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N
4 years ago

Sorry for earlier comment. Actually it's very conv...

Sorry for earlier comment. Actually it's very conveniently located. Great services. Good accommodation. Value for money. Something else was written for your great cooperative staff , which got lost in translation.

J
4 years ago

Always enjoy coming to this hotel. Service is alwa...

Always enjoy coming to this hotel. Service is always top drawer. Rooms are very well laid out and of a high standard. Food very good, very good bar, just slightly pricey. Hotel is well situated for Rotterdam centre. Close to rail station and tram terminus.

S
4 years ago

Neutral to even unfriendly check-in. As a loyal Hi...

Neutral to even unfriendly check-in. As a loyal Hilton status customer, you don't feel valued.

When asked to upgrade through our status, we were offered a cash upgrade.

A status upgrade was not possible. Otherwise I will not receive any benefits based on my status.

Even the water in the room was missing. We had a King Deluxe High Floor Room, which means 8th floor.

In the evening we found out that the lounge was open. We then ask whether we would get access here.

This was also rejected clumsily and unfriendly, but access was offered for cash ( 40).

You can tell that the hotel is very keen on additional business. Not exactly nice for retaining or retaining customers.

Room was nice and functional. It is best to choose a room with a view of the Weena. location of the hotel

very central. Sufficient cafes and restaurants in the area. Cheap parking opposite the Hoofplein car park.

Even an Albert Heijn is just around the corner - for drinks and snacks

You could choose between 3 types of breakfast. Good for corona conditions and here the staff was very friendly in comparison

to the reception.

Due to my experience I canceled my reservation for the next weekend and booked Amsterdam

I
4 years ago

Nice entrance shame that if you sit in the lobby f...

Nice entrance shame that if you sit in the lobby for a while no one comes to you to ask if you want a cup of coffee (which I pay for myself). Also at the reception it could be a bit more professional it was not an experience that I am used to from the Hilton hotel. It seemed a bit clumsy today

J
4 years ago

I have been to this hotel multiple times and could...

I have been to this hotel multiple times and couldn't have been happier. Staff is extremely friendly, rates are fair. The rooms are nice as well and the location couldn't be better, it's only a short walk from the central station. Some other reviewers mentioned they didn't have free internet, but I've never had that issue myself. Internet speeds were good and I've never paid extra for that. They also have computers with internet available for guests in the lounge if you didn't bring a device. There is also a printer you could use for printing documents, which is great if you've purchased tickets online for a local museum or concert.

A
4 years ago

More

M
4 years ago

Bbbbbb

v
4 years ago

Hilton is really different, the overall feeling is...

Hilton is really different, the overall feeling is very comfortable, the wooden decoration, the texture is also very warm to the travellers.
The location is really convenient. It is only a 5 minute walk from Rotterdam centraal. The weather is cold and you can take the tram to the hotel.

D
4 years ago

Great stay. Beautiful hotel. Especially the staff ...

Great stay. Beautiful hotel. Especially the staff were extremely friendly. The people from Roots were professional, friendly and sincere. I do not know all their names, but ate there on the 24th. And at the reception they go the extra mile. Dunya and Romy especially. Great gold member recognition as well! Overall very satisfied.

M
4 years ago

Had a great stay. Stayed in a jr suite. Great size...

Had a great stay. Stayed in a jr suite. Great size with views of the city. Central to many restaurants and thearters. Onsite restaurant Roots also caters for a great breakfast with more than enough choice from cerial to a full cooled breakfast including omelette of you choice. Will definitely use again when returning to Rotterdam.

p
4 years ago

Staff is good. They talk politely and helpful. But...

Staff is good. They talk politely and helpful. But compare to its expensive room charges ( compare to other branded hotels) there are no good facilities even no drinking water or microwave facility. Breakfast is average. TV is big ( mostly news channels) also room size. Toiletries average. On the whole expensive hotel with normal experience.

R
4 years ago

Really beautiful hotel on the inside with incredib...

Really beautiful hotel on the inside with incredible staff. We arrived earlier and they did everything they could to help us out. Loved the decor in the room. Would stay here again in an instant!

N
4 years ago

I stayed at the Hilton Rotterdam for one night. Ro...

I stayed at the Hilton Rotterdam for one night. Room 819 on the 8th floor. I am totally unimpressed. The curtains are stained and damaged. The arm chair is stained. There is no USB outlet at the bedside. And on top of that, the elevator noise and vibrations can be heard very loud from the room. The purpose of a hotel room being sleeping, dosen't matter how many stars.

W
4 years ago

+ Fijn, mooi en schoon hotel. Vriendelijk personee...

+ Fijn, mooi en schoon hotel. Vriendelijk personeel. Van alle gemakken voorzien. 24/7 roomservice mogelijk. Ideaal en veel keuze. Prima ligging in het centrum

- Harde matrassen en als je partner omdraait gaat het hele bed mee. Prijzig ontbijt 20 euro p.p.

d
4 years ago

Pleasure to stay here. Nice and comfortable rooms....

Pleasure to stay here. Nice and comfortable rooms. Pleasant service and good location - close to train station and close to the centre. Train station area is clean and safe unlike in many cities in Europe.

Hilton Rotterdam

Hilton Rotterdam

4.4