Holper's Pest and Animal Solutions Review

the service is excellent, i am a very satisified custmor

We have used their services for several years now and actually have come to regard them as "friends". They have done a fantastic job of ridding our home of bugs and especially the summer ants that seem to want to come inside. Yes, we like this company. Bugs do not!

Friendly and professional service with reliable results!!

Only gave one star rating in order to write a review. Had my house sprayed 1 1/2 weeks ago and after just a few days after noticed carpenter ants. Didn't call then because of the weather. When I called to have them come out to respray, they said they don't guarantee their product. I would have to pay half price. Really. I paid you $100 to get rid of ants and it didn't even work. I call that a racket scam. Never will use your company or recommend them. Hopefully this will warn people of the poor business ethics you practice. Karen Turner

I had two baby racoons in my attic, both of whom fell through the ceiling on two different days. Holper was very quick to come out to my home and remove them.

They arrived promptly as scheduled in the a.m. The workers were professional in their work including a spotless cleanup upon completion of my attic insulation. I've also used their pest service in the past. I'd recommend using their services again in the future. Oh, and their pricing was very reasonable.

The technician was very conscientious and careful, communicated well and resolved our squirrels nesting in our attic problem.

David is coming by as planned. We have identified new mole runs and David has put in additonal traps.

Normally they are great, but this time no one had called towards the end of the 4 hours window. Seems like they had to scramble to get someone 30 minutes outside the window. No one called to update on the problem.

Paul at Holper's has been treating our home for a number years and has always eliminated any issue we have had. In fact we have never had any issues with the inside of our home but have had issue with yellow jackets on the outside which Paul took care.We have woods in are backyard so this will be a never ending battle.

I have used Holper"s for 3 or 4 years to rid my house of mice. They provide advance notice when coming, they provide an activity report and they have solved my problem. I live in the city which another reason I value their work.

We have been customers for years and can t recommend them enough. Courteous employees and friendly phone staff!

We appreciate their experience and the time they take to make a complete evaluation and thorough coverage inside and out.

Extremely professional company with quick response time. The technician went over the entire termite treatment process and determined how to treat the property while preserving the beauty of the landscape and walkways. Everything was easy from start to finish and very affordable!

They are always on time , friendly and very helpful

Holper's helped remove squirrels nesting in my chimney. Besides being very polite and professional, they did not injure the squirrels in any way - just removed them, even placed one in a nearby tree, then fixed a proper screen over the chimney so they could not return. A very happy outcome!

#1 Unable to follow directions to call me prior to arriving at property because I needed to be present for roof and attic inspection. They claimed I was called but they received a continual busy signal.
#2 The inspection was $76 and needed to include a full roof, home and attic inspection. There was no proof the roof was inspected properly as I asked if a ladder was used and it was unknown and the result of the inspection was that there was a possible location on the right side where it might present an opening to critters. Just what side of the roof "Right" was located with respect to facing the home or facing away from the home was unknown. There was no attic inspection because I would have had to let them in the home to access the attic.

#3 They offered to have the same technician come back to look in the attic.

Now, why would I want someone back at my property who can't follow directions and gave an incomplete inspection report to their office that is not useful to me. I had to be assured the total roof was inspected as well as the attic. I couldn't even tell what "right" side meant or where on the "right" side the technician noticed something that I should be aware of. I didn't receive any of the information they claimed their $76 charge would cover.

I will protest paying this bill as service wasn't not provided as stated. I will not be satisfied if I am billed and will contact the BBB if I am billed for this "so called" service. I will also call the roofer that recommended this company and advise them of the reason for my dissatisfaction.

Professional, knowledgeable, on time and reasonable pricing. And you get the results you wanted.

Will never use again. Second time they came to spray the house, I asked the technician if he took down the hornet nests around the outside of the house, he said yes. Truth, NO I did it myself after he left. 11/18 had them spray, after the technician was done I had to clean PUDDLES of insecticide off of 4 of the 5 room floors. I have a dog and am afraid he will get sick. I called a few days after to tell them and to ask if the tech had sprayed the ceiling of the basement. The response was rude, I was curtly told she didn't know and would talk to the tech and call back. Still have not received the call and don't expect one.

Holper's is a true family owned business and for eleven years have provided my family with the best service.

Holpers did get our pest problem under control; however, their customer service was so abhorrent that I had to stop using them. We used them for about two years, and in the last year, they scheduled more appointments incorrectly than they got right. This was particularly problematic because they needed to treat inside my home, and they would reschedule me for days I wasn t able to be home. The final draw was when their customer service person hung up on me. Holpers, please know that you re losing clients because your customer service women are incompetent and rude.

My small church had a rodent problem until Holper's pest solutions ended new rodents entering the building. Thanks very much.

Hollers Pest was quick to get us on the schedule and dispatched a technician that same day to help us with a pest in our chimney. David went above and beyond to help us clear out the squirrel living in the chimney and patch our chimney cap to ensure we don t get more furry friends. Not only was he friendly and knowledgeable but patient with us and the squirrel (lol). We so appreciate the work he did to ensure we wouldn t have any more squirrel issues. David was prompt and courteous and the pricing was more than fair. We will always use Holpers Pest and request David for any more issues. Thanks to Holpers Pest!

We scheduled today's visit, with the woman stating it would be a four hour window of 8:00am-12:00pm. I asked if she could narrow it down a bit or make it between 9:00 am -12:00.
She was agreeable and pleasant to work with.
However the technician never showed up! When I called the office they tell me it was scheduled for 3:00-5:00! We absolutely did not have it scheduled for this time, obviously I canceled and will move on to another company who is reliable!

Very unhappy with this company. No continuity, everyone who comes out has a different perception of the problem, don't care if the customer is happy with the services provided. Complete waste of money!! Very poor customer service!!

Owner is nice, personally helped with our experience