I recently stayed here overnight while attending a wedding down the street. I was very pleased with the accommodations here. The building is beautiful and the rooms were quite ornate. I was surprised at how nice it was for what I paid. I would definitely recommend this place and would stay here again in a heartbeat.
Wow. So it was just terrible all around. The room was very small bed practically had springs coming out of it. It was literally sinking in. The shower had mold and is a stand alone shower, no tub. We were supposed to have a double bed but only got a single and had to request a roll away bed. I've had better experience at a Holiday Inn. I'll never be back. Nice on the outside nice hallways etc. But the rooms are not cared for. Oh and the hair dryer would only plug in behind the nightstand and the plugs were very worn out by the lamp. Don't for to pay for your parking! Way too much in my opinion $28 to park.
Very clean good rooms only downside is one of the doors doesn't work and it's cold out
Good amenities, room organization and stocking was a little lacking but I am enjoying the stay.
Most comfortable bed it was a wonderful stay. Nothing at all was bad
Food and drinks were great, building itself is terribly tacky.
Beautiful old hotel with big rooms and a great location in downtown Milwaukee
It's a clean hotel as per expected. Was a bit taken back that my room did not have a mini fridge. I would assume that's standard nowadays.
My Husband booked this room again without my knowledge. However, I'm always willing to give a place a second chance though. This time around, the room was a little bit better. The manager never called me from my last day but that's just fine. The biggest gripe I have this time is that we were harassed by the housekeeper. He was stalking our life! There is no reason for a housekeeper to stalk you at 8:30 a.m. in the morning and check out time is at noon! He came back knocking 3 times. We had a late flight got in late and this is what we had to deal with. They put us by the loading dock and it was extremely noisy. They need to have microwaves and refrigerators in the room. Smh!
Beautiful place, great architecture... was their for 5th annual Veterans Ball...
I never leave bad reviews, but this one is necessary... I'm shocked this Hilton is considered 4 stars, cool building but anything you want besides just a coffee pot is an extra charge! Mini fridge $35 extra, parking $25 extra. Not worth the price unless you get a great hotwire deal. Even the concierge when we checked out said "sorry I don't make the rules, don't get it either". Our bathroom was discussing, hair in the tub, sink, and even stuck to the walls next to toilet. Never staying here again. Love love love the Pfister!!!!!!
Comfortable, elegant rooms, excellent breakfast service, good atmosphere and the hospitality from the staff was very nice. Their prices are affordable. Can't wait to come back.
Spent the night for my father's wedding. Room was nice and bed was comfortable. I'm 8 months pregnant so that is saying a lot. Food was great and every staff member we came in contact with was fantastic. The only real issue we had was our room key wouldn't work in the parking structure but we weren't charged for it. Overall good experience.
It was an amazing place to stay! So beautiful and close to everything we wanted to do .. The restaurant was amazing dinning the Starbucks was the bomb every morning the only thing I didn't like was on our day to leave check out was at noon but the housekeeping knocked on the door at 8'oclock
Friendly staff and clean rooms. Great location close to a lot of attractions.
Amazing location, nice amenities, friendly staff. Very nice view over different parts of Milwaukee.
This hotel is not secure. I stayed here for 2 weeks on business, returning after a few days of travel elsewhere while leaving some belongings, and on my final night I returned from dinner to find my room reeking of marijuana smoke. Someone had clearly been able to enter my room (and potentially was doing so for several days without my knowledge). Thankfully I noticed nothing missing but immediately called the security guard, who was nice enough but he simply asked the front desk for authorization to switched rooms, skeptical that there was a problem because he doesn t smoke marijuana so doesn t know what it smells like (so, what does that mean, I m the suspect?). There was never an acknowledgment that there was a problem, and the hotel staff did not offer an apology or any other concessions.
Additional security concerns: you can enter this hotel on the ground level with access to elevator and stairs before entering the lobby on floor 2. There are multiple businesses within this building and there are multiple entrances so anyone can gain access and roam the hallways.
Additional problems: this is a 2 star hotel posing as a 4 star hotel. Nice lobby, very low quality rooms. Simple, basic things like picking up laundry/dry-cleaning do not happen even though they I followed the instructions. After calling about it, I was informed I needed to deliver the laundry bags to the concierge. That seems strange, plus these instructions were not included on the laundry form. Poor quality and lop-sided beds. Very loud in-room heaters and air conditioners instead of high quality centralized HVAC. Showers leave bathroom floor a puddle. The hotel is a few decades overdue for a renovation.
I would highly recommend that you look elsewhere for the many reasons discussed above.
Reasonably priced but yet elegant. Parking structure attached to building via sky walk.
It was great staying a night there. Their bar had awesome food and drinks.
Beautiful hotel! Attached to the Wisconsin center which was very convenient for a new years show. Handled the large crowd very well. High top floors with beautiful views was definitely a plus!! Will be back for another visit soon!!
This place is always clean staff is always friendly beds are very comfortable I I stay here all the time whenever I have family in from California
Very cool old fashion hotel feel with updated rooms. The grand feel of the hotel is hard to find these days.
Spacious rooms, wonderful service. This hotel is gorgeous.
My friend purchased a room for my birthday, and we had a wonderful time. This hotel is spectacular, with a beautiful guest lobby and bar area. One of the better stays I have had in Milwaukee.
First time staying here for a Cubs/Brewers game, beautiful hotel!
I travel here a couple times a year for work. As a professional motor coach operator, hauling a professional sports team, I spend many nights in hotels all over the eastern half of the country. I always get excited when I see the schedule is taking us to Mileaukee. Great city, with my absolute favorite hotel of all the cities we travel too. The Hotel is almost 100 years old, but do not let that fool you. No creaky floorboards or paranormal spooks here. For being as old as it is, the modern upgrades added to the original decor are just perfectly mixed. Two attached restaurants (Miller Time Pub, and the Chop House) are both fantastic. Staff at the hotel are second to none. Extremely friendly and helpful. Right across the street from a major department store and attached shopping mall. Looking at the history of the hotel on Wikipedia, it states that this was All Capones base when he came to Milwaukee. They have 6 consecutive AAA four diamond awards on display at the registration desk, and I am sure the 2017 award will be added as soon as it is awarded to them.
Stayed here year after year going to Brewers on Deck! Today the Hilton closed down the skywalk! NOT STAYING HERE ANYMORE! UNACCEPTABLE!ANYMORE!
I stayed here for a 5 day conference; my room was cleaned only once during my stay. I called on the 3rd day and was told someone would come the next day to clean/restock, but no one did. The next day I went down to the front desk and spoke with a manager; I was told again someone would come, but no one did. The next night when I got in I called the front desk; I was told someone would bring up essentials for the room since housekeeping hadn t been there (toilet paper, etc). No one came. After a second phone call and speaking with the supervisor at the front desk, they apologized and I was given a ticket for a free breakfast the next day. Given the unanswered phone calls in between and the long lines at the front desk, I think this particular hotel is very understaffed.
Great atmosphere. Old school hotel vibe with a bar and grille and Chophouse inside of the hotel. Rooms were clean and updated
They over charged us $200 and didn't offer us any compensation. Took 3 days for the money to be returned. Poor customer service.
Solid 3 stars. The beds and pillows are comfy which is most important. Classy classic lobby but the carpeting is showing it s age much like it s showing it s skeletal interweaving. The elevators are a bit tired as is the sink in my room. Think of this as the Taj Mahal your grandparents went to back in the day. I d stay here again for the reasonable rate. The Starbucks downstairs is great in the morning but I beg of you go anywhere for food except that Miller themed pub downstairs. Drinks come quick the service is good for the first half hour can t speak for the food since we left before it arrived.
The hotel is beautiful and has an awesome atiquated feel to it. That being said the room we had with a king sized bed was rather small for the price.
I got to say this is by far the weirdest mall in North America. It's directly across the street from the conference center (which is where I came from), and it's part department store part shops that belonged together in the 80s but do not any more. In fact the whole mall felt like it was out of Weird Science... still? It was a great stop for a break on the conference.
Always friendly and good food! Great place to sleep!
Comfortable bedding, spacious. Excellent dining, activities in nearby area. Overall good experience, satisfied.
If the rooms were cleaned thoroughly this would have been a 5-star hotel! Room service was awesome!
Great fast service. Big place very clean and upper class. It's not a ghetto hole in the wall. But it has great prices on drinks and food. If you like to hear about how bad slavery was there are some young blacks 2 blocks away hitting a joint talking about just that as if they were also slaves. It's on you... Lol. I can give a fk. This place is nice.
Very beautiful hotel. Historic touches and beautiful chandeliers. Large selection of suites. Self parking costs $28.
Clean, comfortable. Parking was pricey but its downtown. That's to be expected. Slept well. Room was nice. No complaints
Great hotel, classic design that brings back the golden age of classic hotels. Great staff, nice variety of food choices in the lower lobby, added bonus? Millie!!! A little taste of being home while traveling, getting greeted by Millie every time you go to the lobby!
Overall a nice and historic hotel. Friendly staff and nice rooms. Was a little disappointed in how soft the beds were, but still slept well. It's a big place with lots of events happening.
Extremely convenient that they're located downtown with a Starbucks in the lobby.
Beautiful venue. The place was gorgeous. The wait staff for dinner was generally terrible, but the venue was fantastic.
In our hotel now...not happy since they offered me a upgrade for $8 and even showed me and my husband the room..but now it's $20,the front desk clerk did nothing but talk jibberish to us! To bad because we were scoping out hotels for our 31st wedding anniversary, I am NOT happy!! Our room is so small!!! I hate it!
Upscale historic hotel in the middle of Downtown Milwaukee. Convenient to many shops and restaurants.
Do not stay here! Staff is extremely rude. The manager was zero help and never addressed my groups concerns.
Clean room. Great atmosphere. Price depends on where you book... So check different sites. Great location for anything downtown. Great food on premise.
Didn't stay there just wanted Starbucks and it's not clear where to go since they're under renovation
Rooms are overall clean. However, ours was small with a small bathroom and furniture that appears outdated. The tub drains slowly, resulting in several inches of standing water by the time one finishes showering. The lights are dim. We blew a fuse plugging in one appliance. There is no fan in the bathroom. The fans on the room do not turn on very high and changing the thermostat did not change the temperature accordingly. There is also a lot of noise bleeding into our room, either from the hallway or other rooms. The beds are comfortable, though, with fresh linen and nice pillows. The bellhop was nice at check in. Location is central, with easy access to the highways.
Very friendly staff, location was convenient enough, plenty of places to eat nearby and in the same building. Attached parking garage
Loved my stay here. Room was a great size. Lots of food options in house. Staff was nice. Can get pretty much anywhere for a $5 Uber ride.
The Miller Cafe is a must if you're close! The food and service is excellent!
I have never had a bad experience at this hotel. I have stayed here several times, and always each visit. Top notch service, and lovely, clean rooms.
Staying here again tonight and as always, a lovely experience. We were checked in to our room by Daniel Hernandez, who was exceptionally friendly and helpful. Staff members like Daniel are what make a hotel stay special.
The rooms dont have a minifridge which is a little inconvenient. Otherwise the rooms were comfortable and they offer free wifi.
The Chop House has excellent food. The hotel is high class. Located in the downtown area you are close to so many stores and activities. A great place to visit and a fantastic place to stay.
Great service with friendly and professional service
Nice place. Many places to eat inside. There is also a Starbucks and a bar in the same building (pretty much). Attended an event here. Seemed well managed.
I love this hotel around holiday time. The decor is so beautiful here!
Love the older hotel. Great condition but the lobby has fantastic character
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