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T
3 years ago

If you invest, I was suggest comparing check stubs...

If you invest, I was suggest comparing check stubs to their deposits on 401k. I have had weeks they took money out of my check but did not deposit in 401k. Have had weeks where they deposited less than they took out. I'm constantly having to email them about mishaps like this and it takes weeks and weeks to get problems settled because they act like they don't know what I'm talking about, even though I send pictures of my check stubs to show they have messed up. I would not use them.

r
3 years ago

We shopped different administrators before finally...

We shopped different administrators before finally selecting Human Interest. We were a startup company with limited funds, so we needed to make sure we spent wisely. Our payroll administrator is a big national company, but the costs to go with them were just too much. After selecting Human Interest, we were pleasantly surprised to find that not only were they affordable and a great value, their customer service team is amazing!

S
3 years ago

I'm the 401K administrator for our tech consulting...

I'm the 401K administrator for our tech consulting company. We decided to switch to Human Interest over a year ago. Their customer success team was always slow to respond (it would take weeks to receive an answer to a basic question and literally months if they needed to take any action on standard admin tasks). A year later, their responsiveness has only gotten worse. Its impossible to receive any support and I feel like we're held hostage to them and their lack of competence. They're apparently in the middle of a "restructuring" that has removed all customer success assignments so our company no longer has anyone who can help us at all of HI. I strongly regret my decision to go with HI for our company 401K.

C
3 years ago

When our company decided to offer their employees ...

When our company decided to offer their employees a retirement plan our CFO discovered Human Interest. They made the process easy and were attentive to our needs. I would recommend this organization to anyone interested in getting a retirement plan started!!

J
4 years ago

Human Interest really makes the 401(k) process eas...

Human Interest really makes the 401(k) process easy, simple, and smooth. It is a great service for small companies like mine and has provided great value to our employees and benefits package. The online user interface is easy to use & customer service is great. I highly recommend!

B
4 years ago

Human Interest is run by humans that really strive...

Human Interest is run by humans that really strive to take care of their customers and their customers employees. They have an easy to interface, make completion of the annual Form 5500 so easy, and really want to hear feedback to improve. I can t see using another provider for our team s retirement plan.

T
4 years ago

Horrible company that fails to meet basic expectat...

Horrible company that fails to meet basic expectations. Fails to fulfill basic requirements of their service. Submitted my issue four months ago, they identified the problem in their system but have failed to fix still after all this time. I'm short $10,000 because they can't fix it and I'm not sure I'll ever see my money.

R
4 years ago

We've been very satisfied with our experience with...

We've been very satisfied with our experience with Human Interest. It has allowed us to offer an affordable 401K program to our team of 6 employees without needing to jump through too many hoops. It's straightforward and easy to manage, both from an administrative side and from the employee side, and my team really appreciates the perk. Would highly recommend. We are very grateful and happy customers!

N
4 years ago

I would give negative stars if I could. Starting w...

I would give negative stars if I could. Starting with total incompetence, terrible customer service, weeks for responses. They have no idea what they re doing. They re website states they can complete allocation changes within 2-3 business days and it has been 73 business days and they still can t figure it out! They re holding my money hostage and won t even let me move it to a reputable company. Fraudulent promises. Absolutely horrendous. Do not invest any money with this company. There are thousands of better companies to invest your money!

About Human interest

Human Interest: Making Retirement Savings Easy and Affordable for Your Employees

As an employer, you want to attract and retain the best talent. One way to do that is by offering a comprehensive benefits package that includes retirement savings options. However, setting up a retirement plan can be complicated and expensive. That's where Human Interest comes in.

Human Interest is a company that specializes in providing affordable retirement plans for small and medium-sized businesses. Their mission is to make it easy for employers to help their employees save for retirement.

Founded in 2015, Human Interest has quickly become one of the leading providers of 401(k) plans for small businesses. They have helped thousands of companies across the United States set up retirement plans that are easy to manage and cost-effective.

One of the things that sets Human Interest apart from other providers is their focus on simplicity. They understand that many small business owners don't have the time or resources to navigate complex retirement plan regulations. That's why they offer a streamlined process that makes it easy to set up and manage your plan.

Another advantage of working with Human Interest is their commitment to transparency. They believe in being upfront about all fees associated with your plan so there are no surprises down the road. This level of transparency has earned them high marks from customers who appreciate their honesty and integrity.

In addition, Human Interest offers a wide range of investment options so your employees can choose investments based on their individual goals and risk tolerance levels. They also provide educational resources such as webinars, articles, and calculators so your employees can make informed decisions about their investments.

When you work with Human Interest, you'll have access to a team of experts who will guide you through every step of the process - from selecting investment options to managing contributions and withdrawals. Their customer service team is available via phone or email whenever you need assistance.

Overall, if you're looking for an affordable way to offer retirement savings benefits for your employees, look no further than Human Interest. With their simple setup process, transparent pricing model, wide range of investment options, and expert support team - they make it easy for employers like you to help your employees save for retirement while staying focused on growing your business.


In conclusion,

Human interest provides an excellent solution when it comes down offering affordable yet effective employee benefit packages which include 401(k) plans designed specifically towards small-to-medium sized businesses across America.
Their focus on simplicity makes them stand out among other providers as they understand how complicated setting up these types of programs can be.
They also provide educational resources such as webinars which helps educate both employers & employees alike about making informed decisions regarding investments.
With its transparent pricing model & expert support team always ready at hand when needed – this company truly does make saving money towards one’s future easier than ever before!