Hilton Atlanta Marietta Hotel

Hilton Atlanta Marietta Hotel Review

Reviews 876
4.1
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M
4 years ago

Horrible stay. Stay away from this place. The curt...

Horrible stay. Stay away from this place. The curtains were ripped and the room smelled like cat pee. It needs to be renovated, which is fine, but there's no excuse for just being dirty. The shower steam set off the smoke alarm twice. We've never had that happen before. The bar top was dirty and sticky. I will say that any staff we came in contact with was professional. However we will never stay here again!

E
4 years ago

I was here during the evacuation for hurricane Dor...

I was here during the evacuation for hurricane Dorian. My dogs were with us, during this time. My little Pomeranian died one day after our visit here from HGE and went into hypovolemic shock. She was hiding under the bed in our room, but I think she caught it from our stay.

R
4 years ago

Peeling wallpaper, no drinking glasses in guest ro...

Peeling wallpaper, no drinking glasses in guest room, tiny shower faucet I wouldn't put in a guest bathroom, lack of water pressure, one elevator smells deeply of urine, etc. On the positive side, very comfortable bed, and the staff is very nice.

B
4 years ago

This hotel is really pathetic! They charge me for ...

This hotel is really pathetic! They charge me for a room that I did not stay and when you reach out to them, their arrogant manager Ricky states that he cant help us and we need to contact his accounts team. So first they charge me without an explanation and then they want me to do the running around to figure out what happened. Pathetic customer service!! There are far better Hiltons around this place. Please make a wise decision

M
4 years ago

On

B
4 years ago

We checked in late last night. Was told we get bre...

We checked in late last night. Was told we get breakfast. The room was hot even though the Ac was set to 60. The elevator doesnt go down from the 6th floor. Went to breakfast and asked fr a voucher which we didnt have. Then the lady had to make it known to everyone in the eating area that we didnt have a voucher but they would comp the $10.95 for the two of us. The food was cold and gross. It wasnt worth a $1.95 for the food. Very disappointed in the service.

S
4 years ago

Attended a 2 day Co defence here. The facility is ...

Attended a 2 day Co defence here. The facility is really nice, the staff was friendly and the food was great. They do not offer wifi in the lobby :(

There is a great view of the golf course from the restaurant and the place is filled with bits of southern history. Hopefully I'll get a chance to stay next time.

J
4 years ago

Cute hotel and room. Friendly staff. It took abou...

Cute hotel and room. Friendly staff. It took about a day for the AC to really cool off the room though. The cleaning crew cleaned our room but didn't replenish the toilet paper. Had to call the front desk twice to get it. Eventually, just went downstairs and picked it up myself.
Overall, nice hotel. It's close to restaurants and shops. Would stay again.

E
4 years ago

The check in was terrible. Im 2000 miles away fro...

The check in was terrible. Im 2000 miles away from home and they could not find me in the system. Then they stated that I was put in the wrong room and would have to move me at 11pm. TV didn't work. Then she said that I didn't have to move at all. VERY UN-PROFESSIONAL.

A
4 years ago

Mm.

K
4 years ago

Front desk to check in - Debra - she is a rockstar...

Front desk to check in - Debra - she is a rockstar!!! Hotel suite was very nice. Bedding was great. Only beware of the tiny bathroom and that the walls are THIN. People next door to me were cranky because they could here us talking. It s Friday night at 11:30 and we just got back from a wedding. So be quiet. But when I come down for the breakfast which is pretty good! But I like to have a chocolate milk AND it is bad. People - please! When u see a bunch of 1/2 drunk containers - Check them. I opened my cap and I couldn t even try it. The date was today so I get it but I m glancing at several tables and milk jugs on tables left not touched. On a good note - servers were all so nice. But can I just get a chocolate milk!

W
4 years ago

Great property with a convention center and golf c...

Great property with a convention center and golf course. Next door is the Gone with the Wind museum. Great combination of comfort and affordability and old south charm. Restaurant/Bar has limited menu but what they is very good. Excellent service! Have been here 5/6 times and it has never disappointed. We will be back.

S
4 years ago

The place was magnificent; the room was beautifull...

The place was magnificent; the room was beautifully decorated from the lights to the table arrangement, the servers were very friendly and polite. There is nothing to complain about. My next event is definitely going to be there. Hopefully, they won't change by then.

M
4 years ago

The Hilton Marietta is located away from what I wo...

The Hilton Marietta is located away from what I would consider to be a prime area. Being just off of heavily traveled Powder Springs Road it is never the less quiet. The building is well cared for and has an old look. Attended a day long conference and was happy with the accommodations. Lunch was well prepared and very tasty. The staff was attentive without being in the way. Would look forward to another visit.

H
4 years ago

I tried to cancel a reservation 10 minutes after t...

I tried to cancel a reservation 10 minutes after the deadline, and they wouldn't refund me. Had to call the next morning and apparently they don't acknowledge emails. You would think they would have helped the customer out in hopes to foster a long term relationship, they didn't. Don't expect any grace from this place.

J
4 years ago

Mlm

C
4 years ago

So disappointing on so many levels. The room was j...

So disappointing on so many levels. The room was just standard nothing extra nice like you'd expect. Fitness room was extremely small only a few pieces of equipment. The pool was not open because they don't open it until memorial day and it doesn't state that on their website either. we both brought bathing suits( even though it was 85 outside ).The room did not stay cool enough at night I mentioned it to the desk and they sent maintenance up 2 days in a row but nothing changed and they were full so we couldn't switch rooms. Instead we actually left a day early because we couldn't sleep well due to the poor A/C system. Would not recommend or go back.

K
4 years ago

The hotel looks nice from the outside but that's a...

The hotel looks nice from the outside but that's about it. We ate at the restaurant one night and the food was okay but came out cold. Only one of the elevators was working and the one that was working was very slow.

T
4 years ago

Outstanding service all around, grrrrreat breakfas...

Outstanding service all around, grrrrreat breakfast, awesome location to the Marietta square, and on a golf course. Otherwise it's a solid 3. The entire hotel needs updated. In dire need actually. The bar, however, does not. I think the feel of it is perfect...a major downside is there are fruit flies EVERYWHERE by the tap. It's disgusting that the beer was poured near a swarm of fruit flies. Parking is a complete breeze. The stress of parking at places like the Hyatt Regency ruin a stay before you even walk in the door; it's a relief to be stress free as I park my car. It's less than 10 min to the Marietta square..which is worth the trip for dinner. The dinner at this hotel is not worth it, but most hotels are overpriced anyway. Your $$ will go much much further at the square. The fitness center isn't much: a rack of dumbbells, treadmills, and ellipticals. Other Hilton's are far more equipped, as is the Hyatt Recency.

B
4 years ago

Very nice in Marietta. Large hotel. Nice to see a ...

Very nice in Marietta. Large hotel. Nice to see a lot of families in the lobby. A little hard to find at night. Charge an additional $5.00 for parking per night. Go to Priceline for your room, express deals: Paid $85.00 a night as opposed to $165.00. Not worth it for $165.

Z
4 years ago

Older Hilton property but thought it was perfectly...

Older Hilton property but thought it was perfectly fine for a weekend stay and for the price. Lobby bar was nice, staff was more than willing to accommodate on a couple random requests.

Overall I d be willing to pay a bit more for a more recently renovated property, the bathrooms especially were pretty old.

J
4 years ago

This is a very decent, standard Hilton. I ve been ...

This is a very decent, standard Hilton. I ve been here twice for dinner meetings, and each time the food was not great. I don t know why Atlanta is in the title, as the hotel is far from the actual city of Atlanta; so be aware of the location before you book here.

C
4 years ago

I have stayed at this hotel from Jun 4, 2018 to Ju...

I have stayed at this hotel from Jun 4, 2018 to Jun 5, 2018 and I was supposed to stay until Jun 7 but checked out on the next day because this was the worst Hilton in my whole life. I did not want to give any star but I have to select at least one star. Here are the reasons.
1. A big cockroach was found in the bathroom at night when I went to the bathroom. A photo is attached.
2. They gave me a different room but it was for a handicapped person and because of that the shower was with a hose and it could not remain because of the high water pressure. I had to hold the shower which was not convenient.
3. When I woke up in the next morning, what I found was that the sheet on the bed was very dirty. (The photo was attached).

There was a reason that I tried this hotel because I have been staying at Sheraton for my project in this area which will remain until the end of this year at least so I wanted to try Hilton as I am a diamond member at Hilton. But what I got from this hotel was the worst experience (nightmare) ever. When I talked to the manager from the hotel after I checked out, I explained all these things but he did not seem to realize the seriousness and I felt that he somehow used to this kind of situation. He said sorry and he told me to let him know what he can do in the future when I explained the reason why I am here and I have more people in my team for the project who may stay at this hotel in the future as well but I would not recommend not only to my team members but also to anyone who are trying to stay at this hotel. I am going to report this hotel to the diamond membership hotline at Hilton as well. The hotel itself is good except the smells from the carpet as they allow animals, and small room with the size of the hotel. There are problems everywhere, from cleaning to the maintenance to the management. What I can tell is that this is not a good hotel to stay from my personal experience.

Hilton Atlanta Marietta Hotel

Hilton Atlanta Marietta Hotel

4.1