Hotel Okura Amsterdam Review

Dinner at Yamazato Japanese restaurant. Supreme service and very good quality. Insider tip: try to seat at the bar to have the best experience (and your private cook ;-))

Beautiful hotel. Wonderful service. Walking distance to cafes and restaurants. Would stay again.

Had very rich latte coffee with soy milk. Very attentive staff.

Services are of high quality, but their price is a little high

An enormous experience. In terms of reception, service and cooking

The staff of the hotel is very friendly - my room met expectations. +++ Wellness area very good.

Upon arrival hotel checked us in and verbally verified the room we had booked online. As we were early we had to leave our bags in a checked area.

When we returned we were told we were checked into a twin room. This was quickly rectified however it was quite annoying as I had already checked in earlier to apparently the right room I had paid for. Further, our bags were in the wrong room that was booked so they needed to ask for the services of what I assumed to be a bellhop to transfer the bags to the correct room.

We waited about 30 minutes before goi g yo our newly assigned correct room, and the bellhop was still standing outside the room seemingly confused as to where to bring the luggage.

Within about 15 minutes, I realized one of my bags was still missing. I had to go downstairs to explain the issue as I was unsure of where my bag was.. and apparently so were they.

I eventually got my missing bag delivered to my room, but again this was quite a nuisance for a 5 star rated hotel.

On our third day at the hotel, our thermostat was stuck at a cozy 26 degrees Celsius unable to be switched to manual mode. We did not have an issue with these on our first two days however, after housekeeping cleaned our room our thermostat was surprisingly set to automatic mode without any ability to adjust. This made for quite an uncomfortable sleep.

The lobby is nice, and the room was spacious but beyond this I did not feel like it was a 5 star hotel or worth the money spent per nught.

Doesn t live up to Japanese standards of customer care! Would have given a 4 star if it was an European or an American chain of Hotels!

This was a superb experience. We got a standard room facing north and the views were amazing. The staff is extremely friendly and the everything was spotless. You could hear planes fly by but it wasn t a huge problem. The breakfast is great quality and I wish we had reserved a spot in the Michelin Star restaurants they have on location. I wouldn t recommend the 23rd floor bar though, very tight space with a lot of old men and the pungent smell from the bathroom next door leaks easily into the bar :(

The rooms are amazing especially since the seif is large enough for laptops and your clothes can be ironed for a tax. Best features: the diverse breakfast, the pillow menu and the tubs in the bathrooms.

I stayed there the third time and it's getting better every stay. We've got the best upgrade ever as a Leaders Club Unlimited and One Harmony Member with a 270 view over Amsterdam. The staff members are always very helpful and Kind. You can enjoy a japanese breakfast, or nearly everything else. My favourite part there is the cinnamon butter, I've never eaten anywhere else before, deliciouse. The only minus at breakfast is, that there's no daylight. You can rent a bike for 18,50 for 24 hours and the bikes quality is much higher, than at the local bike rental stations. I would come back every time.

Great hotel with great service and good restaurants.

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Well arranged inside. You can stand in for 15 minutes by car without paying and after that it will cost you money.

Best Japanese from Amsterdam definitely recommended to have dinner

Nice, but can't get a table without a reservation. So we found a great hole in the wall place down the street -Gs.

Great if you attend to anything at RAI convention center.

To reach RAI from the hotel, just walk and you pass a lively street with a variety of restaurants, bars, cafes, small shops to bring a toy back home.

Excellent hotel. From the reception to the rooms. Beautiful view from the upper floors. Fully equipped gym and relaxing pool. Top service. Very high prices.

Excellent service with empathy and human touch. The hotel is located within walking distance of the Tram 12 and 24 stops, and visitors can walk to the Market for shopping fun. While hotel itself has excellent restaurants and gourmet services, within short walking distance, there are various restaurants, including steak house, pasta, Thai food, coffee shops and bars....

The hotel does offer various types of rooms, and some rooms, such as business executive rooms, do offer TV in the bathroom [facing bath tub]. and also offer dual mirror-sinks for the visitors. There are free newspaper services in the morning, and there are various news paper choices for the visitors, including New York Times International edition.

Hotel does offer breakfast buffets, which including western food and Japanese food, and there is chef to take care of egg specialties and omelets. Hotel also offers discounted taxi service from Hotel to the airport.

Hotel is a good choice for visitors who love to visit Amsterdam Forest, while hotel has an excellent open view of the city, because it is one of the highest buildings in Amsterdam.

Inside hotel room, it has sufficient storage space, cabinets and drawers, and most of the room do use sensor lights for energy preservation, while resident visitors do have easy access for touch-screen light control.