I recently purchased a shower door from this company. The product itself is great, and I'm really happy with the quality. The customer service was also excellent. They answered all my questions promptly and guided me throughout the process. I highly recommend!
I recently purchased a shower door from Holcam Sales, Inc. and I'm very impressed. The product quality is excellent and it perfectly complements my bathroom. The customer service was friendly and responsive. I highly recommend this company!
👍 I can't express how happy I am with Holcam Sales, Inc.! The service was fantastic and the product exceeded my expectations. The installation process was a breeze, thanks to the detailed instructions provided. I'm absolutely thrilled with my new shower door.
I recently bought a beautiful shower enclosure from this company. The entire process was smooth, from placing the order to delivery. The product is sturdy, well-designed, and suits my bathroom perfectly. Highly recommended!
I recently bought a shower enclosure from Holcam Sales, Inc. and I couldn't be happier. The quality of the product is excellent, and the customer service was exceptional. I will definitely be purchasing from them again in the future.
👏 The level of service I received from Holcam Sales, Inc. was exceptional. The staff was knowledgeable and guided me through the entire process. The product quality is superb and the installation was hassle-free. I'm extremely happy with my purchase!
I have had an average experience with Holcam Sales, Inc. The customer service was decent and the product quality was satisfactory. However, there were a few issues with shipping delays which caused some frustration. Overall, it was an okay experience.
I'm very satisfied with my purchase from Holcam Sales, Inc. Their product selection is impressive and the customer service was outstanding. The staff went above and beyond to ensure I made the right choice. I would definitely buy from them again.
I had an average experience with Holcam Sales, Inc. The product I purchased was decent, but the customer service could have been better. There were some delays in shipping which caused inconvenience. Overall, it was an okay experience.
😊 I am extremely pleased with the service provided by Holcam Sales, Inc. The staff was friendly, helpful, and professional. The product quality is excellent and the installation process was a breeze. I highly recommend this company!
My experience with Holcam Sales, Inc. has been quite positive. Their attention to detail and commitment to customer satisfaction are top-notch. The quality of their products is evident, and I couldn't be happier with my purchase. I would definitely buy from them again.
My experience with Holcam Sales, Inc. was phenomenal. The staff was knowledgeable, helpful, and responsive. The product I purchased is outstanding and exceeded my expectations. The installation process was straightforward. Highly recommended!
If I can, I will give zero star for this company. Avoid their product or services, if you can.
We ordered one shower door and one bath door from Holcam through Home Depot. Both of doors should come with "anti-jump" function. We confirmed about the "anti-jump" twice before the installation. However, when the technician came for installation last Thursday (5/18), he told me that the "anti-jump" kit was not shipped after he removed the old shower door. He said that he would install the door next day. On Friday (5/19), he told me that the kit was not shipped and should be able to install next Monday. Then, on Monday (5/22), the same thing happened. The "anti-jump" kit is still missing. Today is the fifth day that we do not have doors in our shower!!! The company simply do not value their business. The company does not deserve any trust from the loyal customers of Home Depot.
Despite Holcam is now Hartung-Glass, folks are very helpful and friendly like it used to be.
I have a vintage (probably late 1960s) shower in my new-to-me house and the old drip rail was broken and disgusting. It has a weird attachment method that isn't used in modern shower doors. I looked for a replacement for weeks before a plumber suggested Holcam, saying the shower looked like one of theirs. I drove over and was super impressed - the guys here were super helpful, they recognized it and found me a new drip rail! I was in and out in only a couple of minutes, and the drip rail is a perfect fit. Now I can use my shower. Thanks Holcam!
We ordered custom laser-etched doors from Holcam thru Home Depot. There were a few hiccups with the first order (no-fault of Holcam) but Holcam did everything possible to make it right!!
The doors we have look awesome with Mt Rainier etched across them, and I appreciate this company's integrity and assistance throughout the process.
NO CUSTOMER OBSESSION. and BROKEN PROCESS BETWEEN Homedepo.
We are trying to order 3 glass doors in past 3 weeks Home depo, and (Yvonne Pascal ) from Holcam kicks the ball back and forth. The project delayed. The customer experience is bad.
1) Homedepo told us we need to call Holcam so they can measure and then Homedepo can do the online order.
2) I called in for measure, again no one mentioned Holcam bundled measurement with installation.
3) We waited for 1 week before Holcam can send people to measure.
4) After measurement Yvonne Pascal told me, if I have a contractor to installed we can go to Homedepo to order directly. They only take order if they do installation.
5) I went to homedepot again, they asked for Holcam measurement. Yvonne Pascal now mentioned all measurement are bundled with installation. I wonder why in the first place Yvonne / Homedepo can't get things straight. It is an obvious broken process between Homedepo and Holcam.
6) Yvonne Pascal is very rude to customer, with no customer obsession. She can't explain things, and with bad attitude. and with no willing to help customer reduce their pain.
Thanks
