Great hospitality! Good complimentary breakfast. N...
Great hospitality! Good complimentary breakfast. Nice beds. Would stay here again!
Great hospitality! Good complimentary breakfast. Nice beds. Would stay here again!
I visited the rooftop bar. I was there to discuss hosting a private reception there. The staff was very friendly and helpful. The bar has great views of the mountains.
Great location and superb customer service , will visit again !
Pretty good hotel, probably the most up to date hotel in the area. When the Hilton across the street opens though might be some competition
Great location, easy access to all downtown attractions. Free parking in several garages on the weekends just a couple blocks away. Only on site parking is $14/day. Bed is very comfortable and hotel is clean and well decorated.
The location is fantastic! The staff here have been phenomenal as well. The room layout and furniture is great, my only complaints are that I can't get it cool enough for sleeping and I can hear a lot of noise from the hallway.
Decent stay not the best Hyatt but good for it's category.
Amazing hotel! The lobby is well designed and very comfortable, as are the rooms. It was the first hotel breakfast I've seen that has bacon! The location was good, and everything was very high quality. Huge shout out to the lady at the front desk who took the time to show us around the lobby where everything was. She was very professional and respectful. When she found out we were Hyatt loyalty program members, she said "thank you for your loyalty."
The location is perfect, everything was within walking distance! The place is clean and beautifully designed. Staff were friendly too! Lastly, the included-breakfast was good and had several healthy options, highly recommend!
Incredible rooftop view of downtown, the BEST cocktails and great service!
Great location with nice restaurants at a walking distance
The hotel was beautiful and in the perfect location. It is right next door to the Tenneessee Theatre and 1 block away from market square. Our room was huge and had a nice view of downtown. The breakfast was also fabulous, much higher quality than your standard hotel breakfast.
The hotel is located in the heart of downtown knoxville. The hotel is very clean and the service is top notch. Easily one of the nicest places to stay in knoxville.
Great friendly staff. Smiled a lot.
Room eas tops. Will definitly go back.
Really this is all the reviews? Hmm something wrong with this picture.
Great atmosphere and view, excellent menu. Pretty limited seating, though.
Great hotel, great staff. Dylan and Chandler were exceptionally helpful, accommodating, friendly, and kind. I loved my experience here. The rooms were extremely nice and clean. Enjoyed the whole hotel. Breakfast was decent, only thing I can really complain about was the coffee. It was garbage. BUT I would love to stay here again and I really cannot recommend this hotel enough.
Great, fresh space with a good breakfast and coffee. Highly recommended!
Great location near Market Square. Friendly service and helpful staff.
On a whim, we had initially requested some Christmas decorations for our room (as our stay was for Dec 22nd-23rd). Our expectations were extremely low as we doubted the staff would even attempt the project during their busy work days. Unfortunately, due to a last minute cancelled flight we were unable to make it. As it was only a one-night-stay, we had to cancel our entire reservation. However, we came into town the next morning and stopped by to visit with Emily. It was then they showed us pictures of the room and it was fully decorated! There was a Christmas tree, lights, fake snow, the works... It was such a bummer we never got to stay there but Jennifer Ortag, Emily from the front desk and their team went far above & beyond to make our stay memorable. Great attitudes and work ethics. 10/10 recommend!
Location is really close to the restaurants and shows. Clean and updated rooms. Very nice place
great hotel, close to lots of shops and restaurants in downtown knoxville. Rooms were very clean and staff was very friendly.
Conveniently located downtown. Lots of food and entertainment options. My room was very spacious with very high ceilings.
Food option leave alot to be desired. Beautiful place, though. And nice rooms.
Checking in was so easy. The staff was extremely nice. We were attending a concert and I realized when we checked in that I left the tickets in the car, within a few minutes the valet brought me my tickets. Breakfast was delicious the next morning, I feel like they have something for everyone. The rooms were spacious and clean. We will definitely stay there again.
The downstairs bar was superb and will be going back this week ! Brittany was amazing and would come back just for her customer service and eye smile. The front desk agent I spoke with Hailey was great! I spoke with the night housekeeper, Gina, let me just say one of a kind.
Was a cool place it's in downtown Knoxville so it's very trendy went there for the Rooftop Bar such a cool idea in Knoxville even though it's a little cold can't wait for summer time because I will be a regular visitor to the place if you never been is definitely alive for Knoxville it's much different than any other bar/ club in town reminds you something that would be at the beach or in Miami or somewhere like that just because of the way it's set up!
Efficient check in, courteous staff. Starbucks in lobby. Rooms are roomy with very comfortable beds. A block from Market Square. It's my go to place in downtown Knoxville.
Great service, beautiful renovation of a very historic downtown. Upscale but you feel pleasantly at home once inside. The rooftop bar is pricey but amazing.
The employees here are so awesome and its got a of things to do around the place
Beautiful view of downtown at rooftop bar. Wish they had a full food menu!
My company hosted a private event on their rooftop bar. We host many events and we had absolutely outstanding feedback on this venue. Everyone said it was their favorite event we have ever hosted! There is nothing like it in town, highly recommend!
Went for drinks on the roof, nice view, service and drinks weren't great, no draft beers, lame music... i did visit my friend's room and it seemed nice
Great location..friendly staff.. Good breakfast options.
The staff is very nice and will help you in almost every situation. The rooms are very spacious and clean and the view is great. They have a wide selection for breakfast and it taste better than a lot of other places. The lo by is clean,cool and good to hang in too. I will definitely stay here again. And its baby friendly, my baby girl felt kinda like home here and wasn't that fussy.
The event was supposed to be on the rooftop, but weather prohibited that. It was fine, but disappointing.
Great Place, very clean and close to a lot of restaurants.
Surprise...no parking available. Get ready to pay to valet.
Very helpful and friendly staff. Parking can be found around the block for a small fee. The hotel is alot nicer then some of the other Hyatt place/Hilton's I have been to which is a plus. Breakfast and rooms where great.
Downtown Knoxville has a beautiful urban city. This hotel couldn t be in a more perfect place. The historical building is absolutely amazing...
Staff and establishment are top notch..very well kept and professionally run..will definitely stay there when returning to Knoxville.
Great hotel. Loved the staff and the breakfast. Surprisingly family friendly.
Beautifully done refurbish of an old historic building in downtown Knoxville. Everything is brand new and just so well done. From the mix of modern and old decor, art, and colors. Very impressive. Rooms are great. Starbucks is plus. Tons of great restaurants and shopping around the entire hotel. We'll definitely be back!
Only went to the bar. Nice waiters. Beautiful decor.
Fantastic stay the best staff!! Standouts who were just specular were Emma and Cordarius who went way out of their way to make our stay special. We cant say enough positive things about this place. Drop the mic!
Excellent hotel! Newly opened, it is spacious and clean! The rooftop bar is a must-visit and the free breakfast had amazing sausage and waffles! This is only a category 2 in world of Hyatt rewards, which is very reasonable given how easy this hotel is to get to and it's proximity to market square.
convenient hip location. great staff. pleasant stay!
Hotel is located a block away from the market square district with lots of restaurants shops and bars. Rooms are very comfortable and clean. Free breakfast in the morning of eggs potato fruit and cereals.
Everyone was very nice and the hotel is beautiful. The valet parking was absolutely worth the $20. Breakfast was good. The pullout bed was part of a small sectional couch, I've never seen that before. There's a Starbucks downstairs and a gelato shop next door. I wish our stay had been longer and it hadn't been raining. This is a great hotel for exploring downtown.
I only got to spend one night here, but it was exactly what I hoped it would be.
Walking distance to a variety of downtown attractions, lots of lobby seating, Starbucks in the lobby, rooftop bar, great lobby area, and fantastic staff.
I can t think of a single thing that I would change about this place.
Really nice hotel. Can walk to everything. Great price for what's included.
Great atmosphere. Beautiful view and cold drinks!!
Perfect location on Gay Street in downtown Knoxville. Our room was clean and fresh, buffet breakfast was stocked with hot eggs, meat, fresh juice and pastry. The bar area was open and comfortable. Staff went our of their way to recommend restaurants.
Great room and service. I needed a razor and cream and they helped me out for free
Love going to the roof top for drinks The vibe and view is the best downtown!
Hunter was rather exceptional in his guest service. Top tier in all aspects!
Extremely friendly staff. Everyone there is happy to help and eager to please. Room was big and comfortable. Highly recommend!
The best views in Knoxville! Hyatt Place is a unique and fun experience in the heart of downtown Knoxville. The drinks and service are awesome. Great atmosphere! I will definitely return.
This is a really nice hotel. The rooftop bar is great and I visit Starbucks in their lobby daily.
Accommodating staff,yummy breakfast. Perfect location near Market Square. No car needed! Pup friendly!
Don't reserve online until you go through their automated service to talk to someone. I wanted a tub with my room and their amenities list never said one way or the other. Well... the only rooms that have them are handicap accessible rooms and they aren't willing to change rooms. So now I am stuck with a room I don't want.
Excellent service and very nice place. Location is perfect!!
Great location on the main street of downtown Knoxville. The room was fine. Staff was all super friendly and wore masks. But only about half of the other guests walking about wore masks.
Great, centrally located hotel. Excellent rooms and meeting areas with a fun rooftop patio bar.
The roof top sucks and the drinks are awful. If u want to check out the rooftop just get a drink at the lobby and go up or just order beer when u go up there...iam telling u do not want to waste ur money on their drinks they are awful
Great rooftop bar and view. Relax by the fire pit and enjoy a drink.
Very clean hotel, located in a historic building. The staff was very friendly and helpful. Great place to stay near the campus with plenty of stuff to do within walking distance. I will definitely stay again when back in town.
Had a wonderful stay here. We arrived in town for a UT game. It's close to the stadium, and the service is excellent. The staff is friendly and welcoming. The rooms are clean and relaxing. The breakfast is awesome and not the ordinary mediocre hotel breakfast. Plus, there's a Starbucks on site. We'll definitely be returning.
The Hyatt is a beautiful and stylish contemporary hotel in the heart of downtown Knoxville. The staff is friendly and helpful, and the rooms are lovely and spacious. I would not hesitate to recommend this place to anyone visiting Knoxville overnight, and I look forward to returning. The location simply can't be beat.
The best hotel in Knoxville. The manager, Jennifer Ortag, is professional and courteous and is willing to help out any way she can.
As a Hyatt member this is one of my favorite locations.
Just walked in off the street to check out the roof top bar. Was very nice up there, the staff was great, the menu was a bit smaller then I hoped for but the cocktails were still good
It's a great hotel, great service, no issues. Parking requires valet, which is a little difficult only because if you forgot something in your car it's a bit of a process, but the valet guys were great and very forgiving. Would stay here again and recommend it for sure
Great location, large and clean rooms. Parking is little hard if you do not want to pay $20 over night to the hotel, which is unstandable for its location.