Hilton Malta Review

Car hire, the worse and most ignorant unhelpful slow useless service ever. Ended up leaving without a prepaid car. NEVER USE IT

Fantastic Location. Outstanding hospitality. Verry good food, don't miss the Desserts!!! And for sure have a afternoon tea!!!

The most amazing hotel! I absolutely loved the morning breakfast buffet as well as the yummy deserts! The room was always clean and the pools really nice! Definitely super expensive but it feels good to spoil yourself once in a while. Really enjoyed my five night stay in beautiful St. Julian s!

Like all Hilton hotels, the quality and service is second-to-none. The only negative about this visit is that I paid extra for a sea view but only got a view of a massive palm tree.

The structure is good, not the best. But the customer service is poor, had a very bad story, the operators bounce without solving. I absolutely don't recommend it. To avoid, they found the quirk to not serve the customer as it should have been.

Beautiful and well-kept property with nicely appointed rooms that pass the white glove test. Property boasts a five-star rating, but falls short, in my opinion for the following reasons:

For this trip, we booked a room to include executive lounge access as we normally do on trips longer than a couple of days. The advantage is having a normally more intimate setting for Happy hour to end the day, in which we were disappointed with this property as you have to arrive very early to get a seat before they open the doors. If you fail to do so, the room may be packed with no place to sit. You are not allowed to take even a soda from the lounge, so taking a cup of coffee or soda back to your room is forbidden, even if you are unable to find seating.

When we arrived at the hotel, we found no bell staff to greet us or assist with luggage. This definitely is a disqualification for 5 star rating. The check-in process was smooth and offered a traditional Malta Mulled Wine at that time, which is quite good.

A few minutes after arriving at our room, we were offered turn-down, which we declined since we had just finished 17 hours of travel. This was not offered at any other point, which would be normal expectation for 5-Star rating along with a simple mint or candy and/or itinerary for the next day.

For Honors Gold Members, the breakfast in the Executive Lounge was very good. Fruit and Melons were perfectly ripe, and the resort-style eggs were not too runny on most mornings. Morning staff in the lounge were excellent. It is worth taking the breakfast over the points as we were not disappointed in the quality and variety of food.

It is worth booking on the higher floors with great views and balconies unless you plan on spending little time in your room. Beds are comfortable and the rooms pass the white glove test. Everything is wiped each day and the floors are mopped with nice touches of towel characters on the bed each day. Expect a typical European climate control where there is no way to set it to a comfortable setting at night. We had to sleep with our sliding door open a couple of evenings to keep the room cool enough to sleep.

There is also not Hotel Staff outside to help with Taxi and the Taxi drivers seem to have their own system. This does tend to distract from the entry as there are normally a number of Taxis directly in front of the property with the drivers mulling about and no organization. Would expect a 5-Star property to have staff and one Taxi at the ready and the rest of the area clear for incoming. This is the first impression of the hotel. The other issue is the doors. They either have a slider or a revolving door and anyone's guess as to which or why they change. We got stuck outside for a couple minutes one evening when the sliding door would not open. It was not until someone attempting to leave had to go to the concierge for assistance in opening the doors.

Service for the most part was excellent and the quality, condition and upkeep of the property is very good. I rate this property as a typical or slightly elevated Hilton branded property that normally boast 4-Stars.

For people who seek out the name brands for the loyalty offerings, the location is better than the Radison and Westin, but probably a bet less than the new Marriott opening soon. It is a nice, but long walk to the Sliema Ferry over to Valletta. Recommend that with a cab ride home at the end of the day.

Can't comment about the Casino, and I was under the impression it was owned by the same company. We attempted to go down once, but there looked to be very few people in there and we waited for a number of minutes for a couple people in front of us to go through an identity process before entering. We choose to leave after waiting for some time without going in. I would recommend to the property to make it easier for hotel guests to register for the Casino as the impression we got when we went down there was a little shady.

We had dinner at the Oceana restaurant, it was delicious, excellent service, great food, there is something for each taste, the quality served is extraordinary for a buffet. Easily the best buffet in Malta

Perhaps the most pleasant stay I've ever had in any European hotel. Staff were extremely professional, helpful and smiling all the time. The spa and gym facilities are excellent, as are all the bars and restaurants on site. Make sure you pay a visit to all of them. Thoroughly enjoyed every meal and drink we spent here. The attention to detail by management and the crew throughout your Hilton experience is very impressive. The hotel itself looks fantastic inside and out too.
I can't think of anything negative at all about our experience here, I will do my best to return soon.

well-kept rooms, all bright and very clean, spacious atmosphere, environment a little too cheerful and lively, but the windows and doors are excellent, pool very good, sea view outstanding

Nice place to grab a drink and get out of the heat.

Probably one of the best hotels in Malta, beautiful location, friendly staff

Oceana restaurant buffet is one of the best in Malta!

Very average hotel but perhaps already the best in Malta.

Second time we held the FKNK Christmas dinner at the Oceana restaurant, second time came out completely satisfied. The food, variety and quality; the service and atmosphere all blended together to make the evening a fantastic one. I recommend Hilton any time.

Magnificient location overlooking the sea and harbour..

Great location, what you expect off a Hilton, nice dining choices and accommodating as always.

Beautiful hotel. Huge seafront pool. The rooms have a great view. The sea has direct access. Excellent breakfast. Elegant tai restaurant. Nearby many restaurants. Spa and indoor pool. Good choice.

Perhaps the best hotel in Malta. Five stars to all services

The minute I entered this hotel had the WOW factor. I left with an AMAZING experience :) thank you for the wonderful stay .

Very good hotel Recommendable. Modern rooms with very comfortable beds. Several pools and several restaurants. The breakfast was very good. The food of the restaurants very good.The staff in general very well to highlight one of the girls who speaks Spanish of the towels, lovely. <br/> However the older man who informs you of the excursions is better to stay in his house ... I went to ask and he quickly ventilated me. <br/> The girl who attended my husband in the gym was also very edge and this does not usually happen in 5 star hotels. improve some things ... lack of information at reception, some details in the room than in other hotels in this category if they have as a fruit basket or chocolates for children ....

it was a really lovely place to be. The food was great, the people were great. The only problem really was it was really noisy

Outstanding and impressively polite staff, nice breakfast, stunning view from your room window (just make sure to book one overlooking marina). We traveled in January so it was a bit too cold outside to swim in the outdoor pool but the facilities look great and we will take advantage of em when we get back to Malta. You should definitely consider Hilton Malta as a top notch option for your stay on the island.

Beautiful room on the 8th floor. Staff were lovely and extremely helpful. Possibly the best hotel experience I've ever had.

One of the best place I've stayed. Friendly staff, quick on getting back to you. Excellent food and drinks (their tea time is amazing,) their restaurants have beautiful views and atmospheres.

Nice terrass with a lovely view made the afternoon in Malta perfect.

Another really nice property. Very large so a long walk to reception. Good location. Friendly and helpful staff.

It's modern, clean and staffs are kind. But there's no hair dryer and bathroom amenities are not that great.

I really nice hotel . Easy to get everything . The reception staff is amazing . Thank you Tito for make us feel welcome and Simone , and for the room chosen for us , a beautiful view and spacious .

Very enjoyable evening food plenty of it and the staff very nice and helpful

My favourite hotel in Malta and I've seen quite a few. :)

Very classy hotel, overlooking the sea.
Marina at the foot of the hotel.
Spacious room with a small terrace.
I recommend

Beautiful hotel. Nice pool and lovely restaurants. Very clean rooms and helpful staff

Visited for the day, used the gym and the tennis court (which on a breezy day is better described as a wind tunnel, so it felt more like baseball at times ). Both are very good. We also had coffees, etc in the cafe in the lobby, excellent service and food. It did seem a bit of a place to see and be seen, so if you're into that, this is a very good venue, at different times there were 3 different Ferrari's parked in the entrance!

We went to snack for three days and the coffee is delicious. Ask for a machiato, it's great.

Amazing guest services. Rooms were immaculate and the hotel is stylish and modern.

One of the best hotels on the island in every respect

One of the best hotels in Malta. Great for families or even business.

The ideal hotel to satisfy the need for absolute rest and relaxation, as well as to serve as a starting point to immerse yourself in the lively (night) life of St. Julian. Exquisite facilities and very courteous and helpful staff complete the excellent overall impression perfectly.

Thank you for another wonderful holiday, (third visit) this is a great hotel with a warm welcome and everything you could wish for to make your holiday special.

Despite the sign on their website that specifies that the restaurants accept dogs....well they don t. I have a mini Pomeranian extremely well behaved and clean the concierge refused to let me in towards the terrace to have lunch.
How deceiving and unfriendly!

Magnificent hotel! Do not hesitate any longer, you will not regret it!
Smiling, welcoming staff, spacious, clean room, everything is at the top!
For the French, Thierry at the reception will be of a precious help in addition if ever you do not master English.

High level breakfast is stagnant but the breakfasts in every Malta face

We used the gym facilities here for the day and was good. Gym is a good size, nice pool, and lovely spa. The view in the reception area is both massive and amazing, looking out to the sea. Even if not staying here, I would highly recommend a visit.

Great hotel. Great room great staff and location is perfect. Recommended