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M
3 years ago

Very happy

Z
3 years ago

Best

R
3 years ago

Good

M
3 years ago

Very well located hotel, warm staff and very atten...

Very well located hotel, warm staff and very attentive to its customers, rules of hygiene and social distancing respected
Full and delicious buffet breakfast, without forgetting the terrace and the outdoor swimming pool with an extraordinary view
Thank you to the entire hotel team for a wonderful stay
I recommend this hotel 100%

F
3 years ago

Just okay, not a very good experience, first they ...

Just okay, not a very good experience, first they sent me to the wrong room despite the fact I informed at the reception that I have a prepaid booking for a one room suite with balcony. Then there was a noise of water flowing through pipes during the night and it actually was very loud. The only thing good about this hotel is the location and yes, the fragrance in lobby and every floor near lifts. Amazing fragrance. IHG needs to work on the hotel. Oh yes, their balcony was super dirty and there was a used tissue paper/napkin just under the bed, it was there since I don't know when. Their staff is super slow, at the time of checkout I kept calling the desk for 15 mins no one answered. Then I called housekeeping, the person answered but no one came for the luggage for next 15 mins so I just took the luggage myself.

Update

The hotel management seems really keen to fix the issues as they have replied to my review and also have sent an apologetic email mentioning that they will look into the issues. The speed of response is excellent on review and I hope they are able to fix the issues in future.

P
3 years ago

Very good value for money for this 4 * hotel ... a...

Very good value for money for this 4 * hotel ... a taxi army at the foot of the hotel to bring you wherever you want (prices much cheaper than in France) ..
Pool nice but the outside temperature being what it is it would need ice cubes to appreciate it
Staff very attentive and your little cares

A
3 years ago

We went in a group of 6 for New Year's Eve in the ...

We went in a group of 6 for New Year's Eve in the Indian Restaurant called Gharana. Really enjoyed the party, great food and Music. We were also allowed as part of the package to go see fireworks from the rooftop. Great music and champagne there. Lots of great food, drinks. Will definitely go again. Well done Holiday Inn.

h
3 years ago

Cost

M
3 years ago

Hotel rundown and needs serious renovation. Staff ...

Hotel rundown and needs serious renovation. Staff very polite and helpful at every corner of the hotel. Lobby looks nice and cozy.

Specially the shisha lounge at the pool side is beautiful and great view. Don t miss that.

Thanks to the team for being customer oriented.

N
3 years ago

Great

G
3 years ago

Fair

B
3 years ago

Hotel location is really good as this is accessibl...

Hotel location is really good as this is accessible to public transport like metro and busses, near to Emirates of the mall. Hotel staff is nice and approachable, rooms are good and service is also fine

M
3 years ago

Have been to the auditorium for a mushaira event b...

Have been to the auditorium for a mushaira event by bazm e urdu and the auditorium seemed a nice and ambient place for conferences and presentation. Seating arrangement was in proper order and very comfortable. Also there are sofas available at the back.

M
3 years ago

The Rooftop cafe was awesome, somehow the staff wh...

The Rooftop cafe was awesome, somehow the staff which serve us there was a but cold shoulder when she was serving us as if we own her money. Bad attitude, bad service language and body language. She need to be train further on service industry. Her name is alona. Maybe she find us asian that why shes a bit reluctant serving us. When it comes into europeans customers coming here her body and service language totally change.

Dont discriminate to who ever coming to your cafe & dont look down on us. Train more Alona, and be thankful that you are accepted working here in the middle east.

With respect / manner
Adi

H
3 years ago

This property sited close to the the railway hub, ...

This property sited close to the the railway hub, so if you want to explore the city, go shop or else you don't need to worry about your transportation.
You Will have a great breakfast ini this hotel and they served something specialized for specialized occasion.
15-25minutes to airport.
5minutes walk to the shopping mall.
It worth to try.

J
3 years ago

Highly recommended.

Highly recommended.

As soon as you arrive there is a friendly smile greeting you at the front door offering to help with your baggage and a smooth check in service.

All the staff are very helpful and welcoming, greeting you when ever you walk past and offering to help with any requests.

Food at the onsite restaurants was of the same high standard as the service, fast and top quality.

The rooms are a decent size and have all the amenities needed and are kept clean and tidy by the cleaning team. The only small downside to the room is the sound proofing of the room which lets a small amount of leakage from the neighbouring rooms tv.

The hotel has plenty to offer from multiple places to eat to a rooftop bar and even has a saloon for women and a separate one for men and also offer a gym for traveler looking to stay in shape.

It's in close proximity to the metro station for a quick ride to internet city for work or downtown for a bit of shopping at the Dubai mall.

Would absolutely recommend and would happily stay here again.

R
3 years ago

Good service. The employees are always trying to p...

Good service. The employees are always trying to please the costumer so sometimes it can be a little boring, but not as a downside. The swimming pool has a nice temperature and a nice view over Sheik Zayed road and Burj Al Arab. The breakfast has a lot of variety and even the Expresso is free in the included breakfast package. The rooms have a reasonable size. The beds are comfortable and you can even chose different types of pillows. The minibar has plenty of options with the usual bloated price. The TV could have more channels with English movies and series though. The bathroom is simple but practical and have the usual commodities we could expect. They always replace hair and body shampoos and you'll never miss toilet paper. Overall, it was on of the best Hotel experiences I had in the UAE.

R
3 years ago

Plus: close to mall of the emirates (but several h...

Plus: close to mall of the emirates (but several hotels are closer), next to Sheikh Zayed Rd (albeit some might not like the noise).

Minus:
Overpriced Asian restaurant, the food in my standard Asian lunch joint in Texas is equally good but a fraction of the price
Room 538 in bad shape: Shower is only a sad rinse without power. TV makes strange sound when switched on. Hairdryer is blowing a light breeze, no power as well. These things do not happen in better Hotels. Vast amount of staff standing around in the lobby without any visible function or task. Breakfast servers are slow.

Needless to say that this was my last (second) stay.

P
3 years ago

Very nice and central hotel. Great pool terrace, j...

Very nice and central hotel. Great pool terrace, just a bit noisy, but fantastic views of Dubai. The breakfast buffet was fantastic! Every day new warm local specialties. Metro in 5 minutes Within walking distance. Emirates Mall in 10 min. on foot. Only TOP. We will be back

Holiday Inn Dubai Al Barsha

Holiday Inn Dubai Al Barsha

4.2