Hotel Akumal Caribe Reviews

We absolutely LOVED our stay here. The location is perfect with it being right on the beach. One night we swam with turtles!

We visited in July which turned out to be the quiet season so not many other guests. This meant often we enjoyed the beautiful pool all to ourselves! Staff were pleasant and helpful. Rooms were everything you needed including a fridge and filtered water.

Overall Hotel Akumal Caribe was our ideal holiday and great value for money. We hope to visit again soon!

This is a Top notch resort! So many people willing to make your stay the best they can.

Amazing location.
Super friendly staff.
Efficient service.
Best hotel on the coast.
Eco friendly

We usually rent a condo on Half Moon Bay. This is the 1st time in 30+ years we ve stayed on Akumal Bay. We rented a bungalow (half a duplex), part of Villas Maya, owned by Hotel Akumal Caribe. It consisted of 1 room, king bed, full-size fridge (which broke, though was promptly replaced}, microwave, toaster over, 2-burner hot plate, coffee maker, kitchen sink, dining table. chairs, and bathroom0. We looked out on a courtyard of other duplexes, no sea view. But we were just behind Lo-Ha and the dive shop, so we were less than a minute from Akumal Bay, with no parking problems and no all inclusive. Walk to several excellent restaurants and the Playa shops. All staff were masked for covid safety and guests were supposed to wear masks on property, too. All staff were exceptionally pleasant and helpful. Linens, and kitchen supplies were sealed and safe. We shared an enclosed patio with the adjacent unoccupied duplex. We can't guarantee you an agouti or chachalaca bird, though we saw them daily from our room.

Our bungalow was one of eight (four duplexes) arranged around a patio like a Formative period village plan. We stayed for three nights. The first night I woke about 4 AM to hear water running. I got up (my roommate is deaf when he takes out his hearing aids at night) to take of it. But as soon as my feet hit the floor they were in water. Using my phone as a flashlight quickly discovered the problem was a leaking toilet tank. Easy fix right? Just reach down and turn off the water supply valve. In this case, wrong. The valve didn't have a handle and required a wrench to turn it. So I put a towel across the floor at the bathroom door to channel the leaking water into the shower. Then I walked up to the restaurant and bar complex to find a night watchman. He took the room number and told me to return and he'd send someone. Within a couple of minutes two workers (including the watchman) arrived at the room. They had a wrench and used a squeegee to return the water on the floor to the shower drain. In addition they returned and repaired the toilet when we were out for breakfast. Fast, quick, and efficient is my view of the staff. After the early morning adventure (that made an interesting breakfast story) we enjoyed the Club Akumal Caribe.

Loved the yurts and the morning yoga class. We stayed here three nights. The breakfast is fresh and simple, good customer service

Great attentive staff and good service. A nice central spot to really relax.

We stayed in the quaint stone bungalows. It was perfect. We had easy access to the beach. A beautiful, safe spot for our group.

Best place in Akumal to stay. Great price, great rooms and everyone is so helpful. We love it because we rent a car and can go as we please. So many great places to see and eat in Tulum and Akumal.