Great scheduling software for small businesses that is easy to use and cost effective. It works with other tools like Clover and Gusto too! All my employees use it, and the mobile app is perfect for clocking in and out and requesting time off. Cat on the support team was also great and managed to resolve our minor issue in less than 24 hours. Thank you Homebase!
We love homebase! I started with the free version when we opened and have added to it as needed. It's affordable and so helpful in making schedules, using the time clock, doing time cards and messaging among staff. Truly an integral part of our program. Serendipity Learning Center, Fern Park, FL
We use this for our scheduling needs and it works great. No one ever has to wonder about their work schedule as they get it automatically and it is easy to navigate. I LOVE IT!
If you are a small business and in need of a application that makes scheduling easier, HomeBase is perfect. I enjoy the fact that my staff can request time off, post availability and trade shifts with ease. I no longer have notes all over my office. It keeps everything organize in one spot.
I just experience the worse customer service. I've heard nothing but great things about Homebase and their tools and thought I would check it out. So I read about them and did the trial and wanted to set an appointment up with an agent from Homebase when they contacted me. They scheduled me for a call on Friday, they missed it, didn't call or email me anything. Then another agent contacted Monday similarly to the first, asking for a call. I told him that I had a call on Friday and I was never called nor contacted that day. I then reschedule for today, and nothing no call, no text.
This is the response I get when I text them about missing the call: (I wasn't too nice in my response, I was upset.)
"Mike I can understand who are can feel, I was on a call that went over. Patience is everything for an older lady thats not sure on how to use a computer. I wanna be there for you and answer all questions you may have"
I was just taken by the fact that there was no apology to start with. Then I question why in that time I wasn't sent an email/text during the call? That would have fixed this, instead of me sitting waiting for a call a second time. Also, by the text, I felt like attention to detail wasn't important to this agent, and makes me feel like I was fed a made up excuse. I would have been fine with, "I'm sorry I missed our scheduled time, I was caught up on call that went way over the expected time. I can understand if you are upset, however you are important to us and if you need to reschedule yet again, I can assure you we won't miss the next time."
I'm sure this was a fluke but this incident should never happen for such a company like Homebase. I will be using a competitor for sure.
User friendly interface. Makes scheduling actually easier. Very straightforward. I like the messenger function; however, would like to open more chats.
Homebase it the best app yet for our Non-Profit Organization! It saves us time, paperwork and ease from errors in scheduling. We are truly grateful for the creators of this app (program)! Keep up the great work Homebase Team!
Honestly Homebase is so convenient. I never miss a shift, I always know when I'm working, and it makes it really easy to trade or cover shifts. It's a lifesaver.
Homebase has been tremendously helpful in shift management and payroll. We have a staff of 20 and it is highly effective to ensure timesheet input, time off requests, as well as messaging through the system. I highly recommend it.
Easy to use, affordable. Eases communication with employees. Friendly customer service. Not the biggest company, so features don't roll out super quickly, but they listen and the platform is constantly improving.
homebase.co.uk
