My personal experience of HolidayCottages.co.uk as a booking agent/property management company was awful. It is clearly evident by their actions, that they do not act in the best interests of either the property owners, or their customers. My advice is to avoid booking any property that is managed by them, whether it is booked directly, or with Airbnb, or with Booking.com. The properties are fine, but not the managing company.
I booked a 5 star cottage named The Old Sunday School in St Just, Cornwall for my partner's birthday and mine. I booked it via Holiday Cottages, which is managed by TTC. I can't express our disappointment. The lack of hygiene and care for the cottage was shown throughout the property and the grounds surrounded. There was years of dust, snot on the doors, mould on the walls, broken windows, dirty and sticky floors and used chewing gum. There was an overgrown garden with a rusted inaccessible BBQ, garden furniture covered in moss and bramble. The sofa was stained, food splattered over the kitchen and extractor fan, which was also missing a light. We left the accommodation early in the morning having stayed only one night due to no other safe alternative in the middle of the night. The customer service is an absolute joke. Our stay was booked for 7 nights all pre paid. Staff refused to help with alternative accommodation or refund the money. Three months later and I'm still fighting to get a reply and an apology from TTC and Holiday Cottages, yet I'm still being ignored after multiple complaints and emails sent. Should you value your time and money DO NOT USE THIS COMPANY! The majority of the reviews are fake and my original reviews don't show anywhere on their websites or Trust Pilot! The property advertised doesn't look the same as advertised on Holiday Cottages website!
I recently had the pleasure of staying at a holiday cottage booked through holidaycottages.co.uk and I couldn't be happier with my experience. The cottage was beautiful and well-maintained, with all the amenities we needed. The website was user-friendly and the booking process was smooth. I would highly recommend them to anyone looking for a memorable holiday.
👍 I had an awesome time staying at a holiday cottage booked through holidaycottages.co.uk. The website was easy to use and the booking process was a breeze. The cottage was clean, comfortable, and had a beautiful view. I would definitely book with them again! 👍
I recently booked a holiday cottage through holidaycottages.co.uk and had a great experience. The website was user-friendly and the booking process was quick and simple. The cottage itself was lovely and had all the amenities we needed. I would highly recommend them.
✨ My stay at a holiday cottage booked through holidaycottages.co.uk was incredible! The cottage was stunning with breathtaking views. The website was easy to navigate and the booking process was seamless. The customer service was top-notch as well. I can't wait to book with them again! ✨
I recently stayed at a holiday cottage through holidaycottages.co.uk and I must say, it was a pleasant experience. The cottage was cozy and had all the amenities we needed. The location was ideal for exploring the surrounding area. The booking process was smooth and hassle-free. I would highly recommend them to anyone looking for a relaxing getaway.
I had a lovely stay at a holiday cottage booked through holidaycottages.co.uk. The cottage was clean, cozy, and had everything we needed. The website was user-friendly and the booking process was simple. The customer service was polite and responsive. I would definitely book with them again.
I had a wonderful time at the holiday cottage I booked through a popular holiday accommodation website. The cottage was clean, comfortable, and had everything we needed for a relaxing stay. The location was perfect, with beautiful scenery and plenty of outdoor activities to enjoy. The booking process was easy and the customer service was excellent. I would definitely book with them again in the future.
The experience with Holidaycottages.co.uk was average. The website was easy to navigate and the booking process was smooth. However, there were some issues with the cleanliness of the cottage and the customer service could have been better. Overall, an average experience.
The holiday cottage I booked through holidaycottages.co.uk was great. The cottage was clean, comfortable, and had a beautiful view. The website was easy to navigate and the booking process was hassle-free. The customer service was prompt and helpful. Overall, a great experience.
I recently stayed at a holiday cottage and had a fantastic time. The cottage was well-appointed with all the necessary amenities for a comfortable stay. The booking process was seamless and the customer service was excellent. I would highly recommend booking through holidaycottages.co.uk for a memorable holiday experience.
🌟 My stay at a holiday cottage booked through holidaycottages.co.uk was simply amazing! The cottage was cozy, clean, and had all the comforts of home. The website made it easy to find and book the perfect cottage for our vacation. The customer service was exceptional as well. I would definitely book with them again in the future. 🌟
holidaycottages.co.uk
