Hotel Casino Van der Valk Sassenheim

Hotel Casino Van der Valk Sassenheim Review

Reviews 1002
4.3
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p
4 years ago

It's almost a km walk to the nearest station. Plus...

It's almost a km walk to the nearest station. Plus the rooms are mainly for business travelers staying alone or for couples. The bathroom and toilet were separate but had glass doors.
We were a family with a kid and it was very awkward. We asked for another room but it was not available. This shud be mentioned clearly while booking. We would not have booked the room had we known this.

Housekeeping was pathetic. the bedcover was just thrown( i mean thrown) on top of the pillows as a part of cleaning. Nothing else was cleaned. Used cups and glasses and towels were left as is. Even the pillows were lying as we had left them under the cover. Did not replenish toiletries or face towels. It was so disappointing to see the room like this after we came back tired after being out all day Totally disappointed..

Not coming back or recommending

N
4 years ago

Very neat rooms with semi open bathroom. Hotel has...

Very neat rooms with semi open bathroom. Hotel has been completely renovated and has spacious rooms, with balconies. Food in the restaurant is good both evening a la carte and buffet breakfast.

H
4 years ago

Good

J
4 years ago

Well located and clean hotel.

Well located and clean hotel.

Unfortunately, the soap in the shower was empty for 2 days, which shouldn't be in this price range.

Breakfast relatively expensive, so I preferred to go into town or to the beach.

Staff were very friendly.

R
4 years ago

The service in restaurant Ozzo of this van der Val...

The service in restaurant Ozzo of this van der Valk hotel was extremely poor, has no eye for the guests and makes you wait unnecessarily long.

You do not get a chance to order drinks because the service does not follow you.
This keeps the bill low; that makes a difference ..

R
4 years ago

Just had a disappointing meal. A meager portion of...

Just had a disappointing meal. A meager portion of meat, almost without vegetables and a small dish of fries for 2 people. The mayonnaise was provided with an old sheet. After expressing our disappointment, nothing was done with it. We find this "Van der Valk" unworthy and certainly will not return.

E
4 years ago

Top quality hotel and services!

Top quality hotel and services!
The team is exceptional, fluent English speaking and excellent on courtesy services.
Many thanks!

P
4 years ago

Top

A
4 years ago

We booked the hotel as a place to stay for Soldaat...

We booked the hotel as a place to stay for Soldaat van Oranje which is fifteen minutes by car from here. The hotel is ideally located on the highway and is completely new and exudes luxury. We had a suite for a good offer and it was fully equipped. Bed was good, everything was clean and present. The breakfast in the morning was also a party. We will be back

P
4 years ago

Super service, very friendly staff. The restaurant...

Super service, very friendly staff. The restaurant has been beautifully renovated and the kitchen is top notch. It is a relaxed and easily accessible place where you can eat, but the staff really makes the difference here. Did not sleep here, so no judgment about the rooms, but the restaurant is great.

T
4 years ago

All in one is what comes to mind. A great place fo...

All in one is what comes to mind. A great place for a conference, with large meeting rooms and enough break out spaces. A good hotel with clean and efficient rooms. But also a nice restaurant with an extensive buffet, a bar with an outside terrace and even a casino. I had a great time staying here.

A
4 years ago

Bello

R
4 years ago

Good

J
4 years ago

Location super, staff very friendly. Rooms are tip...

Location super, staff very friendly. Rooms are tiptop. Breakfast very extensive, dinner also tasty and sushi restaurant is superior. Only downsides are that you can buy minibar packages while you can't keep them cool. Also the full transparent glass door on the toilet is a letdown.

A
4 years ago

Location perfect to move into Leiden. Friendly sta...

Location perfect to move into Leiden. Friendly staff that helps well and quickly. Rooms are tidy only not all shower tubs were topped up. The Ozzo Bar was very atmospheric and the walking dinner concept was also a success. However, one point for improvement: the public toilets could be smelled in the hallway.

J
4 years ago

TOP location with an excellent location, easily ac...

TOP location with an excellent location, easily accessible and very spacious parking spaces.
From reception to breakfast and everything in between just complete, friendly staff
great business card for v.d. Falcon
Costs the least and has the most return in all areas.

M
4 years ago

I only knew the name Van der Valk because we used ...

I only knew the name Van der Valk because we used to make jokes about their "appelmoes met kers". Dutch people used to go to the restaurant with their grandparents for a cheap meal.

Yesterday I was there for the first time in years and I was surprised how nice and fresh it looks and feels. The food looks awesome and with the pay-once & pick-what-you-want formula you really go out and try everything.

Remember to start with just small bites because they have a wide selection. Also perfect for kids because they can go into the kids corner and prepare their own pizza.

Hotel Casino Van der Valk Sassenheim

Hotel Casino Van der Valk Sassenheim

4.3