Hotel Etoile Recoleta

Hotel Etoile Recoleta Review

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3.8
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D
3 years ago

Points in favor: the spectacular, safe area, full ...

Points in favor: the spectacular, safe area, full of places to visit, the employees very good wave in general, the guys at the reception very friendly, very cordial and attentive, the breakfast excellent, there is everything to eat and abundant and the room is very spacious .. if you touch with balcony to the outside the view is very good! Negative points: the bathroom is old and is a little less and lack of maintenance in some details of the room and corridors .. but making a balance .. I would return!

F
3 years ago

A really bad night A buzz in the shower all night ...

A really bad night A buzz in the shower all night did not let us sleep. The spa very sad, is a pool and a sauna. They force you to wear a hat and they charge you in the pool. 4000 pesos the room and they make you a problem for 50 pesos.
Having so much offer in Buenos Aires I would not return here.
The breakfast fine.

Awful night An intermittent buzzing noise coming from the shower made it impossible to rest properly. Spa is just a pool and a sauna and they make you pay extra for a hat that is needed in order to use the pool.
Will not come back.
Breakfast was fine.

M
3 years ago

RAT'S NEST

RAT'S NEST

The location is good, but Recoleta is nowhere near what it was 25 years ago. Today it is full of beggars and tourist and decadent restaurants.

At the entrance you can see that it is a hotel that stopped in time. Old carpets, musty smell, stained ceiling, old furniture, something that clearly needs a radical renovation for a long time.

Reception is relatively courteous and efficient.

Upon arriving in the room the same decay as the rest of the hotel, and the musty smell is even stronger. The toilet was clogged, the shower curtain old, the cleaning left something to be desired.

Watch out for the minibar prank. They are a third category hotel but they put plastic Evian water (Italian brand) in the fridge with a value of R $ 16.00 per 500 ml bottle. Clearly the intention is to deceive the guest, as no one would ever imagine that a simple plastic water bottle could have this value.

Wi-Fi is weak in the room, with areas that don't even work and others where it falls constantly.

Breakfast is poor, with few fruits, cold meats only ham and cheese and few breads and cakes.

On 12/31, with the excuse that they have a New Year's menu they suspend from 6 pm, the room service. This is absurd considering that it is a hotel with some 100 apartments and not everyone will want to wait for New Year's Eve to eat and that almost all restaurants close on this date. I've never seen this in any hotel in the world.

In short, get away from this hotel, there are several other hotels nearby, with similar prices and much better managed.

c
3 years ago

I did not like the spa opens at 10 but they serve ...

I did not like the spa opens at 10 but they serve you 10.30 because "they have to clean" then they do not open at 10 ... The place in the pool lacks heating, the showers do not have hot water ... You have to come with cap to enter the pool and as they do not inform you you are forced to buy it. Everything else good.

J
3 years ago

Nice.

Nice.
Very well located

J
3 years ago

Good

Good
Nice place . Tv did not work

V
3 years ago

Everything wonderful, room good, reception note 10...

Everything wonderful, room good, reception note 10, breakfast with Brazilian standard, perfect location. Only bad thing about the hotel is the restaurant manager a rude worm who should not meet customers. We paid R $ 500.00 for lodging and we were very poorly treated by the one who says responsible for the restaurant.

e
3 years ago

The image of the photos is a lie. Curtains and bed...

The image of the photos is a lie. Curtains and bedspreads with holes. The carpets with huge stains. The pool was not heated. The channels of the tv some without working. The toilet paper had to be reclaimed. A pity The location is amazing. And the first level breakfast. They answered that it was because of the crisis !!!!!

D
3 years ago

Very good hotel, excellent location. While I did n...

Very good hotel, excellent location. While I did not take advantage of all the amenities, it is very well equipped. I'm just not very happy with leaving the car key to the hotel. The breakfast is very good.

C
3 years ago

6 t

6 t
.

G
3 years ago

Renowned hotel in Recoleta that is clearly in decl...

Renowned hotel in Recoleta that is clearly in decline.
Breakfast .... good.
In the pool of the hotel, the towels they give would not be used to dry the dog so worn they are.
Located in a very good place.
We always wanted to come because it seemed a hotelaso, but no.
friendly and attentive staff.

C
3 years ago

The hotel is old, not very well maintained, broken...

The hotel is old, not very well maintained, broken tiles, the taps were lost, the carpets do not look good. The breakfast is not very good, it's basic. The attention in general is very bad, in the reception they attend you very badly, in the pool also terrible attention. Cleaning is not good, they just tend the bed. The location is excellent, the rooms and the hotel in general have large and comfortable spaces.

M
3 years ago

Breakfast is not bad. Brownies, scrambled eggs, a ...

Breakfast is not bad. Brownies, scrambled eggs, a try for bacon - pass -, lemon budding, chocolate, vanilla, mixed bag, toast, ham, cheese, fruit, coffee, tea, strawberry / vanilla yogurt, coconut cake. Pastafrola and I think it was fried cake.

The room is quite spacious, with a balcony overlooking a very nice retreat. The TV has two controls, there is no explanation .. Medium weird. The bathroom looks old, maybe they need to restore it or modernize it a bit. The medium hair dryer gave the feeling of old. The room has almost no plugs - Hello 21st century with all the technology, you need at least one plug on each bedside table.

The pool makes you put a hat on your head unless you are skinny. Eye! If you don't have, you have to pay $ 50 each. The pool is open and then type 8 covers it and is covered until 9.30pm. We ordered a beer to drink and they took forever to serve us on the terrace and no one was there.

When the hotel is booked, they should send instructions to understand where to leave the car since the street on which the hotel is located is pedestrianized and you have to enter through a cobbled street on the Quintana that ends in it. Cemetery and turn right (I went around 15 minutes, leave the car 7 blocks away, walk to the hotel and when you check in ask where I left you)

They take a while to bring you the car so you don't get enough.

E
3 years ago

Excellent location and view, the pool is roofed an...

Excellent location and view, the pool is roofed and does not run the roof as I was told, the rooms smell musty, the service staff in the spa is inattentive and extremely slow, I ordered two squeezed q that took an hour and came x half , they demand a swimming cap and there is no check to enter the pool, the breakfast is excellent

V
3 years ago

Very good location.

Very good location.
In front of the Cemetery of Recoleta with Floralis Generica close by and countless bars and very good restaurants close by.
Easy to catch taxis or Uber around.
The room we booked was huge.
The breakfast could be better. Provide more options of breads, juices and salty options. Sweet options were better.
The hotel looks like it's older. The king bed that was confirmed was not available.

P
3 years ago

The location is the best.

The location is the best.
The hotel cute, comfortable. Large rooms with good beds and mattresses. The bathroom was correct
The breakfast very good, exquisite.
The staff very friendly and attentive.
We really enjoyed the hotel. We could even play the piano.
On the other hand I think they should start to renovate curtains, upholstery of armchairs, carpets and paint. Since it is a very nice hotel but those details are missing. In the pool there are also some tiles missing.

R
3 years ago

We spent a weekend with a friend spectacular! Exce...

We spent a weekend with a friend spectacular! Excellent attention of all staff, cleaning, spa, sauna, solarium, pool, restaurant, confectionery and breakfast. We had a beautiful, huge room with 2 double beds, 2 air conditioners, 1 led tv, 1 armchair, a table with 2 chairs and a mini-bar. In addition a balcony and safe. The bathroom provided shampoo, rinse, soap, hair dryer and the respective towels and towels. Speechless!!!

M
3 years ago

We went with friends to spend a spa day. We did no...

We went with friends to spend a spa day. We did not stay at the hotel. The hotel outside looks like a 1980 hotel never remodeled. The spa shows that it is quite new but has signs of lack of maintenance. We had a good time but why did we put on a wave.

M
3 years ago

We went to a Spa Day with friends, the services we...

We went to a Spa Day with friends, the services were all fulfilled but what they do not tell you is that the spa sector can be used by any hotel guest, so there can be 2 or 50 people. While they were correct, the spa employees are very bad, no matter how expensive you face them.

E
3 years ago

Old and poorly maintained hotel.

Old and poorly maintained hotel.
The elevators are old and noisy, the bathroom looks like the 80's.
Attention a disaster, we asked for at least one vegetable milk to be able to have breakfast and they refused. 2019, the center of an important city and do not have a vegan option. Above they respond badly.
Broken plugs, water outlets, broken towels.
One of the worst hotels I stayed in, no doubt.
The only good thing is the location.

Hotel Etoile Recoleta

Hotel Etoile Recoleta

3.8