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A
3 years ago

Location is the most prosperous place in Tsim Sha ...

Location is the most prosperous place in Tsim Sha Tsui, the best place to see, is a big international brand hotel, the service level must be one hundred percent, the price is slightly high, the quality is not doubtful, there is no reason to choose

C
3 years ago

Have a wonderful experience at the hotel! The room...

Have a wonderful experience at the hotel! The room is clean and bright. The staff are friendly, courteous and helpful. The MTR is just right next to the hotel. Access to anywhere is very convenient. Will definitely go back again!

A
3 years ago

The hotel is mostly excellent. Especially the view...

The hotel is mostly excellent. Especially the view. The reason I'm not giving this hotel a perfect rating is because of their dinner options. Their hotel restaurant took way too long to bring the food to the table and the prices were pretty crazy as well. My suggestion is to get dinner in the mall that the Hyatt is in. Much cheaper and much faster

N
3 years ago

Got an upgrade on the room, which super nice of th...

Got an upgrade on the room, which super nice of them. The room was big , the shower and bath was great. The breakfast buffet was excellent. The bed itself dipped in the middle. The room service food quality was average.

P
3 years ago

Best customer service I've ever experienced. Durin...

Best customer service I've ever experienced. During my stay, there was a typhoon. More than once, random guest service people asked if I needed an umbrella or directions. The room we had was excellent, clean, modern and decent size for Hong Kong standards.

D
3 years ago

Very good hotel, has a good amount of taxis at the...

Very good hotel, has a good amount of taxis at the underground basement, once in, they welcome you and give you cold refreshing lemon water. Staff always smile and good food too, on top of K2 art mall (not really an art mall). good reception and nice area around the reception, spacious and has cold lemon water with cushioned seats. Toilets are nice. Lifts are good. There's a sky garden, which has a view of the peak but you will find smokers there. The swimming pool is good but can be a bit crowded at times, there's good seating at the pool too. The corridor to the room is spacious and well lighted. The room door is big. The room is quite spacious and good fridge, good amount of storage and cutlery. The desk is big, There's a window seat too. TV is OK and there's a big single seat couch (red) and nice and comfortable beds. Blinds aren't electronic. Lighting can be a bit confusing but once you figure it out, the room is well lit. The bathroom has a cupboard, accessible from the room (you can walk through it if you want) it also stores 3 water bottles (Replaced every time you have room service, good amounts of dental and all sorts of kits. There's a light up vanity mirror. after going toilet you can wave your hand over the sensor to flush the toilet, taps are automatic. The shower is very wide but has a still head and a movable head. You literally have to walk to get to the other side of the shower. Getting down is easy, if lifts take a while, sit back and relax at the lift waiting area. This has easy access to the MTR and is near shopping malls and great food. This hotel is fabulous!!!

J
3 years ago

Outstanding water pressure in the shower. Only dow...

Outstanding water pressure in the shower. Only downside is whoever designed the shower.. must not have thought that water would spill out when the door opened. Even when the door is closed, water can come out through the door hinges.

C
3 years ago

The hotel is modern and comfortable. The staff wer...

The hotel is modern and comfortable. The staff were friendly and very helpful. The entrance is confusing, but easy to navigate after stumbling through once. Waking into the door beneath the hotel sign, you think you've walked into a flower shop. There are elevators just past all the flowers and that's the elevator to the lobby. This elevator opens up to the hotel restaurant entrances. Walk past those to the front desk.

A
3 years ago

I take one star off because of the menu items ther...

I take one star off because of the menu items there serve as vegan. A vegan dish cannot contain cheese or egg. Another odd side is that, in such a diverse city like Hong Kong, they should serve at least a couple of halal dishes.

K
3 years ago

The transportation is convenient, there is a shopp...

The transportation is convenient, there is a shopping mall downstairs, the staff are polite, and the meals are quite good. The breakfast buffet has many styles of food, which is an advantage compared with similar hotels.

S
3 years ago

Hotel is located in kao loon...Great location, but...

Hotel is located in kao loon...Great location, but across the river from Hong Kong. Very easy to get around because the hotel is located across the street from the subway, which is by far the best I've ever used including New York, San Francisco and D.C. The room was small, but totally serviceable. No need for wasted space in such a packed city. Service was outstanding. Didn't talk to too many people but the front desk was exceptional. The men and women at the door were always hospitable. I wish I had a chance to use the gym and pool. Both looked nice, but too much sight seeing to do.Overall, I highly recommend.

W
3 years ago

Ok

M
3 years ago

Meeting

N
3 years ago

Very nice place. Only issues I had was a plug poin...

Very nice place. Only issues I had was a plug point not working, faulty travel adapter, loose door handle, wooden panels falling apart under the desk and the constant banging of a door from 7am til about 11am which was extremely annoying if I were trying to sleep in a little.

M
3 years ago

We arrived and got a king size bed, unfortunately,...

We arrived and got a king size bed, unfortunately, we needed a 2nd night stay but the hotel is booked out, so we got a double twin bed room in room 1405. It was still pleasant. Well kept, clean, wide variety of amenities and very genuinely friendly staff. I'd stay again.

R
3 years ago

Very nice new hotel with 10 minute access to Centr...

Very nice new hotel with 10 minute access to Central Hong Kong and anywhere in Kowloon. Super easy to get to/from the airport on the airport express, they even have a free bus from the train station to the hotel. This place is great for both tourist and business travelers.

K
3 years ago

We arrived a little earlier than 2:00 in check-in ...

We arrived a little earlier than 2:00 in check-in time and thanked for early check-in possible. The location is in the center of Tsim Sha Tsui, so you can walk anywhere. There are many Korean restaurants nearby and there are many places to shop. There are shopping malls and supermarkets on the ground floor and basement, so you can buy snacks. The subway entrance was close to the hotel, making it easy to cross over to Hong Kong Island. Thank you for all the hard work you've done to make your stay so comfortable.

M
3 years ago

I tried lunch. There were not many food styles and...

I tried lunch. There were not many food styles and almost no additional food (except for the 4 seafood and desserts). Overall, I was disappointed.

There are 2 types of desserts up to the standard, the others are average.

Paying more than 700 for 2 people, the so-called 15% off

The Queen s Comment: Don t be
My comment: Disappointed

Hyatt Regency Hong Kong

Hyatt Regency Hong Kong

4.4