Annual service completed today - excellent service and professionalism from the engineer. Informative and friendly and a all done with a smile and politely. All included within our service plan which is already great value and at on a date to suit me. Delighted with service and would recommend to others.
Friendly staff and great service for all your heating and boiler means
Probably a very good company , cant answer on that and would not be fair too....
But the driving leaves a lot to the imagination , had to call after one of the drivers undercut me on the Ebley bypass and caused me to break hard with a coach full of school children.
We needed a boiler replacement, Hewer were a little bit more expensive than online quotes but we chose local and established. Their electrician came the day before and recommended that we upgrade to a Hive system (which is excellent) The two plumbers also did a good job, no mess, no fuss, professional and polite.
We were unfortunate to contact covid earlier this year. The boiler broke down and we received no help until we were clear of covid. No heating no hot water for nearly 2 weeks! Finally fixed the boiler only for the Same problem to arise a few months later. They patched it up promised it would last until they could fit the new part. It didn't hence this. They stipulate that any emergency call will be actioned within 24 hours!!?? So far it's been 30 hours 20 minutes and they refuse to attend! Bunch of cowboys!! Watchdog worthy!!!
Placed an emergency 24h call as our boiler had failed with no heating or hot water. An generic mobile number called me while I was on a Video Conference for work. I called it back within 10min and Hewer answered, apparently it was the Engineer calling while I was on a work call however, the mobile number was a generic call routing number. I called back within 10 min of the missed call, I was transferred and on hold for 10 min and the call was dropped their end. I called back and it was constantly unavailable. When i did get through they said oh well, can't get there until tomorrow now. ITS ONLY MIDDAY NOW!!!
EDIT: I have been contacted by HEWER who have apologised for my experiences and advised me an engineer will be with me today.
Excellent service yet again from Hewers in general, and Andy Pritchard in particular. Thank you.
Excellent company, responded very quickly to our boiler problem and would always recommend them for boiler/heating system, we wouldn't go anywhere else
Numerous visits to repair my hot water over the last year. They actually haven't changed a single part yet and it still isn't working. I googled the issue today and found it is a common fault with the heating programmer. Found it in 1 minute. Have emailed the firm and their ceo today but nobody has bothered to respond. I would not recommend this company.
Hewer Facilities Management Ltd: Your One-Stop Solution for Building Services, Installation, and Maintenance
Established over 40 years ago, Hewer Facilities Management Ltd has become one of the leading providers of building services, installation, and maintenance in the region. The company has a proven track record of delivering high-quality services to clients across various industries.
At Hewer Facilities Management Ltd, we understand that every client's needs are unique. That's why we offer customized solutions tailored to meet your specific requirements. Our team of experts is highly skilled and experienced in providing a wide range of services that include electrical installations, plumbing works, heating systems installation and maintenance as well as air conditioning systems.
We pride ourselves on our ability to deliver quality workmanship at competitive prices. Our team is committed to ensuring that all projects are completed on time and within budget while maintaining the highest standards of safety and quality.
Our Services
Electrical Installations: We provide a comprehensive range of electrical installation services for both commercial and residential properties. Our team is highly skilled in installing lighting systems, power distribution networks as well as data cabling.
Plumbing Works: We offer a full range of plumbing works including repairs, installations as well as maintenance services for both commercial and residential properties. Our team is equipped with state-of-the-art tools to ensure that all plumbing works are completed efficiently.
Heating Systems Installation & Maintenance: At Hewer Facilities Management Ltd we specialize in installing heating systems such as boilers for both commercial and residential properties. We also provide regular maintenance checks to ensure that your heating system operates efficiently throughout the year.
Air Conditioning Systems: We install air conditioning systems for both commercial and residential properties ensuring maximum comfort during hot weather conditions. Additionally, our team provides regular maintenance checks to ensure optimal performance throughout the year.
Why Choose Us?
At Hewer Facilities Management Ltd we believe in providing exceptional customer service by putting our clients' needs first. Here are some reasons why you should choose us:
1) Experienced Team - Our team comprises highly skilled professionals who have years of experience working on various projects across different industries.
2) Competitive Pricing - We offer competitive pricing without compromising on quality.
3) Customized Solutions - We tailor our solutions based on your specific requirements.
4) Quality Workmanship - All our projects are completed with utmost attention to detail ensuring high-quality workmanship.
5) Safety First - Safety is paramount at Hewer Facilities Management Ltd; hence all our projects adhere strictly to safety regulations.
6) Timely Delivery - All projects are delivered within agreed timelines without compromising on quality or safety standards.
Conclusion
In conclusion,Hewer Facilities Management Ltd offers comprehensive building services ranging from electrical installations,pumbing works ,heating system installation & maintenace,and air conditioning system.We have an experienced team who delivers exceptional customer service by putting clients' needs first.We pride ourselves in offering customized solutions,timely delivery,safety first approach,and competitive pricing without compromising on quality.Choose us today for all your building service needs!
hewerfm.co.uk
