Welcoming staff. Amazing experience with the Cayma...
Welcoming staff. Amazing experience with the Cayman S. Thanks Herman and James! Will definitely be back when the time to buy arrives.
Welcoming staff. Amazing experience with the Cayman S. Thanks Herman and James! Will definitely be back when the time to buy arrives.
I recently ran into trouble on the road, a flat tire, and called my sales person Steve Mann for help. Instead of simply directing me to the roadside assistance system he took over, made sure I was quickly assisted by a preferred local company and looked after my car while in service. I was home within the hour! This was not my first nor will it be my last Porsche from Hendrick thanks to their sales and service staff!
I want to thank Scott Duong and everyone at Hendrick Porsche for my buying experience. I had a very nice buying experience and I love my new 2013 Boxter S.
The entire process from just looking at cars, then test driving and the eventual purchase a week later went so smooth, I could not have asked for anything better.
Hats off to your Scott!! No pressure with focus only on what you could do for your customer. I definitely let people know about you!
Hickory, NC. My wife and I worked with Elliott Hall and he was outstanding from start to finish. We would highly recommend Hendrick Porsche of Charlotte!!
Greg Dressel was an awesome person to deal with. Highly recommended.
Very good people to deal with. Super nice facility. Very happy with our purchase and the service.
This dealership is the best around because the sales people are auto enthusiasts who are genuine when they talk to you and aren't always trying to push a sale.
Chris Cavazos in Service is great. He always checks when I'm booking some maintenance to see if I need a loaner or a ride. If I need a ride the dealer arranges for a ride service and pays them. They wash my car before giving it back to me and even clean the floor mats when they do. Courteous, communicative, upfront about difficulties and expected later maintenance. Outstanding!
If you are looking for a Porsche, Justin at Hendrick Porsche is the person to contact. Attentive, courteous, and professional Justin provides you with a pleasant buying experience. He provides knowledgeable information without pushy or impatient. The Hendrick team was gracious throughout the process.
This place is amazing...dealership is gorgeous... service area impeccable
Cars speak for themselves. Ask for Elliot he will take care of you A+
I highly recommend Hendrick Porsche, Elliott and the whole team are just awesome to work with! Elliott is incredibly knowledgeable and was very helpful during the whole process. Very positive experience.
Elliott was fantastic! We look forward to working with him again in the future. Although we did not have an appointment, he was very attentive in answering all of our questions about our special order. We could tell that he cared very much about the brand he represents and has genuine passion for what he does. Thank you Hendrick Porsche and team!
Hendrick Porsche focuses on customer service and relationships first. I've had other brands where the dealership ruins my entire experience with the car anytime they were involved. Hendrick's focus on a premium service/relationship is a top down mandate. They've got people like Scott Duong, in sales, who've been with them for years, is a true car guy. He knows that your enjoyment of their brand and of their dealership demands that he asks the right questions, listens to your comments, and provides guidance to help you find what will give you the best possible experience you can have with your vehicle, be it a Porsche or something else they can help you with.
Such an amazing place, and Whitney is so very nice and helpful!
Had a great buying experience with Greg over at Hendricks Porsche. Very helpful and informative. Was able to adjust to some unique requests and get the buying process resolved quickly once we had a car selected. Love the car and loved the experience even more, will definitely look forward to coming in for service and future deals with Hendrick!!
We had a wonderful experience buying our first Porsche from Justin Clark at Hendrick. He was professional, prompt and a pleasure to work with. A car buying experience can sometimes be stressful but I found Justin to be fair, forthcoming and true to his word. I love my new Macan S and hope we ll work together again in the future. A 5-star experience.
I had a great experience with Hendrick Porsche, so much so that it has changed my view of dealerships. I dealt primarily with Herman McCrae and Padej Yakamna, and both were fabulous. Herman, who handled the sale, and Padej, who guided me through the paperwork, were unfailingly knowledgeable, responsive, professional, respectful, and patient. Their focus on customer service was impressive. Based on my experience with them, I would, without hesitation, recommend them to family or friends.
We bought a new Porsche from Hendrick Porsche in October. This would be our first Porsche and interaction with a Porsche dealership so we went in with no expectations. The facilities were beautiful. The showroom itself was combination new showroom and Porsche museum. I'll just say, Wow... There were fresh baked pastries from a local bakery, and a video game system for my daughter to entertain herself while we browsed, test drove, etc (Porsche racing game of course with steering wheel and all!). We were greeted by the receptionist immediately who introduced us to Drew Johnson. We know nothing about Porsche and this car was for my wife. Drew worked with my my wife, answered all her questions, treated her respectfully. I know.. it should be like this everywhere but it isn't. So many dealerships, even others we'd gone to that day, continue to talk to me even though it's my wife who is shopping... Drew's professionalism went a long way in both her comfort with her new car and trusting Hendrick Porsche. in the end we got a car we love at a great price. The finance process was great too. It's all electronic on a smart board / tv. The entire experience end to end was perfect.
I was referred to Steve Mann by a friend to help me purchase my first car! Throughout the entire process, I felt like he was upfront and willing to do whatever he could to ensure my satisfaction with this milestone. The car was located in Virginia, but he had it shipped for me and worked out a great deal! Be sure to send your friends to see Steve!
Needed a set of wiper blades for my old beat up 911. Everyone I was in contact with, from the service staff to the parts and sales team were an absolute pleasure.
Hendrick Porsche is first class. Knowledge, service, and personal touches. David Foster, Steve Mann, Michael MCConnell will exceed your expectations in every way. The is no substitute!
I worked with Greg Dressel to have a 2017 Boxster S brought in from another Hendrick dealership in Durham NC. He did all the heavy lifting to get it done. All I had to do was show up at the dealership after I was notified the vehicle had arrived. I then test drove the vehicle and decided to buy. Greg then handles all of the preliminary work. I then worked with Padej, the finance manger, to sign all the paperwork. It was all very easy and no pressure. I have great success working with the service department at this location with my Cayenne. The buying experience was just as great.
I really enjoy coming there for my service needs! Their front desk receptionist Whitney is always nice and makes sure I m comfortable during my stay. Great place!!
I just bought a Porsche Panamera and Steve Mann made my purchase the BEST ever. I've dealt with many dealerships Ranger Rover, Escalade and BMW but this dealership tops them all thanks to Steve. He worked with me all day, showed me all the tricks to my car, helped with paperwork, and even called to check up on me after I went off the lot. Some dealers are only nice while you're there but I really felt like Steve actually cared. Thanks So Much Steve! We need more salesmen like him. The entire staff was excellent to me and I truly appreciate it!
Greg Bancroft was my salesperson and he was A+.The entire Porsche team
was excellent.Hendrick is a great organization ,obviously well trained,
and just good people.Greg is an excellent example of that.He is more than a salesperson.I think of him as my contact and spokesperson at Hendrick Porsche.
Recently bought a CPO Macan from Texas through Greg Bancroft. He made it completely painless. Highly recommend!
The employees are very nice to the customers even though they don't have a Porsche
I worked with Herman McCrae to order and lease a new 911 Turbo S. The experience throughout the process was seamless and excellent. Herman knows the vehicles extremely well, and was able to answer pretty much any question I threw at him. He continued to keep me updated during the order and build process, and was always happy to field any questions I had. He routinely made time for me if I stopped in unannounced. Overall, Herman did a terrific job and working with him was a pleasure.
I am giving 5 stars because for some reason, my browser doesn't let me give 10.
I have been a Porsche customer for quite some time. Most recently, my lease was up for renewal. I had lost sight of the deadline, so when I reached out to my salesperson, Greg Dressel, we had to move quickly. Greg, with the support of Albie, was more than willing to fast track the entire process, and this, in the midst of the COVID-19 pandemic.
Greg did everything possible to make the experience as touchless and accommodating to me and my schedule. And behind the scenes, Albie worked his magic, expeditiously, meticulously, and perfectly.
Greg brought all the paperwork to me. Greg collected the vehicle multiple times, from my residence, returned it, all around my schedule.
I can't recommend Greg and Albie enough! A porsche goes fast, very fast. But, Greg and Albie, jump through hoops, many hoops, and much faster.
On the Porsche USA website it states "A Porsche is more than just a vehicle." I'm going to add that at Hendricks Porsche in Charlotte "Herman McCrae is more than just a salesman!" For Herman it is all about the experience!! From our first interaction to him handing me the key fob Herman is the type of person that gets a lot more done in less time. He is focused on getting mutually beneficial results, is efficient, took initiative, and has a gregarious personality. My visit to Hendricks Porsche in Charlotte was well worth the 450 mile drive to take delivery of my third lifetime Porsche!
These guys are awesome. They went through a 70's targa for me and found everything that maybe a concern. Highly recommend.
This was the best car buying experience that I have EVER had.
I have been dreaming of my first Porsche, and the whole experience has far exceeded my expectations.
First, I want to send accolades to Amy Cook. If not for Amy, I may not have taken action on buying my first Porsche. She followed up with me after my initial visit to the dealership. She listened to my needs and located the exact car that I wanted.
Next up: Herman McCrae was very receptive to how busy I am this time of year. He brought value throughout the entire process. He had the car ready when I arrived, and was able to get me in and out within an 1 hour and a half, including a full tutorial of the car.
And finally: Albie was so great. He was patient with my questions and efficient in getting me thru the paperwork and warranty info.
I LOVE LOVE LOVE my new Porsche Macan, and had a very positive experience with this team of professionals.
I had an amazing experience today buying my first Porsche with salesman Herman McCrae. He was easy going, knowledgeable, happy to answer all of my questions, and he made it an easy and fun experience for me! Our time at Hendrick Porsche was truly enjoyable and I LOVE my new ride. Thanks Herman!
Greg, Albie and Padej were great to deal with. From start of the process to the signing of the paperwork, the process with smooth and efficient.
We have purchased several cars from the Hendrick family of dealerships but this is our first Porsche. We had an excellent experience working with the entire staff who were very friendly and professional
My experience with Hendrick Porsche was fabulous! I cannot say enough about Herman McCrae. He handled the sales portion with me. He was beyond knowledgeable about the car, answered numerous questions, worked with me on purchase date, made sure the car was in impeccable condition upon pickup, and his follow through was always on point. He made the car buying experience absolutely amazing and I would highly recommend not only him, but the entire Hendrick Porsche team who also went above and beyond to make sure nothing was left uncovered.
We recently purchased a pre-owned SUV from Andy Hyman at Hendrick and the experience was fantastic! Every aspect of the purchase was clearly explained and we were advised of many options to be able to make an educated decision and as a consumer I find this very important. We felt that we received an extremely fair price which was just the icing on the cake of our overall wonderful experience!
Fantastic experience, cannot recommend Elliot and the team at Hendrick Porsche enough. Elliot was very detailed and knowledgeable about the vehicles, shows a lot of passion for the Porsche brand, as I do as well. Great to see Mr Hendrick employing passionate staff. Well done.
Top notch dealership. Probably one of the best in the country. Great selection and service. The sales representatives make you feel valued and take great care of you. Herman in particular is great.
My wife and I s experience was welcoming and professional. Our salesman, Greg Bancroft, provided excellent service, hospitality and guidance for the vehicle we purchased. All questions/inquiries were promptly answered. The team does stand behind their product and service. We couldn t have asked for a more pleasant buying experience.
We look forward to joining the Porsche family and events at Hendrick Porsche. Thanks again, Greg and Padej!
Service was excellent! I was helped by Chris and Whitney! If I could give more than 5 stars I would. Whitney even took my pictures and she s great. Everyone at the dealership was very helpful and I m thankful! I won t go anywhere else.
I have now bought 3 cars from Hendrick Porsche. From my very first one I bought in 2007 to the one I just bought in 2016, there is nothing like driving a Porsche. I get all of my service done at the dealership and I feel that is why my cars are so well taken care of. From service to sales everyone associated with Hendrick has the attitude that your car is the most important one ever. Greg Dressel was committed to helping me find the perfect car for me. Even when I did not know exactly what I wanted. He was patient and I found my perfect car. Andrew Lowry in service is able to answer all of my questions and never makes me feel that my questions are ridiculous.
If I could give them less then ... 1 STAR .... I would !!!
In July 2015 I had Hendrick Porsche perform a PPI (Pre Purchase Inspection) of a used Porsche 911 I was buying in Charlotte. I reside in Florida and I trusted their expertise (in this case lack of...) in assessing the car's condition and I made my purchasing decision partially based on the information they provided. Unfortunately after I bought the car I realized how INCOMPLETE, SUPERFICIAL and UNPROFESSIONAL their inspection was. They reported problems that did not exist and missed critical information about the engine and other flaws even a blind person could see. Their job was a total failure and they did not do what they were paid for. I wrote and called without a response. I also reported the issue to Porsche of North America. I WOULD NOT HAVE HENDRICK PORSCHE FIX A BICYCLE AND I DO NOT RECOMMEND USING THEM.
We picked up our 2019 certified pre-owned Porsche Cayenne this week. We did the transaction all via phone and picked up the vehicle and were very satisfied.
Elliott Hall did a great job, was very responsive to questions and made the whole experience very easy and satisfying. Padej Yakamna assisted with the financing and paperwork and made it all very easy as well.
This is our second Hendrick Porsche and we are very happy with the transaction.
Dan & Linda V.
Chris Cavazos & the Service Department has always taken exceptional & great care of me. It is always easy & quick! No wait & no worries. I have been a loyal customer at Hendrick Porsche for over 12 years because of Management, Sales & Service!
Recently purchased a 718 Cayman. Greg Dressel was my salesmen and was excellent. Helped me customize the build sheet answering questions about every minor spec to put on the car. Car arrived ahead of schedule and he went above and beyond to make sure I received it the day it arrived. Extremely kind, experienced, and well knowing of the brand.
Although, I didn't purchase my car at Hendrick Porsche, I LOVE going there to get my car serviced because customer service is top notch and they make me feel at home. I highly recommend Hendrick Porsche! Whitney or Dawn always offer snacks, hot/cold drinks and the dealership is very clean. I can also see my car getting serviced while I'm waiting in the lounge area.
I assisted my daughter in looking at a SUV that she had located online. From the time we arrived at the dealership, the staff was very courteous and friendly. Drew Johnson was our Brand Ambassador and Drew went above and beyond to put this deal together. Drew handled all the details of the transaction and the entire team at Hendrick Porsche of Charlotte should be commended on making a vehicle purchase as stress free as possible.
Many thanks to Drew, Scott, Albie, and Mark Soloman and everyone at Hendrick Porsche. You are the best!!
Tire kicking right now liked the Low pressure, took the time to educate.
MB guy Vincent is awesome. WELCOME TO NORTH CAROLINA. -Justin and Porscha
SHANE CARELOCK PORSCHE Hendricks Charlotte Independence what a very great service GREAT GREAT AWESOME SERVICE.... Thank you thank you
Greg Bancroft was my sales person. He is wonderful! He found the perfect car for me and had it delivered to the Charlotte location in a couple of days. He actually had 3 cars waiting for me to drive when I arrived, all of which would have been fine, but rather than try to sell me one that wasn't perfect, he searched the incoming Macans and found the one with every option that I wanted. Most everything was done without me having to sit around the dealership, which I hate to do! He coordinated everything and I can't say enough good things about him. He listens and he truly cares about his customers. I am confident that I can call him if I need anything going forward. I love my car and Greg made it a great experience.
My wife and I worked with Greg Bancroft at Hendrick Porsche and were extremely impressed. He is friendly, professional, knowledgeable, and trustworthy. We had a great experience trading vehicles at this dealership and Greg made the process seamless along with the rest of the team. We are very pleased with our experience and plan to do business again in the future.
Great experience with Greg Bancroft and the rest of the team. Test drove the car, did the paperwork and was on the road in no time. Everyone was extremely nice and easy to work with. Highly recommend!!!
Scott, Amy, and Albie (and all the folks) at Hendrick were great to work with from start to finish. We looked at several other brands and nowhere else did we find quite this level customer attention. The team are all true brand ambassadors who care not only about the product, but the whole customer experience, which is one of the key reasons we decided to buy a Porsche. Hendrick has earned some repeat customers in us! CR & Jenny Rollyson
Me and my boyfriend CJ were on a search for a new SUV since we are going to get a big dog and our current car was just a tad bit too small. We were welcomed by Elliott and instantly felt comfortable. It is safe to say he is definitely part of the reason we decided to get to start looking for our perfect car on the spot. He was able to find one with everything we wanted quickly. The entire process was smooth. Even though our endgame was to ultimately get an SUV, we appreciated that we were not pressured here to just go ahead and buy something as soon as possible just to make a sale. We look forward to being long time customers with Porsche!
Always a pleasant experience, Chris is incredibly helpful and attentive. Would highly recommend this dealer.
Great facility, waiting area and courteous staff experience whenever I have to bring in my car for service and maintenance.
Today a dream that I never thought would be possible came to fruition. I bought my first porsche. From the moment I walked into to Hendricks porsche I was treated like family. I came with no expectations of purchasing a new car and they never for a moment treated me any different. As I explained to the sales rep Greg Bancroft it was always a dream to own a porsche but never felt it was possible. So he asked if I would like to walk around and experience what porsche was truly about. Greg took the time to walk through the inventory with me while explaining every nuance of every body style. His knowledge was phenomenal. Then I came upon a carrera on the showroom floor amd just sat in awe. Thats when the true Hendricks experience became reality. Within two hours this beautiful piece of machinery was mine. All I can say is thank you Greg for truly making a dream come to life. I will always be in your debt.
I had a great experience with Justin. He was able to find the exact car I was looking for and Padej had the financing complete in record time. Everyone was friendly and attentive. Truly the easiest car buying experience I ve had.
I stopped-in to look at a vehicle and ended up purchasing. Drew Johnson was great to work with; quick responses and kept me in the know, throughout the process. If the on-going service experience is as good as the selling process, I m a happy customer!!
I recently leased a Cayenne from Hendrick Porsche. The sales manager, as well as Greg my Sales Associate, were great to work with and had me in and out within an hour. Great experience and a great vehicle.
The friendly staff at Hendrick Porsche make sure we have a great experience whether we are shopping for a new car or getting our Porsche serviced. Scott Duong is a pleasure to work with and he always takes great care of our needs. He's our go to guy for everything. Thanks for your help with our latest purchase Scott! We are very happy with the car and excellent service.
After many years since our last Porsche we decided the Macan would be our next. Steve Mann was wonderful to work with, he was helpful and patient, helping us work through the different models and options to find the right one for us. We took home a beautiful Blue Macan Sport from Hendrick Porsche even though it was not the closest dealer to our mountain home because of the warm service from Steve and his coworkers. I highly recommend seeing Steve for your Porsche!
- J. Miller
I wanted to give a big thanks to Greg Bancroft at Hendrick Porsche for helping me with ordering my Porsche. He was able to keep me up to date with its current progress during all the mayhem of COVID and reassured me everything was on time and will make its scheduled delivery. Greg even answered all of my annoying questions. Thanks again to the Hendrick Porsche team!! Will gladly be back with more business in the future.
I was shopping online for a 911 and found one that fit my spec at Hendrick. When I called, Greg Bancroft answered the phone and since the beginning of the process answered all questions, produced detailed videos and descriptions since I was buying a car sight unseen. He is the best salesman I have ever dealt with and is very organized. Communication was always great and that makes the process seamless. I wish he was local to my town and I would easily go back to him even though Hendrick is 700 miles from my home.I would not hesitate to buy a new car or used from Greg in the future. Thanks to Greg Bancroft for an easy and efficient process.
Great experience with the parts department. Anna Holston and Todd were very knowledgeable and helpful with the process of getting parts for my 911 turbo. Ill be happy to return with future needs. Highly recommend!!
For anyone looking to purchase a Porsche or just wanting to be better informed on these sensational cars, contact Justin Clark at Hendrick Porsche. Last month I visited the dealership and met with Albie Blanco, Operations Manager and Justin Clark, Sales Professional, they couldn't have been nicer and more engaging. The dealership is spotless and the showroom has a beautiful display of new and vintage inventory. Being a car guy, I couldn't help but slow walk the showroom and observe the technicians from the glass walled shop.
This will sound corny, but the sales process, in house finance and customer service was just as transparent as they technicians servicing the cars. I made an appointment to see a Cayenne GTS, upon arrival, it was sitting out front and within 2 minutes Justin had me on a test drive. It's my first Porsche, he thoroughly explained vehicle and more importantly, the Porsche Certification Program. Upon return he reviewed the Car Fax and service history with me, no smoke and mirrors and no surprises.
Yes I bought it, but I was blown away with the lack of pressure or hype as I've experienced so many times before. Safe to say it's my 7th Hendrick purchase in the 10 years I've been in Charlotte and while I've certainly had good experiences in the past, this was by far my best. The icing on the cake was when Justin introduced me to Padej Yakamna, Finance Manager. Padej guaranteed he would find me the best rates and he listened to my preferences in regards to rate and term. He came back with an excellent rate, and I would have moved forward, but he said I have one more bank I'm waiting on for a call back so please be patient. Well that patience paid off, the lender offered a rate nearly 1% lower than the rate I had originally thought was excellent considering the vehicle and term. Padej didn't have to do that, he didn't have to go that extra 10 miles for me, but he did.
My experience at Hendrick Porsche yesterday couldn't have gone better, I took the time to write this review to show my appreciation for Albie, Justin and Padej's commitment to their customers. This time its a Cayenne GTS, but as Justin said its a bridge to a 911 and I just can't argue with that logic.
Herman McCrae is wonderful! My husband and I recently purchased a vehicle from him. He's extremely knowledgeable, passionate about Porsche, listened actively and was tireless in making sure we got into the right vehicle for us. Great first experience with Hendrick Porsche.
Parts department is a pleasure to deal with, Mike Boyer and company go above and beyond time and time again. True professionals, very knowledgeable, and they never let me down.
BRAVO Hendrick Porsche of Charlotte. Fabulous staff and wonderful service. Walked in on Saturday, greeted with a smile and a cold h2O by Whitney in customer service !! She introduced us to Herman McCrae in sales, wonderful relaxed salesman. So very knowledgable and helpful in the SUV arena !! We left confident in the Porsche product knowledge and in such a relaxed , happy, cordial atmosphere. Loving my new entry level Porsche !!! Thanks Herman, Whitney, Dominic, Tito and the whole Hendrick crew. Happy satisfied, pleased buyer !!! go in the experience the Hendrick Porsche dealership !!!! Fabulous !!
Great dealership and Shane is an amazing service advisor. Promptly worked to fix my Porsche when it was damaged by another dealership with an improper install of the clutch assembly . I ve never seen a dealer with such a quick turnaround on a major part like that. Had me in and out in no time, with prompt communication. Sales staff was also very respectful as I am younger than most, but certainly a future Porsche customer who will buy cars from this dealership.
I was VERY satisfied with my Porsche purchase at Hendricks!!! Very honest, very knowledgeable, no hidden fees and no pressure...the way it should be! It was by far my most pleasant dealer experience and I look forward to being a repeat customer.
Hello Hendrick Porsche Team!
Last Saturday my husband and I decided to take a look at the new Porsche Macan. Thanks to Greg Dressel's professionalism and answering all our questions We became a new member of the Hendrick Porsche Family. We are very grateful to Greg and also to Padej Yakamna for all financial consulting and kindness.
So far the best experience in Charlotte, NC.
Kind Regards,
Mila & Tony Z
Herman McCrae and the team at Hendrick Porsche are simply the best and all they do is first class. There is no more professional sales person to deal with than Herman. A smile and genuineness that is not common in the automotive world. I now have a beautiful 2020 Hybrid Cayenne thanks to Herman and Team Hendrick. You will not regret doing business with these great folks.
I recently met Greg Bancroft from Hendrick Porsche and had an outstanding purchase and post-purchase experience. He knew the product well and gave me balanced advice to find the right vehicle for my evolving needs. He took my first 911 in on a trade and - knowing how much I d want to know - followed up with me weeks later to show me the vehicle all cleaned up and with its new owners! This is what a long-term sales/service relationship should look like for a premium product. Well done Greg and Hendrick.
2nd Porsche we ve purchased live in between Charlotte and Atlanta. I made contact with R. H. Porsche and Amy from first email until she passed me to Elliott was great. Easy Negotiating they made a deal over a couple of emails no phone hassle! GreAt trade value and beat Atlanta deal on a Porsche that was 9k more! Elliott Amy R. H. Porsche
FYI first Porsche was purchased in atl and they did not value returning customer!
If all car buying was this easy I would trade yearly! I don t usually blog or comment but I had to let everyone know how MY PORSCHE experience was!
Man, what an experience. Justin initially reached out after I inquired about a CPO Macan, it had just gotten there and he was not only very accommodating with answering questions quickly and providing pictures even before it was actually a part of their inventory. They weren t pushy at all and were so relaxed. When I told Justin I was going he personally went and cleaned out the car in the heat to make it look better since it was still going through maintenance. Herman was also such a great sales man and just a great guy, he is very knowledgeable and it shows in his efficiency and professionalism. Out of this world, best dealership experience ever.
Greg Bancroft at this dealership was a major help and did an outstanding job getting me in and out in a timely manner. Will continue to go back for all my future Porsche needs
Hendrick Porsche provides impeccable inventory and top notch customer service. My interaction with Justin Clark was fun and educational. He is so knowledgeable and passionate about these cars that you don t want to leave the store because you are given the true Porsche experience.
Best experience of buying a vehicle.
I recently purchased the Porsche Panamera e-Hybrid and want to personally thank Herman (Sales Ambassador), Mark (Business Manager) and James (Customer Services Rep.) for giving me the thrill of buying my first Porsche not my last.
My experience of buying a Porsche is levels above all other purchasing experiences. Everyone, to include staff members not working directly with me, was extremely professional and concerned for my personal details/needs and to make sure that I was totally happy with my new Panamera and I am.
The selections and inventory of new/used Porsches were somewhat overwhelming at first but my Sales Ambassador (Herman) got me to my perfect vehicle.
Last, but not least, I want to say that I purchased my dream car and it is a beautiful and awesome vehicle that drives like no other.
I totally recommend Hendrick Porsche dealership to anyone who is thinking of buying a Porsche.
Again, thanks to everyone at Hendrick that was involved in my Porsche purchase.
Justin just delivered my 13 Boxster - he even met me more than half way from Charlotte. This guy is awesome, not "pushy" all - if you have a hankering for a Porsche he is the guy to talk to.
Good customer service. They are great with all recalls on there cars. We had no problems.
My first experience at Hendrick Porsche was awesome! Everyone was so nice and professional, especially my sales advisor, Herman McCrae! You were a pleasure to work with--Many many thanks!!
I've had a pleasure to buy a Ford Edge 2015 this week. Despite, this is salon of Porsche a manager Greg Bancroft knew all about the vehicle and helped me a lot. Greg and finance manager were very patient, courteous and tried to find a way not to exceed my budget. I've visited 4 dealerships before and I didn't feel in no one of them that I'm a valued customer for them.
Highly recommend this dealership and personally Greg as manager. Greg thank you for the vehicle and for experience!
Worked with Whitney and she was amazing. Very knowledgeable and super sweet!
Staff is friendly and everyone I interacted with are so good.Ryan welcomed us when other sales representatives were busy with customers and Steve approached us as soon as he was free .first time my purchase process was so smooth ,even the finance was handled very well by Mark.Thank you Ryan,Steve and Mark.
Well...Steve Mann, David Foster, and the team at Hendrick Porsche have exceeded expectations. Again! The kindness, trust, teamwork, and expertise make the best experience for selecting the proper vehicle. Experts in excellence. Thank you.
Excellent dealership and excellent staff especially Scott Duong !!! I've been a customer for almost 10 years and they go above and beyond what's expected from a top rated car dealership . Thanks Scott , Mark Solomon ( the best financial manager) and service department staff !! You guys are the best !!!
Rick Hendricks Porsche Charlotte and Greg Bancroft made this transaction a breeze. The deal was fair and they did all the heavy lifting. What was more amazing this was an out of state transaction.
Great sales team. Easy transaction. I found the car online and arranged to purchase a Porsche 911 cabriolet. After driving to Charlotte to trade in my current vehicle, the whole thing took less than a hour. Car was immaculate as advertised! Thank you Richard for assisting me.
Worked with Padej Yakamna at Hendrick Porsche. He is a true professional... makes you feel immediately comfortable; handles any issues, concerns, or needs with white-gloved service and approach. Solutions-driven mindset. Truly exemplary of the care you d expect and want at a Porsche dealership. Great guy- highly recommend!
I just bought a used Maserati from Hendrick Porsche today, and had an excellent experience with everyone there. The salesman (Herman McCrae) was very knowledgeable, extremely polite, and treated me with the utmost respect. I felt like I was buying a car from a good friend, who shared everything he knew about the car, and was straightforward with me when there was something he didn t know. It was a great experience from my first visit to the dealership to my last. I d recommend Herman and this dealership to anyone. They re pros!
Elliott was awesome! Wonderful experience all-around, Elliott was an excellent representative of the Porsche Brand and true ambassador given all the knowledge he was able to share with us throughout the experience. Will be recommending Elliott and Hendrick Porsche to all my friends and family.