Huggins Honda Review

Bad experience. The service advisor was so busy trying to sell me a service I didn't need he forgot the State inspection I had requested.

Editing my original review! This place sucks!

When we first bought our car here in August of 2015 I raved about this place. However, something has changed. When we went in we marveled at how this was one of the few family owned dealerships left in the city and how that made a difference but sadly it seems they have resorted to several of the shady ways of so many other car dealerships. Customer service has just plummeted. Good luck getting anyone on the phone. When you call to speak with someone they are always magically away from their desk or on another call and don't even bother to leave a voicemail. I have called 5 times in the past week and still haven't gotten a response from ANYONE!

Beware of sketchy practices as well. I got an offer about early termination of my lease and when I went in (after no luck getting anyone on the phone) they wasted my time. Even after showing them THEIR EMAIL, they treated me as though I made it up. The sales people were incompetent, clueless about the offer and instead gave me an offer that they thought was best (DID NOT HONOR ANYTHING FROM THE ORIGINAL EMAIL).

So all in all, if you are looking for an honest dealership that cares about their customers, keep looking! I don't know if management changed or what but this place is not the same! Stay away!

Tim Kellar and the entire service team always provide outstanding service. They are never pushy with their service suggestions and their prices are always lower than national chains and local shops. You can t beat how efficient these guys are either. We also bought our car here at end of lease. The finance and sales team were super nice and they beat the financing rate my bank was offering by almost 4%.

Great experience...salesman Chris Brannon was so patient and nice!

Salesman was great!
Manager wanted to play games.

I bought a used ford fusion from them. Took them forever to get the paper work ready. I got a used car from them and never will again. They didn't even change the tires, they were very used. I mean to the point of this shouldn't have been able to pass a state inspection. And they have twice. The sent my car out to ford and didn't tell me one of the 1St times i had it in. Then another time I went to pick my car up and it took about 15 minutes for the service rep to find my car. He at first told me that the car was over at 5 star ford. But then when I told him there is specific notes to not take my car there he went and looked it up and said oh my mistake we have it here and said let me go get it. It took 15 minutes to find my car apparently. The serviced advisor I had at the time had to take care of a family emergency. That's fine but what bothers me is no one else in the place can pick up a phone? Was she the only one answering them? I called several times not just her direct extension but calling them in general. My thing is if your coworker has a family emergency why is no one taking over her customers? Just letting them go to her voice mail and not be helped. Very poor service advisors. At one point I took it in for them to look at and they sent my car to a ford place and didn't even look at it them selves. And the last time I had it in they used about a 1/4 of my tank and didn't replace it. Done.

A lovely dealership, and they handled my oil change well! I appreciated the spaciousness of the inside and all the efforts to prevent the spread of COVID19. I rarely go out these days, but I felt safe with everyone masked and keeping socially distant.

After a week of looking at several different dealerships, with no luck, we finally got the best Honda Pilot EX AND price at Huggins! We had the best experience with our salesman, Manny. He was very fast with negotiations and was very quick with our paperwork. If you go to Huggins, go see Manny! He will get you what you want! Thanks, again Manny.

On call given an final outdoor price of 29,000 for 2019 Honda Accord Ex-L and before finalizing the deal the manager changed the interest rate from 2.9% to 9.9% and said because as I am on F-1 visa interest increased. All other dealers given a quote of 29,800 with 2.9% final interest rate. This dealer cheats customers very badly.

I haven't bought my car yet, I am still waiting for my lienholder to get paid, but I will be purchasing from Mr. Dan Meyers. He is the internet sales manager. His pricing is upfront and honest, and it is truly unbeatable. He was nothing but polite and answered all my questions promptly via text. Good service and integrity go a long way when it comes to purchase decisions.

Thank you, Mr. Meyers. I think Dallas dealerships need to take a lesson from this dealership.

BEST SERVICE DEPT EVER!
Update : Bought a new car from Alex yesterday...in and out the door in 2 hours. Will not shop with anyone else!

Submitted a contact card online.

Few days went by, they did finally contact me telling me the car was still available and to come test drive.

Same day they reached out to me, I took the afternoon off work and drove 45min - 1hr to get to the dealership just to be told that the car was not for sale and that they were sending it to auction.

YET ANOTHER SHADY *** DEALERSHIP........

Mayur the sales manager stepped in and helped make this an amazing experience thanks for your attention to customer service

I will NEVER take my car to be serviced by these UNPROFESSIONAL, DISHONEST THEIVES!!! The service manager Kimmie HOWARD is not a man of his word by any means at all!!!!

My sales person, Oliver Rose, continues to do an outstanding job

Very nice dealership for patrons seeking great deals with no fear of overcoats. Staff are genuine in finding a vehicle to fit your needs. Easy to find from street view. I suggest dealing with Theo or Casey if possible to help you find that special vehicle! Staff are forward about vehicles and available deals. I suggest visiting them as it's well worth it. Alex is great to deal with financing and finalizing your deal.

Went to Huggins to look at a 1998 Accord Coup that was posted on the internet (with pictures, vin, etc.) for $2900. The car was not there when we arrived but I was contacted two days later by a very helpful salesperson to come in for a test drive. I was ready to pay cash for the car when I was notified that the price had changed to $4977. Yes, the dealership had raised the price due to interest in the car. No thanks. I will not be back and will not be recommending this dealership.

Excellent experience on my first visit here. Just needed an oil change, but Derrick and the rest of the staff were friendly and fast. They didn't push additional service real hard like a lot of places, which I REALLY appreciate. When I *do* need service done I'll come back here.

Thanks to Tim Kellar's excellent attitude and service experience, I continue to choose Huggins Honda to service my 2005 Honda Accord and keep it in tip-top shape. Other Honda service companies are out there and are somewhat less expensive, but I know that I am getting First-Class customer service from Tim and that he will make sure my Accord gets the proper service and care it needs. I am also confident that I receive honest information regarding repairs and service my Accord needs, which is extremely important to me. Huggins Honda is a first-class operation all around.

Amazing customer service. The agents are attentive and the service goes above and beyond. The team is very friendly. To top it off they always leave the car looking brand new after every service.

Aaron was great! Love the wash and drive model!He even walked mecto my car snd held the door open.
Rxtea service to know that "free wash" is just part of their friendly service!

Fast and high quality service from very courteous employees.

They will keep your Toyota in good running condition, and you'll pay for it.

Great service department! Knowledgeable staff, and they have a Cafe inside! Grab a bite to eat while you wait on your car!

I don't enjoy spending money on car repairs but Huggins makes sure that I am treated fairly and I appreciate that. My service advisor, Ari Frost, always takes the time to explain my repairs, why they are needed and most importantly what to watch for to keep me on the road safely. The new waiting area is state of the art and very comfortable. I keep going back because of customer service and attention to detail.

Excellent customer service and every time I am there I have an amazing experience! What a great team Honda Huggins has! Spirit of excellence in all that they do.

Best price in the area. Thank you Huggins Honda for the help on my new CR-V and Accord will be back in 3 years

The service and waiting area are excellent (they offer Uber service free). If you use the coupons, you can get great service with original parts at affordable prices (compared to another dealer) and the Best is that they match the price and / or coupons from other dealers.
Aaron Olivas was an excellent advisor! He explained everything to me in detail and worked with me (and my budget) on identity, what service to prioritize and helped me get the best possible price. This is definitely the Best service center and Aaron my favorite advisor.

My wife and I both bought our cars through Huggins and had a positive purchase experience that will have us returning when it's time to get a new vehicle. Also, we take our Hondas to Huggins on a regular basis for service and have always had an excellent experience. The work is done quickly and the service reps are always helpful in explaining what's being done along with the service options and costs.

We ve been using this service dept for a few years now because it used to be a no pressure place to get oil changes. Now they re just as upselling and pressure heavy as anywhere. After they pitched the severe maintenance schedule replacements to me I heard them go for everyone in the waiting room. According to them nobody uses the normal maintenance schedule. They wanted $120 for engine/cabin filters, that I replaced a four months ago.

They wanted $135 for brake fluid flush that their own website has for $89. $185 for fuel system clean.... I laughed out loud at that one.

We re going to look somewhere else next time, we used to like getting oil changes here.

2 hours for oil change and tire rotation with an appointment. Which they charged $83 for. Oil changes/tire rotations for My 8 cyl Chevrolet at Classic is only $60.

First rate dealership! Everything from the buying experience of our car, to the service department, has been great.

I have been going to Huggins for over 10 years, and that should tell you, they are wonderful people. They really take care of you.

I have never had a bad experience at Huggins. I see the same Service Advisor (the awesome Todd Woomer). He takes the time to listen to me, make sure I am taken care of and the job is done correctly. He always communicates and keeps me well informed along with updates on progress. The facility is clean and staff is friendly. Even when we move further north I will still make the drive to have my vehicles serviced at Huggins and with Todd there to greet me and take care of everything.

Candy Grantham, the internet sales manager, is a wonderful and friendly person. She was professional and very helpful throughout my entire experience. I ended up purchasing at a different dealer to get the very specific color I wanted, but I'm posting a review just to thank Candy for her help.

From the time I drove up and Kimberlea assisted me to the time I got my vehicle back the service I received was great. I spoke with six different people and they all had a smile on their faces and gave me great service. The lobby was clean. The lady in the food court was also nice. I enjoy very much bringing my vehicle here.

Worst Honda dealership in DFW. They have made me never want to buy Honda again. Don t get service done there unless you want them to lie to you and have an attitude with you. Oh also if you want them to forget ever talking with you even when you have texts. And then they blame you for everything

*UPDATE*:

Recently had substantial damage done to my car and brought it to Huggins to take care of the repairs. Huggins Service department is honestly FANTASTIC. Matt Smith jumped in right away to help and kept me up to date on the process and progress (more than my insurance company truthfully) of my repairs. Made a frustrating experience a pretty great one.

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Had a wonderful experience here!

Set up an appointment with Justin to look at a Honda CR-V, and Justin was incredibly kind and personable. On our way to the dealership Justin called and informed us he unfortunately had to leave, and left us in the hands of his coworker Christian. From the very beginning Christian was patient in letting me look at nearly every CR-V on the lot, answered every question and knew the technology of the CR-Vs well, which I appreciated so much.

There was never any pressure to make a decision or purchase. He just laid out all of the information as far as comparisons and payments went on different CR-Vs, and let me think and talk through my options. Stayed late to accommodate us on a weeknight, which I also appreciated!

As always, the service department at Huggins was quick, courteous and efficient in completing the regular maintenance service of my Pilot.

Kevin was extremely helpful and honest
He listened to my wife and made great suggestions. Finance was also helpful. An enjoyable car buying experience.

Huggins Honda s staff are extremely friendly, helpful, and professional. I recommend them for all of you Honda needs. See Lance Clay in the service department, he helped me tremendously.

Huggins Honda in NRH Texas is where you want to take your Honda for any kind of repair, oil change, inspection Anything! The staff is amazing! They have a fantastic coffee bar inside in the lobby - which is a nice place to wait while your car is being serviced if you re in for a short service.
My vehicle needed to stay overnight they provided Uber both ways. The work I had done on my Honda was more extensive so I had estimates from other places before I went to the dealer Huggins repaired my vehicle for almost half. The staff is amazing the service is amazing I highly recommend this dealer!

Be mindful of your car when bringing to this dealership for service. It may sit in queue for 20-30 minutes before any work is started. I have taken my car here since I purchased it here in 2011. An oil change, multi-point inspection and wash has generally taken 30-45 minutes in the past. Today however, it sat in the service bay for at least 20 minutes. I checked back periodically and when it was nearing an hour, I asked to have my car returned so I could leave for work. After speaking with the Service Manager, he assured me customers appreciate them taking their time and the attention to detail. "Our customers would rather us do it right and not rush". Today, the service department certainly didn't rush, except when it came time to drain the oil and replace the filter in 12 minutes flat. This was after I asked to have my car back (before any service was performed). In addition, no multi-point inspection was performed and car was not washed. The best part, I have my service history records signed and completed indicating that those services were in fact performed, yet the service invoice specifically states it was not complete. Everyone has a choice where they take their business. I am choosing not to give it to Huggins Honda any longer.

Just walked off the lot with a new Pilot and couldn t be happier. Had an awesome experience overall and my salesman, Mike Lee, was awesome. Mayur Patel is a great manager as well, super friendly and accommodating. Top notch staff. This is my first Huggins Honda experience, other than great service on my previous Honda with David Post there. I ll be a returning customer for sure!

Thank you Alex @ service for helping me with my Honda Ridgeline.

I went into Huggins looking for a quality vehicle and Oliver Rose helped me find exactly what I was looking for. Oliver helped me pick out the perfect 2016 Civic and even got my payments lower then I expected. I will definitely be going back to Huggins Honda for my next vehicle.

I had a great experience at Huggins Honda with Oliver Rose. I explained what I wanted and Mr.Rose gave me what I wanted. I have never had this much customer service provided to me at one time by Mr. Rose and the staff at Huggins Honda. They have made a customer

Since purchasing my vehicle at this location I make drive from Irving TX to North Richland Hills. Now Irving has a Honda dealership but the service department makes it worth the drive to North Richland Hills. Aaron Constintan's customer service is outstanding and makes me feel like I am his only customer. Great person and great group.

Thank you

Will not be returning. Overcharged and offered a plethora of unnecessary services (I've done my research through friends that work at other Honda dealerships). Took my car to a competing shop for a fraction of the price.

In the last three years, since moving to Texas, I have purchased two vehicles from Huggins. The buying process was great! They were attentive and took the time to answer all my questions. Both times, I found the car I liked and they spent a lot of time working the numbers to make it happen for me. I brought my most recent purchase from Huggins in for service and had the unfortunate experience of talking to someone who must have been having an absolutely terrible day. He was beyond rude, telling me that since I had a loaner, he didn't see how my car sitting untouched for several days was inconveniencing me in any way. I will concede that it's a valid question when posed kindly and with respect, but try being 9 weeks out of a major back surgery, and sitting hunched over in a tiny Civic an hour to work and an hour home everyday. I immediately decided to go pick up my car and never return, but I received a phone call from one of the service managers, Mike Harvey, that turned everything around. He apologized for the young man's behavior and assured me that he was handling the situation with my car. Mike made sure they got my car in right away, he called me everyday to keep me updated, took the time to explain what they were looking at and working on, was patient and understanding when I was hesitant about allowing my car to leave the dealer for an extended test drive, and most importantly, he made me feel like my business mattered. You might be asking, why I would give them a 5 star rating? Here's why - Things will go wrong, and people will have bad days. That's a given - no matter what business you're dealing with. But to me it was their response to that situation that renewed my faith in Huggins and confirmed that this is a dealer I want to stick with for good. Mike went the extra mile to make sure I was taken care of. I am only one customer. I have dealt with many places that would have shrugged their shoulders at the loss of "just one". I sincerely appreciate the above and beyond, 5 star service from Mike. His actions proved that this dealership truly cares about, and values, each and every one of their customers.Thank you Mike!

Michael Harvey was great. I felt taken care of, and he was very kind and knowledgeable. Also, he was smart to say that it would take 1.5 hours for my service when it actually was a lot quicker. He set a low expectation so then I was happy to be done "early." The amenities available while I waited were also nice. Good quality food that was convenient. I will definitely bring my car back. Thank you.

Alex Oglesby was very patient with me making my decision and worked with me to make it a pleasant purchase experience. Never felt pressured into the deal. We didn't have to go back and forth on pricing for hours. Started with a good price to work from before ever setting foot there. The building is nice, clean, and spacious with a little bistro onsite to grab something if you need to while you wait.

This dealership discriminates. Whatever you do, take your money somewhere else!

This is my second time visiting this dealership in the past year (by accident). On my First visit I found the car I wanted online. I called ahead and they said they had the car for me to test drive. I drove out there that day and when I arrived it took them about 30 minutes to "find the car" (i never actually saw it). I was then told the car was dirty and he asked if I could come back in 3 days to see it. He didn't ask me for my number or anything and didn't follow up. He also didn't offer to show me any other vehicles. Last week I spotted another car online. When I arrived at the dealership I realized I had been there before. This time though, I got the same story, but a different rep. First the guy claimed he couldn't find it. 30 minutes later, he had found it but it was dirty and he asked if I could come back in an hour. Again, he didn't ask me for any contact information and didn't offer to show me anything else. Upset, I went to speak to the sales manager who assured me they didn't discriminate based on race, ethnicity, etc. but that he thought it was odd that neither rep offered to show me anything else. He then assigned another guy to "take good care of me". Later that afternoon he sent me a text message with pictures of the now clean car and said that while they were closed the next day for holiday, he would personally bring it to me the next day for a test drive. The next morning I sent him a text at 9 am and asked when we could meet. He wrote me back 2 hours later and said they had already sold the car. Again, with no offer of anything else I might be interested in.

On both visits I watched as people came into the dealership looking for vehicles and agents busting their butt to get them into a car and showing them different options. I also find it insanely coincidental that on 2 different visits I would get the same exact story from 2 different agents with no attempt to try to sell me anything else. So either they have the worst sales agents in the world or they simple don't want to sell to ME!

This dealership discriminates. Please spend your hard-earned money somewhere else.

Horrible, asked about a different dealership and they put them down, how bad is it when you have to put down other's to make yourself look good.

Excellent customer service. Salesperson was knowledgeable about the product. There was no high pressure to buy. Impressed.

I took my 2017 Honda Pilot to Huggins service department today for routine oil change, new wiper blades and rotate & balance tires service was quickly completed and service advisor, Derrick was very nice. The lobby and showroom is spacious and comfortable with lots of room for social distancing! The cashiers were awesome in helping me use my discount coupons. They got me out ahead of the time I had allotted for service!!
Huggins has been giving me great service all around since my first Honda Pilot in 2006. I love my Huggins Honda Pilot

Love this place - definitely take care of you! Kelly helped us out today, and went above and beyond for us! So grateful to him!

Great service, wonderful business, had everything. .

Always courteous and prompt; competitive pricing and they always wash the vehicle when it's ready as a courtesy!

Kelly was great. Kept me informed and made sure all my questions were answered. Very glad I came back to Huggins.

Great experience today at Huggins Honda with. Fred! My car was in and out in no time with fresh battery, tire rotation and fuel system maintenance.

Great selection of used vehicles. No pressure sales

Fred at Huggins took real good care of us and our car.

I love this place! My service advisor is Mitchel Lo & he always takes care of my car.. He is such a nice guy . my service was so good . in my first time ever . thanks alot

Had a great buying experience 1 year ago. BUT I was promised a $100.00 referral if I referred someone to buy from them,. I referred someone on November of 2016 and I still have not received my $100.00 check from them. I was told that I was supposed to receive the check from them by Christmas of 2016. I have since sent emails and my boyfriend has even talked to some people there while getting my car serviced. STILL NO CHECK. Feel mislead because of of the promise they made that they did not keep. I WILL NOT refer anyone to them because of this reason

Great place to buy a car , recently bought a minivan from Huggins Honda and the customer service es excellent.

Thank you Justin and Theo for helping me finding the right vehicle, my family is very happy. You guys are great Sales Consultants .

I will definitely recommend this dealer to my friends and family.

You have a car advertised on your website for $5600, but then when I called I was told you couldn't sell it to me! The salesman on the phone was rude! I don't need to be lectured becase I only have $5000 to spend on a car for my daughter.

The service department here is extremely friendly and helpful. My first impression of Huggins couldn't be any better!

The buying experience as a whole was fantastic. The sales team are very professional. The atmosphere is impressive. The service department is friendly and helpful. The only issue I have is the condition of the NEW car I purchased. Almost flawless except for the surface scratches on the windows and the very poor tint application. I expect more meticulous care from a top tier trim package.

Brought car in for scheduled maintenance. Service was completed quickly. Great customer service.

Professional and courteous. Felt like they valued me as a customer. Will definitely be back for service on my Accord.

Great experience. Mayur and Eric were spectacular. Fastest trip through a dealership!

They always have you on hold for like 5 to 10 minutes and I mean always. Waste of time.

Gus is the man! He was up front and honest. Told me exactly what I could get and how the process works. He was super excited (like he was getting a car) and he put me at ease. Thanks for everything, you are my new super hero Gus!

BEWARE OF SERVICE DEPARTMENT! We hired Huggins Honda to install sunroof moulding, rail moulding and repair a windshield chip on our son's 2015 Honda Civic EXL purchased that week. Repair invoice was over $2k and service sales person was Clayton Becher -- never was able to reach him much. The Huggins Honda Service Department attempted to deliver the vehicle with a deep scratch on the drivers side roof, down to the sheetmetal, several inches long and other scratches in the area of work. Service Drive Manager, Kimmie Hamilton, admitted to the damage when I pointed it out. Kimmie committed to repair the damage they had caused and talked about always making things right with customers. Huggins attempted to buff the area and even had Caliber Collision attempt to buff the damaged area but the deep scratch remained. Kimmie advised us that they must paint the damaged area in order to repair it properly so we agreed. This process dragged on for over 3 weeks. Kimmie finally called to say that his manager, Steve Coleman, has now decided not to repair the damage that the Huggins Honda Service Department has caused and began to make excuses. When confronted Kimmie about their failure to take responsibility, he quickly became the fast-talking, dishonest type. He began passing blame, making excuses, changing his story, playing dumb, etc. I'm extremely surprised that Huggins Honda could not repair this scratch and decided to respond in this way. I only own Honda vehicles and have been very faithful to the brand for almost every purchase. I've purchased 2 brand new Honda vehicles from Huggins Honda, 2 brand new Acuras from MacChurchill Acura (now Hiley Acura) and my friend just purchased a brand new Acura MDX from Hiley Acura last week due to my recommendation. My wife and I each own an Acura and each of our kids own a Honda. I will be sure to keep all of this in mind when considering this brand in the future. We made 7 trips in total back and forth to Huggins Honda between my wife, son and I -- the car was never washed any of those times. A BBB complaint has be submitted against Huggins Honda, also a complaint with Honda Customer Relations for Owners and I will deal with the payment and repairs by other means, I am completely done dealing with Huggins Honda.

Spent about 1 hour in the showroom with the intention of buying an accord hybrid, and not 1 associate asked if I needed any help or anything

Very professional and efficient. Excellent snack bar too! I will go back for future service.

Last Friday we went to Huggins to look around because they have a HUGE inventory from which to select. Gustavo Rodriguez listened to us and helped us find the car we were looking for. He has a passion for putting the right car with the right person. Mark Itzo in the finance department also helped the transaction to go quick and easy. My wife and I are very happy to recommend Gustavo, Mark, and Huggins to anyone looking for a vehicle. Peace.

Had our Honda Odessey serviced here today. Our advisor Aaron Constantine took great care of our vehicle as always. We are now a three Huggins Honda owner family. Huggins sales and service are #1. They treat you like family!

Updated to 11/29/2020
One of our vehicles was totaled when it was rear ended by a two vehicles. We found a very nice Certified Honda Accord, and daughter finally chose a very Clean and sound Jeep SUV. Oliver Rose made the sales process easy without a hitch. And the financing options was also explained and simple to understand. While there we had our son's vehicle serviced for the first time. Tim Kellar was our advisor and he reviewed the services completed, the overall condition and a plan to keep it in tip top shape.

Updated to 2/5/2021
We now have over 200,000 miles on our Odyssey and it drives nice. Thanks Tim Kellar for repairing the latch for one of the sliding doors and the scheduled maintenance. You guys Rock!

Loved every single minute of being there. Justin walker and his team are great to work with!

Eric Jacoby was FANTASTIC!! He was very pleasant on the phone and did an outstanding job from the time I called to the time I got my car back. He kept me updated and was very mindful of trying to find the appropriate time to contact me (I work 24 hour shifts and have a random sleep schedule). I bought my car from another dealership and I've never really had that great of an experience there so I made the switch over to Huggins and I'm glad I did! The maintenance on my car was exceptional and once again, Eric made the experience that much better. Good work guys!!

Mr. Ngu aka Mr. B is the salesman to talk to! Called me and said he would do something for me and did exactly what he said with a new 2018 Honda Accord! Good or bad credit go see him and the staff at Huggins Honda in North Richland Hills, they will work with you!

This place seems to be improving but it depends on what day you go on

Took my car in for a recall. It took longer then they first told me in the phone when I made my appointment but still got my car fixed and back to me super fast. My service guy was super nice and very informative.

Kelly showed me the car and helped with the test drive. Mark helped me set up the financing. Overall, my experience was okay. I did not feel pressured by the salesmen. The price was in-line with the Kelly Blue Book value.

This is my biggest issue with Huggins. The salesman lied to me that the car I bought had a current (2015) map for the GPS and Bluetooth capability. It does not have either. I'm pissed over this because having a car wth an updated GPS was a major feature I was specifically looking for in my purchase. When I called Kelly to discuss the issue, he said he never told me that and wouldn't help me.

Nume is extremely helpful,honest and straightforward. No sales drama. Absolutely love the experience with huggins Honda. Thanks NuMe. Note: writing this review after purchase back in 2017 and 4 services in 2.5 years.
The place is clean calm and spaced out. Had a small super cafe that gets you both live fresh food as well as coffee shop. Very reasonable pricing. Love their breakfast tacos.
The place is accessible.
Right on highway. Lot of waiting area.
Free coffee, WiFi and parking. Shoutout to NuMe and hugging Honda.

We recently bought a used Mitsubishi from them; our salesperson, Malik, could not have been kinder or more patient with us throughout the experience. They are HIGHLY recommended.

I recently purchased Honda civic 2016.Had a vey good buying experince.Max Easley was my dealer who helped me a lot.The process went the damm quick..i was able to select purchase and drive out the car within 2 days ..(previously i had been to other dealerships near by my place but had a tough time..they made me go to their showroom for 3 to 4 times) luckly i went to Huggins ...Appreciate your work....!!!!!

Oliver Rose was great to work with. I had an Awesome experience buying My new car. Ask for Oliver Rose!!!

FINALLY a dealership service experience I don't dread. Wonderful team!

The staff here were all amazing, especially Justin Johnson.