Hilton Malta Review

Among top 5 Hiltons I've been at so far. Considering how I live in hotels more than at my home, that should say something :-)
Rooms are very spacious, for regular King rooms. It's Malta, so the surroundings are, naturally, beautiful. However, the building itself is huge and full of amenities. If on a business trip, it's possible you won't need to go out on a scorching heat and leave the hotel much.
Two pools (indoor/outdoor), spa, sauna, gym, even creche... Probably more things that I missed. Navigation through the hotel can be tricky though, as some corridors are closed.
Staff, as usual for Hilton, is all genuinely smiling at you and making you feel welcome. Mihajlo from the reception knows *everything*. Seriously, I should have asked him for some lottery numbers :-)
Anyway, well-deserved 5*. Good restaurant, good food, clean pools, locker rooms, showers.... you get the point. Looking forward to staying here next time I'm in Malta :-)

Cant get a Better View . The Rooms are perfectly placed. Staff is very Courteous and food is amazing , All day coffee shop just gives you the best business place.

Excellent hotel, very friendly atmosphere everywhere..

It is the Hilton. The service is 5 star and it comes with the name. Right in the heart of St Julian's where all the action and night life is but away from it all if you want peace and quiet. A true 5 star hotel

Such a lovely hotel - friendly, helpful staff, lovely breakfast, the picture I've posted is the view from our room!! We came back to cakes for our anniversary on our first night. Can't fault this hotel and hope to be back again.

Not resident in the hotel but dined in the foyer bar last night and the meal was spot on, very tasty, service brilliant couldn't fault anything enjoyed every aspect but returned today for afternoon tea and sadly a little disappointed whilst there was plenty of cake selection didn't want smoked salmon sandwiches and the sandwiches we received were poor hardly any filling at all and tasteless also no savoury item as listed in the menu L Gargettt

This is not a 5 star hotel. How it got 4.7 google rating is shocking. To sum it up, it is dated and dirty. It also seemed like the hotel was renovated in different stages because parts of the hotel are piecemealed together.
Our expectations were set very high because of the online ratings, but I would not recommend to revisit.
CONS:
- The layout is convoluted and confusing. You have take multiple elevators and walk down long hallways just to get to where you need to go. We stayed on the 11th floor, supposed to be sea view (a really view of the other rooms on side of the building). We had to take elevator to 5th floor (where the lobby is) then walk across a long hallway and then through the lobby then walk down stairs or take a different elevator to 3rd floor to where the pool is. And to get to the executive lounge, it's a different set of elevators.
- The lobby is newer and modern, but you have rooms that are outdated. See hallway pictures. Some blue theme, some brown theme. Doesn't match lobby and common area aesthetic.
- Our room was dirty. The sheets were stained and so were the pillowcases (different kind of stain than from sheets), ants in bathroom.
- The concierge sucked. On several occasions we asked for tips with the ferry and the guy said to check online. Other occasion, we asked about reservations to a restaurant and he said that he'd call us back but never did.
- Crowded, seemed short-staffed at times.
- We asked for late check (Gold Hilton status) and though we understand it's not guaranteed, we were offered 25euros per hour extra. No thanks.

PROS:
- The front desk staff were lovely and friendly. As well as the porter/valet.
- They were gracious and sent out complimentary desserts at dinner because we were there celebrating a milestone.

Excellent Service & Excellent Food.
I Will Recommend Hilton to my Friends.
Keep it up. Lino Scerri.

Lovely hotel. Kind service although I did not stay there. Dinner is good and the lobby is wonderful.

Really delicious and variety of food .An excellent Sunday buffet lunch..

This hotel has so much going for it, especially as a Diamond HH Member. It's recently been totally refurbished to give it a smart modern feel, which I think puts it in the top 10% of Hotels that I have visited. Place has loads of Pools and a club area nearer the sea, but as I understand this has no direct or infrastructure (ladders/sea pool) for sea swimming. Shame for such a beautiful hotel, located on the coast.
Location is very good, with plenty of places to walk and explore.
Tip - A great supermarket is located just outside (arcadia/waitrose) if you have any needs shopping needs (Nappies, beers ..)

What about fantastic everything. Location fabulous very kind staff

Five star for our super weekend in the hotel super food super breakfast and super room with super view.See you soon.

Absolute top class in terms of service, friendliness and quality

Excellence for:-
Ambeince
Welcome
Service
Wide variety of food.
Well done!

An absolutely fantastic hotel, best Hilton in Europe. Lovely location, lots of facilities, very friendly supportive staff, two amazing quality restaurants.

Beautiful restaurant room very beautiful and spacious

Outstanding! The executive chef delivers the goods!

We had Sunday buffet lunch at the Oceana restaurant. The food was excellent, the service was always polite, timely, and attentive, and the environment was spacious, well lit and with a pleasant view. Highly recommended.

Lack of tact at Hilton Malta hotel
We have booked a "dream" weekend at the Hilton Malta hotel for this weekend. Unfortunately for us, my wife suddenly fell ill, forcing her to undergo chemotherapy-type treatment. Naively we asked for reimbursement for our stay with a medical certificate to support it. We received an answer of no receiving for the simple reason that it was too late, although it had been two days since we had notified them. So if the Hiliton hotel chain refuses to reimburse 541.50 for a very valid reason.
I hope that all those who have in their direct or indirect entourage a person suffering from this type of disease have in a corner of their head this lack of tact when validating a reservation in these hotels.
In any case for us we will never set foot in an establishment named HILTON for this lack of compassion and humanity.

We stayed for 4 nights for our wedding anniversary, the hotel and team were fantastic, can't fault the place, very friendly and John in the executive lounge made our stay even better with his food and Mlata recommendations (thanks John!) Can't fault this place. Stunning.

The activity I visited was fine but the facilities and refreshments were not adequate for such a high amount of people