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D
4 years ago

Very bad service

Very bad service
Workers dont speak english
Internet doesnt work
Uncomfortable pillows
Veey bad feed up frim workers

P
4 years ago

Very interesting design, but mostly made good by t...

Very interesting design, but mostly made good by the staff who are simply excellent. The room was comfortable, but a few functional quirks do suggest form over function is the main design driver. Large comfortable bed. The breakfast is simple but good quality, with a good variety of choice (cereals, croissants, bread, bacon, eggs, Italian hams, cheese, fruit - there really is something for everyone. Recommended.

M
4 years ago

Pedestrian area, if you arrive by car tell the rec...

Pedestrian area, if you arrive by car tell the reception; discount area C and avoid the fine.
Small design, with very special uniforms that do not undermine at all the courtesy and helpfulness of the staff.
Perhaps too central to be good if you come to Milan to work but perfect for those who make tourism. Next to it is a lounge bar, just if you get bored.

R
4 years ago

Extremely pleased with the hotel stsff as well as ...

Extremely pleased with the hotel stsff as well as their service. However, the hotel rooms as well as other amenities do not live up to the artistics
standards which it aims to achieve. It tries very hard but if you have a Hyundai car, no matter how hard you try to dress it up, it will never be a lamborghini or ferrari. Cleanliness of the hotel is a big suspect as linens smell and are not changed as a default if you stay even for 4 or 5 days. If you need a change, you will need to call up housekeeping - there is no placecards to make the request easier. Bathroom amenities eg bath wash, hair conditioner as well as body lotion are provided in 1.5 or 2 liter refillable bottles - can be unhygenic as the contents can be unhygenically contaminated.

Breakfast - nothing much to write about as there is nothing much.

But I stress again, the staff are very helpful snd polite - other 5 star hotels should learn from them. And being located within a few steps from Duomo (Milan Cathedral) and the metro station is a big plus.

o
4 years ago

Stayed here with my wife for two days, amazing hot...

Stayed here with my wife for two days, amazing hotel. Great location, literally next to the Duomo/square. Concierge is very helpful from giving recommendations to see the city off the beaten path to even upgrading our room and adding free breakfast when she found out we were on a baby moon.

R
4 years ago

Great location. Friendly staff. Clean and well la...

Great location. Friendly staff. Clean and well layout. Quirky rooms but good fit out, not enough power points, especially near bed head for charging phone overnight. Noise from bar below can be a little loud.

C
4 years ago

Design hotel, very cool, but when design prevails ...

Design hotel, very cool, but when design prevails over practicality and ergonomics the result may be affected. On aesthetics I do not enter into the merits, it is a matter of taste, but when you take a little to understand how to do trivial things, like putting in a mobile phone recharge, or where to hang towels in the bathroom, it is a clear sign that the design prevails over the ease of use and perhaps even common sense.
For the rest it is a great hotel, with a service absolutely at the height and with all that you expect from a structure of this level.

P.S. the first time I even struggled to figure out how to get out, because I assumed that the lobby doors would open automatically and instead have to be pushed, but smooth and without handles, as they were designed, it's hard to guess.

E
4 years ago

Modern, comfortable, large rooms, 50 m from Piazza...

Modern, comfortable, large rooms, 50 m from Piazza Duomo. The staff are very helpful, courteous ... The philosophy of the hotel is sensitive to environmental sustainability trends starting with small gestures (savings, responsibility,). I highly recommend

M
4 years ago

Great location, high price, cold decor. Unfortunat...

Great location, high price, cold decor. Unfortunately, the hotel bar is very noisy!

Had booked with my SPG points otherwise it would be too expensive for me. Parking situation confusing, not apparent

hotel straf

hotel straf

4.2