Reviews 1965 Page 2 of 20
Filters:
Rating
Language
Sort:
Most recent
M
3 years ago

Booked a beautiful deluxe room, but what I miss ar...

Booked a beautiful deluxe room, but what I miss are a cocktail card and a machine with soft drinks and snacks, at many other van der Valk hotels this is available. Furthermore, completely top.
In terms of Corona measures, it couldn't be better. Everything well indicated and explained, disinfectant available everywhere.
The cleaning of the bathroom could be a bit better, I understand that there is little time per room, but fingerprints on the flushing of the toilet and on the doors, old soap scum and dried water drops on the shower wall and fingerprints on the inside of the room door that really not possible, I personally think.
I also found that our room had not been cleaned in the afternoon on the 2nd day, when this was eventually done, I caught 3 cleaners in the room next to us, where they were probably chatting during working hours.

J
3 years ago

We had to wait a long time for our order, and even...

We had to wait a long time for our order, and even then what we ordered was not served completely. Also the promise that what we had not received was never delivered. The fried egg on the bouncer was cold. Also no apologies at checkout. The location is attractive, but service and service is far below par.

G
3 years ago

A wonderful, luxurious hotel.

A wonderful, luxurious hotel.
We had the honeymoon suite.
A very spacious room, fully equipped. A large balcony with a view of the city.
The minibar was stocked and included in the price. That was a plus.
There were so many lamps in the suite that it was a real quest for us to discover which button belonged to which lamp.
Dinner was delicious, staff friendly.
Breakfast was well organized according to corona rules, with a mandatory walking route. Staff pointed out if this did not happen.
We will definitely come back!

M
3 years ago

Conveniently located near highway A27 and a shortc...

Conveniently located near highway A27 and a shortcut route directly leading to the centre of Utrecht. Restaurant is quite big and the room is open. Doesn't feel very comfy. Meals are served quickly, dishes are fine, sidedish is okay. The hotel is a high-rise. Rooms are located from 3rd to 17th floor, where the more luxurious rooms are at the top. The rooms are modern and very spacious.

R
3 years ago

We had a luxury room. Wonderful beds. Completely f...

We had a luxury room. Wonderful beds. Completely fine further but some downsides were that shower was not completely clean and minibar did not work and therefore not filled. A pity. Very friendly staff and very good service. Breakfast excellent as well as the dinner.

J
3 years ago

Very bad very long have to wait for food a la cart...

Very bad very long have to wait for food a la carte restaurant 1.5 hours and then also cold food. Afterwards coffee with ice cream also took another 45 minutes. Never again vd falcon wooden !! 17.11.18

T
3 years ago

Checking in was very smooth. Two free drinks. The ...

Checking in was very smooth. Two free drinks. The restaurant was fast. Food was tasty and affordable. Helpful employee.
The room was beautiful, large and clean. Lovely large double bed. Bathroom was top with whirlpool. Definitely an address to come back to. Nothing but praise.

C
3 years ago

Why they deserve my 5 stars? Firstly, the w...

Why they deserve my 5 stars? Firstly, the warm welcoming personnel.
Secondly, their excellent and friendly service.
Above all the eten experience.
I''ll surely come back!