABAFOOD or DILIVEROO whatever would be far more faster.
Ordering the room service is super slow, and after checking out, I thought I should simply call for delivery.
Couldn't open the door of my room since the key card didn't work. I made a call from my other room, and chatted with my friends while waiting. During these 3 hours, I've made 3or4 other phone calls, and still not a phone call I could get or anyone showed up to help me to open my hotel room's door. And btw, it was 12 o'clock in the midnight, and I still got a toddler waiting to be bathed.
The room card couldn t open the door. I first called my friend s room to inform me and waited while chatting. Later, I made three or four calls and it seemed like a ghost hit the wall. After three hours, I still didn t see the service staff help me. Open the door, it's 12 o'clock in the middle of the night, the children are still waiting to take a bath and go to bed.
The experience this time I got was so unbelievable. I even doubted myself, was this truly a Grand Hayatt?!