I recently purchased a new air conditioner from th...
I recently purchased a new air conditioner from their website. The ordering process went smoothly and the delivery was on time. However, I found the customer service to be somewhat lacking. When I called with a question about installation, the representative seemed unsure and wasn't able to provide a clear answer. It left me feeling a bit frustrated and uncertain. The product itself seems to be of good quality and is working well, so I can't complain about that. Overall, my experience was average. I would have appreciated better customer support to enhance my overall satisfaction. Hopefully, they can work on improving this aspect to provide a more complete service to customers. 🛠️