Houston Marriott Energy Corridor Hotel

Houston Marriott Energy Corridor Hotel Review

Reviews 323
4.2
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C
4 years ago

Pretty disappointing. I booked through Hotwire, so...

Pretty disappointing. I booked through Hotwire, so I only paid about $60 a night. Even for that price, staying here still isn't worth it. Tacky, outdated decor. The ice machine on my floor was broken. Meh quality food at mid-range pricing. Imagine someone unsuccessfully trying to do Chilli's-type food, but add a 40 minute wait (for two sandwiches, chips and dip!), and for some reason a 20% surcharge? I ended paying $40 + tip($50 total) for the three things listed above. Small rooms straight from the 70s with a nice view of a car lot. There's absolutely no way anyone should pay the advertised $89/night. If hotwire wasn't "no refunds" on the hot rate hotels I wouldn't stay the second night. The service is good, but these poor employees don't have much to work with. Btw, Hotwire said this was a 4 star hotel, Google says 3 star. I'll give it 2.

H
4 years ago

The Marriott Energy Corridor is a cheerful and col...

The Marriott Energy Corridor is a cheerful and colorful hotel straight on the I10 near Houston's Energy Corridor. Great lively expansive highway views from the rooms. Pleasant sunny pool and jacuzzi area with a nice gas fired open fire. Rooms comfortable and pleasantly brightly decorated. Friendly helpful staff. Small gift and sundry shop on site as well. Free parking on-site of course.

m
4 years ago

Booked 7th floor online (their app) concierge for ...

Booked 7th floor online (their app) concierge for easy access issue. Got 5th. When you say you gonna provide something, you do it. 10 cars in parking lot so availability not the issue, AT ALL. I guess I like places that honor what they sell. Other than that hotel is nice, clean room, friendly staff, room service etc. I guess the Marriott at the medical center downtown raised my expectations. Going to try competitor next round. Try it if you a place to stay, if you have a floor preference then who knows.

C
4 years ago

Room is hot. Sheets are beyond scratchy. Had to ...

Room is hot. Sheets are beyond scratchy. Had to wait to find someone to make a coffee in the morning. Gave up waiting for waiter in the bar to order dinner. Other than being understaffed the hotel is clean.

K
4 years ago

Check in was seamless, Jacki the Front Desk Agent ...

Check in was seamless, Jacki the Front Desk Agent was lovely, absolutely all smiles and sweet as can be - and the room was the usual level of great. Although the conjoined rooms aren't my favorite, our stay with the Marriott was perfect, per usual.

M
4 years ago

Stay far far away from this hotel way overpriced n...

Stay far far away from this hotel way overpriced no Coke products and very rude Asian at front desk needs to be introduced to a tooth brush and some breath mints very poor representation of a pricey hotel. Oh yea WiFi not for standard room which cost $232.00 per night with tax no complimentary breakfast either room air condition not adequate, you can't adjust the thermostat. Bar doesn't carry Coke for mix drinks very poor judgement exclusive contract with Pepsi (go figure) without coke products why why have a bar ? Food very expensive $50.00 for party of three for sandwiches. Iam leaving this hotel holding tightly to my wallet, true version of highway robbery. Without the luxury, one handicap parking space in front WHAT. WiFi is not free!!!!

H
4 years ago

Well

A
4 years ago

All sorts of issues, smells, etc. Don't have the t...

All sorts of issues, smells, etc. Don't have the time or desire to list them all. If you travel for work and have a high status like me, pick somewhere else. I've almost stayed at every Marriott and a handful of SPG down here and this does not make my list.

S
4 years ago

Good

C
4 years ago

My room has been terrible. I paid extra for a larg...

My room has been terrible. I paid extra for a larger room on the concerge floor. I have been up all night with highway noise. I even have ear plugs in! Also, the room is hot. The A/C vent is directly over the thermostat. This means i have to put it on 55 to get the room to 75. I have stayed at several hotels in the area and this is the worst.

S
4 years ago

Modern construction (recently built) hotel. Tiny l...

Modern construction (recently built) hotel. Tiny lobby. Still red and gold theme. Lots of highway noise. Room doors don't go all the way to the ground so lots of hallway noise. Great location. Concierge lounge is nothing special. All in all a Marriott that some how feels very industrial and for business travelers only

Y
4 years ago

Very nice stay. Room was nice and clean. Bed was e...

Very nice stay. Room was nice and clean. Bed was extremely comfortable. I don't the know young lady name at the front desk but she was such a sweetheart. My husband and I had been driving through the night and was very tired and she allowed us to check in early.

R
4 years ago

Ok

R
4 years ago

What a great place!! So great, we have stayed ther...

What a great place!! So great, we have stayed there 3 times previously just to get away from our house for the weekend and itt is about 10 miles from our house. Since it is so great, we are having our guest this weekend book their rooms there for our wedding!!!!

J
4 years ago

Nice property. Convenient location. Concierge leve...

Nice property. Convenient location. Concierge level was well-stocked (although the cake offered during check in at the front desk was better than any of the desserts offered in the lounge). Clean rooms. Certain rooms have a separate bedroom without a window - which minimizes the noise from the freeway.

A
4 years ago

My family and I have been truly blessed with stayi...

My family and I have been truly blessed with staying at the Houston Marriott Energy Corridor, which was home to from Oct 2, 2017 - Feb 28, 2018, while we rebuilt our home after Harvey. The local staff there have been exceptionally accommodating and our 3 young boys miss the friends they made since we checked out.

On a professional side, I have stayed at many properties around the world and for travelers who visit the Houston Energy corridor, I highly recommend staying here. It is clean, convenient, and comfortable. The staff is attentive and responsive, and the experience has the right mix of a relaxing and work friendly environment.

A
4 years ago

The staff and management there are unorganized, li...

The staff and management there are unorganized, liars, and unproductive.
I had all my wedding guests stay there for my wedding in March. When reserving their rooms, SEVERAL guests asked if they can get a double bed since the reservations didn't state for sure whether it'll be single or double. Diff staff had promised SEVERAL of my guests that it would be of no problem that they get two beds.
Well, when we arrived for check in, we found out they were hosting a ladies basketball team there that weekend and NONE of my guests could get double beds in their room. So yes, they LIED by telling my guests they could get double beds when none of them actually could.
There was two diff managers there at the time and took us at least 30 min to speak to one. After me telling her about the situation her response was, "by the way your planner never called me back when I called her about the address of your wedding venue". What does that have to do with my problem?! She sounded so incompetent, it just made me angrier.
So they ended up putting in fold out beds in everyone's room at no charge and knocking about $10 off their rate (after they check out). This made me not want to deal with another marriot again.

K
4 years ago

Stayed 2 nights. Horrible customer service. Vero...

Stayed 2 nights. Horrible customer service. Veronica was so very rude, she embarrassed me and my family in front of a dining room full. Don't waste your money here. Just checked out and will not return! No manager available to speak with.

A
4 years ago

I have to say this was the friendliest staff that ...

I have to say this was the friendliest staff that I have encountered at any hotel. Everyone was very nice, helpful, pleasant and considerate. Will definitely stay here again when I'm down here for business. And would definitely recommend to others as well. Very enjoyable stay!

N
4 years ago

Good

C
4 years ago

Went there , my wife's vehicle got broken into dur...

Went there , my wife's vehicle got broken into during daylight hours. Hotel did NOtHING! Also they don't have cameras anywhere so beware . If a crook will steal in daylight at a place , he feels really comfortable knowing he's not going to get caught. Ps . After being robbed , we still had to pay for our stay which was cut short. Don't stay here!

I
4 years ago

Hotel is great and perfect location! The issues i ...

Hotel is great and perfect location! The issues i had was with their door key system. I had to change rooms and even after changing the room, key had to be remake several time. And yes i did not kept the key next to other device or my cell phone. Overall its a great location!

Houston Marriott Energy Corridor Hotel

Houston Marriott Energy Corridor Hotel

4.2