S

S Schneider

4 years ago

Neutral to even unfriendly check-in. As a loyal Hi...

Neutral to even unfriendly check-in. As a loyal Hilton status customer, you don't feel valued.

When asked to upgrade through our status, we were offered a cash upgrade.

A status upgrade was not possible. Otherwise I will not receive any benefits based on my status.

Even the water in the room was missing. We had a King Deluxe High Floor Room, which means 8th floor.

In the evening we found out that the lounge was open. We then ask whether we would get access here.

This was also rejected clumsily and unfriendly, but access was offered for cash ( 40).

You can tell that the hotel is very keen on additional business. Not exactly nice for retaining or retaining customers.

Room was nice and functional. It is best to choose a room with a view of the Weena. location of the hotel

very central. Sufficient cafes and restaurants in the area. Cheap parking opposite the Hoofplein car park.

Even an Albert Heijn is just around the corner - for drinks and snacks

You could choose between 3 types of breakfast. Good for corona conditions and here the staff was very friendly in comparison

to the reception.

Due to my experience I canceled my reservation for the next weekend and booked Amsterdam

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