michael bellet

Review of Hilton Malta

Lack of tact at Hilton Malta hotel

Lack of tact at Hilton Malta hotel
We have booked a "dream" weekend at the Hilton Malta hotel for this weekend. Unfortunately for us, my wife suddenly fell ill, forcing her to undergo chemotherapy-type treatment. Naively we asked for reimbursement for our stay with a medical certificate to support it. We received an answer of no receiving for the simple reason that it was too late, although it had been two days since we had notified them. So if the Hiliton hotel chain refuses to reimburse 541.50 for a very valid reason.
I hope that all those who have in their direct or indirect entourage a person suffering from this type of disease have in a corner of their head this lack of tact when validating a reservation in these hotels.
In any case for us we will never set foot in an establishment named HILTON for this lack of compassion and humanity.