3 years ago
I have experience to stay Marriott hotels since 19...
I have experience to stay Marriott hotels since 1997 in NY Marriott.
I have gold elite status.
Here is worst Marriott in the world if comparison my experience in USA, JP, Shanghai, Honkong, Paris, Singapore and so on.
I check in before by Marriott application, but not ready my room. when I arrive it was hard to understand what reception explain to me. Because too too fast talk with French pronounced English. No escotes to room, miss understand my room no, not ready even though compliment water.
Safety box broken two times. Do not make effort about to study root cause.
Restaurant reception refused me to take dinner at outside table tonight. reason was full booked she said. even though there were more than 30% table are no customer. then she give table some other French customer from outside street looks no reservations later.
Is she racist? because I'm Japanese.
I take table inside, wait more than 10min, because all the stuff concentrate outside.
I oder only one steak and beer. it was hard to explain waitress about medium well done !
later waitress come again, force to order more, like salad?, potato?, rice? and so on. I refused two times, but waitress forced three times.
then I become angry, left my stay hotel restaurant .
Do you want to stay like this hotel??
too hard to communicate with this hotel staff!!!
wow!!
just back to my room, Safty box broken again. this is third times. This hotel not take care about customer's valuables. So this hotel never fix or never change to new one.
After 3times complain hotel changed another used safety box finally. it looks work better but I can't trust, I use my RIMOA as safety box. because I don't want to call mechanic staff.
wow!!
I back my room after finish room cleaning.
there is no water again! This is Quality Control level for customer at here. I don't want call staff to bring water again. I went to supermarket ...