Hilton Americas Houston Review

Location location location! Right next to the GRB convention center. Starbucks here isn't as busy as at the convention center.

I attending during a convention, and I love the hotel.

Beautiful hotel with great amenities. Access to the rooftop is also awesome.

Nice, clean room, friendly staff, and best breakfast buffet ever!. Pappadeauxs across the street and access to Pappacitas from the lobby! Toyota Center next door south, George R Brown next door east, Discovery Green next door north, and Minute Maid Park just two or three blocks further north. West was downtown Houston, nation's fourth largest city. Easy walking or can take the Green Line for free. Stops right in front of the hotel. Had a blast!

Came here for a conference, beautiful hotel with a great view

Room was fine until bathroom floor was completely flooded overnight. Staff was nice and said they would look into it but we were only there for the one night.

Conference held here. Overall good experience, Grab- n-go meals served for conference a little on the pricey side, but otherwise Great facility

Nice size room, comfy bed, food was good, and plenty of bars/mini-bars for socializing

The place was really nice. The food was great and they treat you like a king.

Went to a seminar and breakfast. Was both clean and Very comfortable

Lot of details missing in the big crowd we were and hotel tried their best to accommodate us as efficiently as they can. Thank you and God bless the staff of Hilton

Very clean room. The best Hilton I have ever stayed at. The staff were great too. If ever in Houston again will be staying here

Very convenient location for the downtown Houston area!

We always stay here when attending events at the Toyota Center or Minute Maid Park. It s location is close to both venues, it overlooks Discovery Green, has a Pappasitos, Starbucks, Spa, and Fitness Center. Everything you need is right here.

We enjoyed a Staycation for our anniversary . Had brunch at the Pappasitos inside the hotel. Emmanuel was our server. He was excellent. Very attentive. We enjoyed the hotel's breakfast the next morning, with Mohammed as our server. Also excellent service. Both I would describe as professional waiters. (See my other review on Rainbow Lodge) As for the hotel, it was also great. Our bellhop and valet did a great job as expected with any high end hotel. We usually stay at Zaza, and we're glad we gave Hilton a "chance" to exceed our expectations! :)

Everything was wonderful, clean and people were very professional! My husband and I really had a nice time.

Great amenities! Ambiance is wonderful and surrounded by great reastaurants!

Great lobby area that includes a Starbucks, bar and 2 restaurants. 5 star decor and right in the heart of downtown next to discovery green. Connects directly to the convention center via indoor bridges for easy access to events. Great location and hotel.

Overall a nice hotel! It has a skybridge to the convention center, so if you are in houston for a convention, this is the place to stay. The rooms were clean quiet and comfortable, and they have a mini fridge in each room. The lobby is beautiful, and the buffet (and buffet staff) on the first floor were wonderful.

I was a little disappointed by the staff in the executive lounge on the 24th floor. They are supposed to provide a buffet at certain times of the day, but they were often late opening the doors. This is a pretty critical flaw if you are here for a convention and your day is carefully planned. They frequently ran out of food and drinks in the lounge, and were slow to refill them even when asked repeatedly. Also, the executive lounge is too small for the volume of people they let in. Many people were stuck standing for breakfast because there were not enough seats.

TLDR: Great hotel, but don't bother paying for the executive lounge if there is a large convention going on.

Room is good, stayed one night due to a flight cancelation but was a comfortable stay nonetheless, desk is very friendly.

Visited on Dec 25th. Lousy service, very arrogant waitress and bartender. Never again.

Overall good stay. Had some problems getting into the room to do a booking confusion on their end. After that is was all downhill.

Decor is amazing the location is great and retail and food choices

They had the police escort my nephew (a paying guest) out of the bar because he was dressed in a jeans and hoodie.

Professional service, our food was delicious during the lunch event.

Location was excellent, valet where friendly and pointed us to the self park when asked, also the food for the event was excellent!

Fantastic upscale facility. Pool and gym resources are relaxing and enjoyable. Staff are pleasant and quick to assist. A fantastic location for those able to spend a bit more. Sign up for free Hilton Rewards to access the free wifi (a bit unusual, but acceptable).

Went for a banquet so didn't explore most of the hotel. The bathrooms we're nice and clean. The food was phenomenal, way better than expected.

Great service! Always helpful! Beautiful hotel convenient to all the downtown attractions.

Everything was what you would expect from a Hilton. Only negative is the lack of a microwave.

Very beautiful. The service was nice. The room was relaxing and comfortable. The view from my room was beautiful.

Nice clean hotel with excellent service and good in room dining food quality.

Room is nice. TV is a bit small wifi is finiky if you want to stream. Aka use a Chromecast. Fridge is a empty minibar that couldn't get our water bottles cold even after overnight. Good room service. Water pressure varies between rooms.

Beautiful hotel, friendly staff from the cleaning staff to the desk staff to the restaurant staff. I've never had a problem. Conveniently located at the convention center, just walk through a covered connected breezeway. This hotel is perfect for the events we set up at at the convention. To me, it is worth every penny not to have to face Houston traffic to get to the convention center, lug around our set up, deal with parking, places to eat, and the occasional "oops I forgot something, let me run back to the hotel" issues, it's all right there. There is a Starbucks downstairs and two restaurants with bars. The food and drinks are delicious, which can be rare at hotels, and prices are no higher than what you would find at most nice restaurants. And they are located near everything you could need, within walking distance.

People are not better than anyone. Cant get a starbucks because my hisbands covered in tattoos. So prejudice. I asked my friend to go in and get coffee. They let her. Smh shame on Hilton. Shame on them

View from our room.
Superb Hotel..!!!
First class.

Fantastic experience every time! Rooms are beautiful and service is amazing!

Good valet service (which is needed in downtown Houston), nice rooms and staff, and the connected event center is easily accessible.

Beautiful hotel in awesome location with arguably the best open air view of Houston skyline.

Hilton America's-Houston has an incredibly convenient location if you're going to attend a concert at the Toyota Center, watch a game at Minute Maid Park, or attend a conference at the George R Brown Convention Center. You can park in the parking garage and go in and out with ease. You're able to walk to lots of restaurants and the super cute park across the street. The hotel service is incredible, the rooms are clean, and the view from the room I had was incredible. It's really easy to get to the convention center through the connected skywalk. Our standard room has a TV, coffee machine, and tiny mini fridge.

Great hotel, rooms are large and very clean. Beautiful view and property.

Loved Hilton America's in Houston. We stayed on the seventh floor and had a corner room, it was fantastic. My husband has shoulder issues and he said some of the best sleep he's had in a long time...painfree...Woo Hoo! We are now researching how to get the same mattress and pillows in our own home. Thanks Hilton Americas- Houston Texas for a fantastic experience from beginning to end.

We had a great stay as usual at the Hilton. Our room was clean and comfortable and had a lovely view of the park. All the employees we encountered were very friendly. Our room service food and breakfast downstairs were great.

My first time ever in over 20 years to find so much human hair left from previous guests in hotel bathroom. Standard of cleanliness needs a major overhaul.

Location, location, location. Minute Maid Park is right there, convention center attached to hotel.
Parking is a problem so come prepared to valet or use parking garage. Call down for car because valets gets backed up a bit. Papsito's Cantina is a nice addition. As for the rooms, they need an update/refresh can be a bit dated in comparison to other hotels/Hiltons.

hotel is bad luck currently staying in room 22011. i only sleep in Hiltons and i am very disapointed no (highly disapointed) on how they handle problems after my gym session i tried to order a steakhouse burger around 11:45 pm. The lady told me they cannot serve that because of something going on in the kitchen only salad and cold food.. called front desk nothing happen. my only choice dominos (yuk) :-( and guess what they were out of drivers. alane M

Very nice accommodations. Friendly staff and clean rooms.

Amazing hotel. Clean rooms great bar nide ammeneties

Rooms were clean, staff was helpful, and great location. Parking overnight is $24 though.

Pretty solid place! It looks great and the rooms are excellent. Not much else can be sad about this hotel.

Gorgeous hotel, very convenient since it's right next to the George R Brown convention center, and has a skybridge going across to it. The food is excellent as well.

Fabulous experience, customer service top level, I would not stay anywhere else.

Gorgeous hotel with great views! Amazing bar backdrop right when you walk in! Courageous staff. Thanks for a great time in Houston!

everything was good except a bar. The bar could have a better lighting and atmosphere.

Good service, nice comfy beds. nice to have water and coffee everyday. I was there for a week, and to go to my room I had to use the elevator next to papasitos restaurant and the smell from the restaurant was not pleasant (old oil bad smell) for a full week.

Great greetings and good, fast service. Not much choice for food/stores in area as for grab and go, Starbucks and papasitos, not open often for either, clean and you pay for it

Such a nice hotel with an AMAZING View, a nice upscale rooftop lounge and great restaurant selections in the lobby area. There s also an adorable park across the street with a few restaurants in it, live entertainment on Thursday nights and a great park/splash pad for kids! I do wish the pool was not indoors but it s still a nice pool either way.

Very nice and elegant place to stay. Great hospitality and customer service.

Gotta get some of those rewards... What about a free night???

Hotel very nice, desk staff need some training. Concierge not helpful. Room clean.

Nice hotel, friendly staff, spacious and clean rooms ... everything you can expect from a 'Hilton'. If I look at the price, it is purely the location because of the convention center that you pay for, if you do not have to be there then it is far too expensive ...

Parked my vehicle with valet and the next morning, a lot of my stuff was ruffled around and was missing some stuff! I contacted the hotel and spoke with the valet supervisor and he said he was going to look in to it ! I didn t hear back for a while, so I called back and he said he would call me right back! Haven t heard back!