Hot Topic, Inc. Review

A cool place to work at, people are friendly and love to joke around

Amazing things! I love this store it has so many things that im into, from Doctor Who to anime to Batman to Star wars to My Chemical Romance and theres so much more. You can buy blankets, clothes, belts, shoes, jewelry, toys, vinals, piercings, stickers, backpacks, hats and beanies and so much more. I totally recommend this store.

Drivers need to off laod there truck by themselves, no forklift there . Some time need to pull it across the warehouse.

Terrible Company, Terrible Customer Service, Cancel Orders without notice, they have no respect for customers.

I placed an order on December 1st and did not receive my item, nor notification of the status of my order. By the 15th I called customer service which had a hold time of over 30 minutes, so I sent an email. The response was that my order won't be filled and a refund was processed. Now, almost a month later, there still is no refund and customer service is not replying to my emails. This company has the worst customer service and I will refuse giving Hot Topic any future business.

Wish I could give this Review 0 Stars, because this company is ran buy a bunch of incompetent fools. They have ridiculous store policies and they only survive bankruptcy from Store Exclusives. Without Store Exclusives this company is nothing.

Amazing, got a sneak-peak on some products that aren't even in any Hot Topic store :)

STAY AWAY FROM THIS STORE!!!!! Bought slippers for over $16.00.. Way overpriced but it was a Christmas gift so I paid it. Christmas day he wore them only 1 hour and the whole back ripped out. I took them back a few days later with the receipt and because we didn't save the tags, they would do nothing for us. No money back, no store credit.. I never heard of such a poor return policy. They were uncaring, ignorant and seemed to be proud of their poor customer service. After mentioning this to a few friends, I found out one of them took an item back to this store with the receipt and the tags and the store would do nothing for them. They lost several costumes so far, and before I am done they will lose several more. STAY AWAY Over priced JUNK!!!!!

Great Store, Great Products. Great Atmosphere. Love this store.

As a truck driver, we picked up a load here, all employees were very nice and LOVE working here! They have beautiful rest rooms, and the warehouse is air conditioning! Awesomeness!
Now that I'm not driving anymore, I LOVE Torrid, and shopping there is great!

They won't let you order online if you try and order more than 4 POP Protectors. Even if you own over 100 POPs. They will ban your address from being shipped to.

Hot Topic promised to deliver my item before Christmas, and did not. It still has not arrived. Since I no longer need the item, I now have to go through the return process. I will avoid this company, I should have read all the horrible reviews first, and there are plenty. Stores like this will not be missed.

This place was Terrible. I waited in the street for trucks to clear the entrance. When I did get in the manager was rude End the parking is terrible they put cars in the parking lot where trucks have to backup While there are other trucks trying to get in just a terrible experience

If anyone working there's sees this please tell Erica Garcia Cory loves her I miss her I'm still not ever gonna get over her we have two kids together.god bless who ever relays the message

Looked into getting work here, but boy do they want you to work hours upon hours. Upon applying, I talk to human resources , and the schedule they had sucked. Monday through Friday with mandatory weekends and overtime is not enticing. For a company that entices the subculture or the alternative fans, they sure come off as oppressive with these all day everyday work. It's no wonder they're always looking for people.I suggests they establish some freedom within their own establishment rather than trying to sell it to the public.

Really hated working here. Started in September with an agency got hired onto company several months later but it sucked overall, they over work you for little pay, at first I liked it till I realized how awful and biased people are like the leads and supervisors. Rumors spread like wildfires and there's honestly no growth within the company, so much favoritism and childish people who are supposed to be your leads and supervisors. Standards and company policies are not present.

really good store and great items for the prices. people are just ignorant because they don't get things the way they want it to get done. well guess what grow up you can get everything you want in life. i love this store and never had an issue with them.

Chill place to work at if you need a job. Especially if you work with cherry pickers (16.50 an hour, apply with Great Hire temp agency)

Working here is blast , just wish I could be with a different agency or to be in the company. however I'm not here to bash the agency, I'm here to give thanks to hot topic e-commerce and the very hard-working individuals thanks. They have given people such as myself a opportunity to have a foot in the door. Working here can be fast paced or slow tempo just depends on a few factors. However great working environment.

My husband got dinged for a dispute that never happened and now they say that it can not be removed from my account, even though him and I have separate accounts, and I'm no longer able to shop on Hot Topic or Box Lunch websites. Been a valued customer with this company for years. Horrible customer service when it comes to trying to resolve an issue. Amy, the customer service supervisor, was unhelpful and lacked knowledge about anything that was going on. The staff was more helpful than she was.